User`s guide
250  Guardall Director V4.74 User's Guide  21-0381E v4.7.4 
Note: A different "Cyclic-ID" code will appear each 
time you open the "H
elp, About" screen. Any of 
these numbers can be used for the specific 
software application/PC combination. 
6)  When finished, be sure to place the CD in a 
safe place. 
Reminder: If is best to perform a 
database backup right away. For details, refer to 
"Backing Up or Restoring the Database".
Notice: After upgrading, previous database 
'backups' may not be supported. Perform a new 
database backup right away. For details, refer to 
"Backing Up or Restoring the Database". 
Note: Your software (single PC, or database 
server) will need to be activated as described under 
"Software Activation and Licensing" (default 
licensing is valid for 90 days only). 
Client-server Note: Once the "Cyclic-ID" has been 
obtained from all client PCs, this information will 
need to be entered at the server (to activate the 
client PCs). For details, refer to "Client/Server 
Access and Permissions". 
Additional Steps/Related Topics 
For details on software activation and licensing, setting 
up a panel connection, and/or setting up a new system, 
skim forward through the topics that follow, carefully 
following the steps in any topics that apply to your type 
of installation. 
If You Need to Transfer the 
Database to a Different PC  
(i.e., changing the Guardall Director-server PC) 
Activation Key and Licensing 
If the database is transferred to a different PC, 
the 'activation key' (on the back of the PC) 
must be transferred with it, and the software 
licensing upgrade must be performed on that 
PC (after upgrading the software as described 
previously/above). 
For details on upgrading your software licensing, refer 
to "Software Activation and Licensing". {button 
,Alink(License, , , )} View Topic 
If the communications client 
(modem/panel connection) is being 
tra
nsferred as well: 
  Go into each defined "Communications 
Pool", and remove all devices (on the left 
side of the screen), and then delete all 
devices (on the right side of the screen). 
Refer to: Communication Pools for System Panels 
  Ensure the new/replacement modems 
and/or "Direct-cable-connections" have 
been: 
+ Set up under Windows on the new PC, 
and; 
+ Added through the communications 
software, and; 
+ Updated in any applicable 
"Communication Pools". 
Refer to:  "New Installation? Try the Wizard!", or 
"Panel Connection Overview". 
A "Could not make call" or "Serial Cable on COMx not 
Available" error is an indication that the items above 
have not been dealt with. 
Typical Steps: 
Notice: This pertains to a typical system (i.e., not using 
SQL server). If switching to a SQL-server-managed 
installation, the database will be transferred 
automatically by the installation program (or DB 
generator). 
Related Topics
:  Advanced Database Features 
If upgrading from V4.4 or Newer: In this 
case, you need to work from a current 'backup' 
(.BAK file) of the existing database, which 
must be 'restored' and then converted using 
the new software. 
Attention: You can upgrade from V4.4 or newer 
to the latest. Older software must be upgraded to 
V4.6 as an initial step. Director databases V4.4x 
or 4.5x will be upgraded in two stages to V4.6, 
then to the latest version--automatically. This 
process can take quite a while. 
1)  Perform a backup with the existing 
Director software. 
QuickRef: Guardall Director-Repair.exe 
Backup/Restore [ Backup Database ]. 
Related Topic
: Backing up or Restoring the 
Database 
2)  Copy the backup (BAK file) to 
somewhere on your network, or onto a 










