User`s guide

21-0381E v4.7.4
Welcome Report Control Admin Sys Config
Tech-Ref
257
via the internet for installation on a remote PC.
This replaces the previous web browser
feature, and supports all features--instead of a
limited subset.
Requirements
Tip: The server(s) and remote clients must be the
same revision. If you try to log onto a newer server,
you'll be asked if you'd like to automatically download a
software update.
To Download the Software
Director-Server PC
 You need to know the IP address (or public
name) of a PC where the Guardall Director-
server software (V4.7) has been installed.
 That PC must be running, and the Director-
server service must not have been 'stopped'.
 Port 80 must be 'open' on the network, and
any firewalls must NOT be set to block
downloading.
Remote/Your PC
 You must have access to the Director-Server
PC--through a network, or the internet.
 You must be using Internet Explorer v6 or
higher, and its internet security must not be
set to block downloading. Locator: Tools,
Internet Options, Security.
To Use the Director Software Remotely
Director-Server PC
 To log in, you need to know the IP address
(or public name) of a Director-Server PC
(V4.7).
Tip: This can be an IP address, or a name (FQDN).
Contact your IT rep. for assistance if needed. For
remote access (different PC) with certificate
authentication, this value must be as supported by
the certificate.
More: Server Validation Certificates
 The Director-server PC must be running, and
the Director-server service must not have
been 'stopped'.
 Port 443 must be 'open' on the network, and
any firewalls must be made aware of the
Director software components.
Details: Firewall Settings (Windows XPsp2)
Remote/Your PC
 You must have access to the Director-Server
PC--through a network, or the internet.
 If connecting out through a proxy server,
some additional information must be
included when logging into the Director-
server (domain, user name, and password
for the client PC's proxy-server).
(For these and other proxy settings, get an
'IT' person to help you.)
Downloading and Installing the Software
1) Launch your Internet Explorer browser.
2) In the address bar, type: "http://" (without the
quotes), plus the IP address (or public name)
of the Director-server PC (e.g.,
111.222.333.444), and press Enter.
3) Follow the instructions that appear to
download and install the Director (operator
client) software.
Tip: If you have trouble downloading, try the following:
 Close and re-open your IE browser;
 In the browser, go to: Tools, Internet Options,
General (tab), Temporary Internet Files: [Settings].
Then, select "Every Visit to the Page", and click [OK].
Client/Server Issues and the
Director Server Manager
(v4.7)
Problems? See "Troubleshooting", to follow/below.
Introduction
For systems with client-server licensing, the
Guardall Director database can be on one PC,
and accessible from multiple client
workstations--either on a single network, or
through an internet connection. Various
licensing options are available to support
different numbers of client connections.
Tip: The server(s) and remote clients must be the
same revision. If you try to log onto a newer server,
you'll be asked if you'd like to automatically download a
software update.
Database connections are managed through
the Director Server software--which is installed