User`s guide
21-0381E v4.7.4 
Welcome Report Control Admin Sys Config 
Tech-Ref 
259
To restart it manually, go to: [Start], (All Programs), 
Programs, Startup, and select Guardall Director-
Server Manager. (This can also be found under (e.g.) 
C:\Program Files\Guardall Director V4.) 
Troubleshooting 
Start-up of the Guardall Director-services 
(Director server or communications) may be 
delayed or blocked in certain situations. If you 
suspect this, you can use the Windows "Event 
Viewer" to see what's going on. 
Locator: [Start], ..Run, .."eventvwr", [OK]. Then, go 
to the "Application" node, and double-click error 
messages to look for ones pertaining to Director 
services (Director server or communications). 
Client/Server Access 
and Permissions 
Licensing
: Client-server operation is 
optional, and must be selected though the 
license-manager software. 
For details on upgrading your licensing, refer to 
"Software Activation and Licensing" (previous). 
Server Validation Certificates 
(V4.72) 
Introduction 
Beginning with v4.70, the Director software 
uses secure IP-based communications 
between the server and client PCs. As an 
extra measure of security, Director V4.72 
allows the use of "certificates" for server 
validation with client/server operation.   
These can be obtained through your dealer. 
Certificate validation occurs whenever 
someone (or the communications service) 
initiates a connection with the Director server.  
You may also be told there is a problem with 
the certificate before one has been assigned.  
This is normal. 
If You Are Prompted about a Certificate Problem 
Continue
: To allow logging in--temporarily ignoring 
any problem with the server certificate. 
Continue, and don't ask me again
: If you will not be 
using validation certificates for now. Tip
: This will be 
reset when a server certificate is assigned. 
Stop
: To abort the login due to a suspect validation 
certificate. 
Also See: + Client Access (Allowable Client List) 
+ Secure IP Communications 
Assigning a Certificate to the Director 
Server 
How to Get Here (Locator) 
Select Server Access from the MyTools bar, 
or
 from the 'tree', select [Management],  PC 
Access (+), and Server Access. 
Steps / On This Screen 
- Validation Certificate: This area shows 
details on the certificate file that is presently in 
effect for this server.  
- […]
 (Add Certificate): Click this to browse for, 
and assign a certificate. (VVC file).  
- [X]
 (Remove Certificate): Click this to unassign 
the certificate that is presently in effect. 
Also See (To assign for each Communication 
Client):  
Client Access (Allowable Client 
List) 
Tip: This is not needed (does not apply) for 
communications client software on the same PC as the 
Director-server. 
Allowable Client List 
In a client/server system, client workstations 
are given access to the central database by 










