User`s guide
21-0381E v4.7.4 
Welcome 
Report  Control Admin Sys Config Tech-Ref 
19
Note: Reports cannot be filtered on multi-line fields. 
Be sure to make your selection with this in mind. 
Show on Resolution
: This lets you have the list include 
events depending on whether or not they have been 
'resolved' (i.e., dealt-with). "All": This shows all 
events--including ones not associated with the 
comment/resolution feature. 
For details on resolving events, refer to "Dealing with 
Alarms (Comment / Resolve)" in the section on 
monitoring activity (previous). 
Show on Priority
: This allows limiting the window to 
show only events of a desired priority value (or range). 
Show on Custom Filter
: This allows limiting the 
window to show only events of a desired 'custom-filter' 
value (or range). 
Also See: To assign priorities or 'Custom Filter' 
values, refer to the configuration topic: "Customizing 
How Events are Displayed". 
Tip: To clear an individual selection, select it and use 
your Backspace or Delete key. To reset/clear all 
selections, click the [Reset] button at the bottom of 
the form (scroll down if this button is not visible). 
Past Employees Deleted from the System
: You can 
type a name rather than selecting it. This allows 
running a report on persons (and/or items) that have 
been recently deleted. 
Report Destination / Output To 
- Screen: This has the report sent to the 'Report 
Viewer' window for viewing and/or printing 
desired pages; 
- Printer: This allows selecting a printer and 
page-range, etc., and printing the report (without 
viewing it first); 
- Text File: This has the report saved as a 
'comma-delimited' text file for manipulation with 
another program. Allows you to change the 
location and/or filename if desired.
- Report Emulation Text File: This has the 
report saved as a formatted text file for viewing, 
printing, or editing with a text editor or word 
processor. Allows you to change the location 
and/or filename if desired.
- Archive: This has the report saved as a 
viewable archived report for viewing or printing 
at a later time. Allows you to change the 
location and/or filename if desired. 
(Remaining Buttons) 
Tip: You can scroll within the form and/or resize the 
window to view additional items when necessary. (Click 
Reset on the toolbar to reset the desktop.) 
- [File...]: This allows changing the location and 
file-name for a report being saved for future 
viewing, printing, etc. Tip: Use a different 
name each time to avoid overwriting previous 
reports. 
- [Reset]: This provides a quick way to reset/clear 
the "Search for" criteria and other selections on 
the form. 
- [Load Archived Report]: This allows browsing 
for, and opening a previously saved report-
archive
 (not for use with text files). The report 
will appear in the report-viewer window for 
viewing and/or printing. 
For details on viewing and printing displayed reports, 
refer to "Working with the Report Viewer". 
- [Run]: This runs the report based on your 
selected criteria. Additional screens will appear 
depending on your selections (such as the 
printer selection form, report viewer, etc.). 
Reporting on Previous 
Guard-Tours 
Guard Tour Reports 
Guard tour reports allow viewing or printing a 
listing of events pertaining to previous guard 
tours for a specific account. A date/time range 
can be specified, and the report can also be 
limited to specific items such as guard tour 
alarms, or the guard arriving early or late. 
TechTip: Reports pertaining to past events are based 
on the present event list, plus any archived data that 
has been re-imported using the archive feature. 
See: "Exporting or Importing Activity or Audit Logs". 
Active Guard Tours
: For details on monitoring a guard-
tour, refer to "Guard Tours". 
As well, guard tour reports can be viewed 
and/or printed right away, saved for future 
reference, or exported for manipulation with 
another program. 
For better performance, activity and guard-tour reports 
cover only the latest 5000 messages in the activity log. 
For even faster execution, keep the activity log to a 
suitable size via regular use of the Archive and/or 
Purge features. 
See: "Exporting or Importing Activity or Audit Logs", 
and "Removing old Activity or Audit Logs". 










