User`s guide
21-0381E v4.7.4 
Welcome Report Control Admin Sys Config 
Tech-Ref 
269
same level or higher. Exception: V3.3 panels OK with 
V3.20 software for this type of connection (i.e., non-
IP). 
Physical Wiring 
For details on the physical PC-to-panel 
connection, please refer to the wiring 
instructions for your panel and any connection 
kit or DB adapter. 
Windows Direct-Cable-Connection 
Setup 
To allow connecting to panels through a physical 
cable, you must ensure that support for this has been 
installed and set up through your MS Windows. 
(Windows XP): 
Note: Windows treats a 'direct-cable-connection' the 
same as a modem. 
1)  (Shut down Guardall Director if applicable). 
2)  From the Windows 
Start Menu, select 
Settings, Control Panel, and Phone and 
Modem Options
. 
3)  Select the "Modems" tab, and click 
[Add]. 
4)  Select "Do not detect...", and click 
[Next]. 
5)  Under "Standard Modem Types", select 
"Communications Cable between two 
computers", and click 
[Next]. 
6)  Select the serial port (COMx) that the cable 
will be using, and click [Next]. 
7)  Click 
[Finish]. 
8)  In the next screen, click 
[OK] to close the 
screen. Note: The name of the direct-cable-
connection will be set as "Communications Cable 
between two computers".
Also See (Related Topics): 
"New Installation? Try the Wizard!" 
"Panel Connection Overview" 
"Setting Up a New System (Commissioning)" 
"Panel Communications and Updates 
PC and Panels—Modem 
Connections 
Tip: For details on the types of modems supported, 
refer to "PC Issues and Software Installation". 
Panel & Software Revisions: Guardall Director 
software 
 V3.2 can connect with panels  V2.0. 
Associated panels must be the same rev. level, and the 
Director software must typically be upgraded to the 
same level or higher. Exception
: V3.3 panels OK with 
V3.20 software for this type of connection (i.e., non-IP). 
PC Modem Installation or 
Connection 
Ensure that any PCs to be used for dial-up 
panel communications have the required 
modem(s) available, or install additional 
modem(s) as necessary. Systems with 
multiple dial-up panels should generally have 
at least two modems available (or more as 
needed, depending on the system 
communications requirements). 
For an external modem (that sits on the PC or 
desk), connect to an available serial port using 
a standard serial cable (with the appropriate 
size 'DB' connector at each 'end'). 
Notes: A typical cable will be DB9-female to DB25-
male (check your PC and modem to verify your 
requirements). Standard modem cables are available 
in lengths up to 15 m (50 feet). Attention: Do NOT
connect using a "null-modem" cable or "file transfer" 
cable. DB9 to DB25 adapters can be used if needed. 
(Ensure all 9 pins are connected—some 'mouse' 
adapters cannot be used). 
Once connected to the computer, the modem 
simply plugs into a standard telephone jack 
using a telephone extension cable. Note: 
Modems require a direct/analogue telephone 
line. 
Windows Modem Setup 
When a new modem is installed on a Windows 
PC, the Windows software will normally detect 
the new device, and lead you through some 
simple installation steps. An installation CD or 
diskette may also be provided with the modem. 










