User`s guide

21-0381E v4.7.4 (2009.02) © 2009 CSG Security Inc. / Sécurité CSG Inc. i
Contents
Welcome .....................................................................................................................................................1
Entering an Area & Disarming the System .............................................................................................2
Welcome to Guardall Director
.................................................................................................................3
Start-up and Logging In
...............................................................................................................3
Ex
iting, Logging Off, or Changing Operators ...............................................................................5
T
he Desktop ................................................................................................................................ 6
Other Desktop Choices
................................................................................................................8
Runnin
g Reports, and Monitoring System Activity ..............................................................................11
T
ime-and-Attendance Reporting........................................................................................................... 12
Required-Attendance T
ime-Periods........................................................................................... 15
Roll-Call Reports (v4.61) ...................................................................................................................... 17
Reporting on System & Personnel Activity ........................................................................................... 17
Reporting on Previous Guard-T
ours..................................................................................................... 19
Reporting on User Access Authorities (by
Area, Door, or Floor) .......................................................... 22
Reporting on Users, S
ystem/Device Settings, etc. ............................................................................... 24
Reporting on Operator Audits or Panel Com
munications Logs ............................................................ 26
Reporti
ng on Panel Diagnostics (V4.4)............................................................................................... 28
Working w
ith the Report Viewer ........................................................................................................... 30
Monitoring Sy
stem Activity....................................................................................................................31
Alarm and Activit
y Monitoring .................................................................................................... 31
'Activating' and Using the Monitoring Windo
w............................................................................32
Limiting the Windo
w to Show Only Specific Messages (Sorting and Filtering) .......................... 35
Ackno
wledging Alarms (Comment / Resolve)............................................................................ 36
When Messages Cannot be
Transmitted to the Guardall Director Software.............................. 37
W
orking with Video Events (V4.5)............................................................................................ 37
Visually
Verifying Users (Photo-Verification) ........................................................................................ 38
Guard-T
ours: Monitoring...................................................................................................................... 42
Guard T
ours: Initial Set Up ....................................................................................................... 45
Checking Status and Controlling Items
.................................................................................................49
Maps and Video (Visual Monit
oring & Status/Control).......................................................................... 50
Status and Control Using Vis
ual Director................................................................................... 50
Camera Status/Control and Adjustments
................................................................................... 55
Controlling a Pan/T
ilt/Zoom Camera .............................................................................56
Adjusting Cam
era Quality for your Connection/Bandwidth............................................ 58
Initial Set Up of
: Views, Maps, Cameras...................................................................................59
Checking Status & Controlling Items
.................................................................................................... 66
Introduction to Status & Control
................................................................................................. 66
Using the Status Toolbar ........................................................................................................... 68
Miscellaneous Status Tasks ...................................................................................................... 69
Panel Date and T
ime..................................................................................................... 69
Resetting Users' Antipassback Status
........................................................................... 71
Clearing
a "Bad Card/PIN Global Lockout".................................................................... 72
Checking S
ystem Status (Remote Diagnostics)............................................................ 73
Checking the S
tatus of Panels (Equipment) .............................................................................. 74
Checki
ng Power Levels (V4.4)................................................................................................. 75
Checking the Status of Modules ................................................................................................ 76
Checking Status or Controlling a Suite Securit
y System............................................................ 78
Checking Status or Controlling Items by
Area ...........................................................................79