User`s guide
21-0381E v4.7.4 
Welcome Report Control Admin Sys Config 
Tech-Ref 
293
 Checks the ErmUserImportResult 
table for errors, 
(and deletes processed information to 
keep the file to a manageable size); 
 Prompts an IT / system operator to fix 
any errors in the source 
data/commands. 
Required Data Format 
Refer to the "Director ERM User 
Import" document which is included 
on the Guardall Director CD. 
Typical Systems (i.e., not running SQL 
Server) 
"Query User Login" information is required to 
allow linking to the database. For a system set 
to be managed under SQL server, you will be 
prompted automatically for this during the 
installation. With a typical system (i.e., NOT 
using SQL server), you'll need to set this 
through the table repair utility. 
Details / Steps: See "User-Logins" (previous). 
Setting Up Automated User Imports 
Notice: As a precaution before setting up this feature, 
ensure you have an up-to-date backup copy of the 
database. 
For details, refer to "Backing up or Restoring the 
Database". 
1)  Select [Management] in the 'tree'. 
2)  Select Database Maintenance, and open 
User Import. 
3)  Then, refer to the item-descriptions for this 
screen while making your selections. 
- Enable Periodic Processing of User Import 
Table: Select this to 'turn on' the automated 
card import feature. 
- Period (in minutes): This is how long Director 
will wait before processing the 'ErmUserImport' 
table again (e.g., 15 minutes = 4 times per 
hour); 
Note: As discussed under "Conceptual Aspects", and 
"Software Interface ("Middleware") Tasks" -- both 
previous/above, it is the responsibility of your custom 
software to update the table with the desired 
commands and data--which will then be processed by 
the Director software at the time intervals selected 
here. 
- [Process User Import Table Now]: This 
causes Director to process the table right away, 
rather than waiting until the next scheduled time. 
Ensuring Panels are Updated 
To ensure panels are updated regularly, you 
should set up scheduled communications 
sessions for the panel(s). Tip: For any 
panels that are already connected/online, the 
update will occur automatically.
Related Topics
: "Panel Communications and 
Updates" 
Manually Importing User-Data 
From a Text File 
Introduction 
User data an be imported from an external file 
if necessary. Caution
: This requires a source 
text file with very specific structure (otherwise, 
the database can become corrupted). As 
such, this feature should not
 be used by 
[Management] Database Maintenance 
User Import  










