User`s guide
32  Guardall Director V4.74 User's Guide  21-0381E v4.7.4 
  The panel's built-in dialler ('Bell 103', 300 baud 
modem), and/or; 
  An "IP" connection (LAN/WAN--if  v3.3 panel & 
software), or; 
  A high-security Mark 7 / DVACS connection (Canada). 
The System Monitoring Window 
The monitoring window shows the alarms and 
activity messages for the account selected in 
the tree (double-click an account to select). 
Tip: Alarms typically appear with a red box next to 
them (click the red box to open a "Notes" window).  
Events with a camera symbol on the left are “Video 
Events”. (Details to follow
/below.) 
Time Format
: Beginning with Director v4.5, the time is 
indicated in 12 hour or 24 hour format as per the time 
format on each specific PC. This is set through the 
Windows Control Panel under: 
Regional and Language Options 
(Regional Options), [Customize], Time. 
The top of the monitoring window shows either 
the newest messages, or all 'unresolved' (and 
higher priority) events first. As well, the 
window can be set to show all activity, or only 
specific types of events (saved per operator). 
For details, refer to "Limiting the Window to Show Only 
Specific Messages", to follow/below). 
Tip: You can customize how alarms and events will be 
displayed, and assign a sound to specific events if 
desired. For details, refer to the configuration topic: 
"Customizing How Events are Displayed" 
The scroll-bar on the right allows viewing 
events that have been pushed off the bottom 
of the screen. 
Note: The 'heartbeat' icon in the bottom-right corner of 
the screen will change to a red  until you select 
[Return to Real-Time Mode]. (While scrolling, new 
messages will not appear in the window.) 
Messages are transmitted the Guardall 
Director software: 
 When you connect with an associated panel 
(such as when updating a panel with 
changes, or to check the status of a device); 
 When a (dial-up) panel calls in to transmit 
messages. 
The Archive and Purge features allow keeping the 
activity log to a more manageable size. 
See: "Exporting or Importing Activity or Audit Logs", 
and "Removing old Activity or Audit Logs". 
Split Screen Mode (Show Alarm 
Window) 
For operators set to "Show Alarm Window", 
unacknowledged alarms
 will appear in a 
separate window at the top. 
Related: [Management], Operator, Operator 
 Operators (People who can use this Software) 
Notes
:  The "unacknowledged alarm" window will be 
unavailable (greyed-out) whenever you choose to 
[Browse Offline];  Any selections you make under 
[Filter] will apply to both parts of the window (details to 
follow/below);  Details on acknowledging alarms 
follows/below. 
The Status Bar (bottom of the form) 
The status area at the extreme bottom of the 
screen shows whether or not the software is 
presently connected with a specific panel, 
and/or if an update is presently in progress. 
Activity messages are held at the specific panel 
whenever it is being updated/synchronized with the 
software (the messages will be available for 
transmission after the update is finished). 
Also See:  (Topics Pertaining to Central Monitoring): 
  "Primary Reporting" selections under "Monitoring, 
Paging, & Remote Mgt. Settings". 
  "Reporting" setting under "Areas and Related 
Settings". 
  "Inputs—Monitored Sensors", and the "Transmit" 
selections under "Inputs—Pre-Defined Point Types", 
"Inputs—Custom Point Types", and "Equipment 
Settings (Pseudo/Internal Inputs)". 
'Activating' and Using the 
Monitoring Window 
Selecting an Account (Multi-Account 
Systems) 
Click  [Account Folders] in the 'tree', and 
locate and double-click the desired account.  
The monitoring window will show the 
messages for the account that have been 
received. 










