User`s guide
34  Guardall Director V4.74 User's Guide  21-0381E v4.7.4 
If you wish to print activity messages, refer 
to "Reporting on System & Personnel 
Activity. 
When alarms occur, ensure they are not 
ignored. Be sure to dispatch someone to 
deal with any conditions that require 
attention. 
Note
: Sounds may be associated with alarm 
messages. (The default for alarms that 
require resolution is your PC's "exclamation" 
sound--as set through the Windows control-
panel.) 
To have unacknowledged alarms appear in 
a separate window at the top for a specific 
operator: 
1)  Ensure the specific operator is set for "Show 
Alarm Window". 
Related: [Management], Operator, Operator 
 Operators (People who can use this Software) 
2)  Ensure the 'Sort Order' and 'Filtering' is set 
as desired under [Filter]. 
(See "Limiting...", to follow/below); 
Note: To return to a single 'pane' monitoring 
window, ensure "Show Alarm
 Window" is NOT 
selected on the form for the specific operator. 
Also see "Split Screen Mode (Show Alarm 
Window)", previous/above. 
- Vertical Scroll-Bar (right-hand side): Allows 
scrolling up and down to view older messages in 
the monitoring window. (Click the up or down 
arrow, or slowly drag the control bar.) 
Note: This puts you into "Offline Browsing" mode, and 
stops new events from entering the window. (Same 
as clicking [Browse Offline].) 
- Horizontal Scroll-Bar (bottom-right): Allows 
scrolling to the left and right to view longer 
messages. (Click the left or right arrow, or drag 
and release the control bar.) 
- Status Bar (bottom of screen): Shows if the 
software is connected with a specific panel, and 
if an update is in progress. 
- [Browse Offline] / [Return to Real-Time 
Mode]: Allows activating the event monitoring 
window vs. scrolling inside it.  
- [Show Photo]: This allows manually opening 
the photo-verification window to view the last 1, 
4, or 9 entrants. 
For more information, refer to "Visually Verifying Users 
(Photo-Verification)". 
- [Filter]: Allows resorting the event / monitoring 
window, limiting the list to show specific types of 
messages only, and/or only messages that have 
not been 'resolved' (see last 2 items below, plus 
"
Limiting the Window to Show Only Specific 
Messages".); 
- (Activity Messages): Each message shows: 
  A coloured bar for the message priority; 
  The date and time the event occurred; 
  The type of event/message; 
  Details on the specific event. 
  A reference number and the name of the 
panel that sent the alarm; 
"Session Code" messages pertain to panel 
communications/update sessions being started or 
completed. (For details on communications sessions 
that have occurred, refer to "Panel Communications 
and Updates". 
"System Check" messages are for internal use, and/or 
of interest only when working with your technical 
support representative. 
------------------------- 
- 
 (coloured box): Alarms are shown with a 
box/button on the left of the message (typically 
red, but customizable). Clicking the button 
allows entering a comment for the message 
(and viewing previous comments), and/or setting 
messages as being 'resolved'; 
: The event has been set as 'Resolved' (dealt with). 
  (you'll see this only if displaying resolved events); 
?:  A comment has been entered, but the event was 
not set as 'Resolved'. 
Sounds
: Custom sounds can also be associated with 
different types of alarms. The default sound for 
alarms that require resolution is the PC's 'exclamation' 
sound (as set through the Windows control panel). 
Related Topic
: Customizing How Events are 
Displayed 
- Resolve All (Right-click, or from the Edit Menu): 
Allows entering a comment for all displayed 
alarm messages, and setting them all as being 
'resolved'. 










