User`s guide
21-0381E v4.7.4 
Welcome Report 
Control  Admin Sys Config Tech-Ref 
57
- For cameras that support pan-tilt-zoom 
(PTZ) control, your mouse cursor will 
change to indicate different pan-tilt-
zoom directions as you move around 
the camera-view. 
(Click, or click-and-
hold with the mouse indicating the desired 
action.)
To zoom out: Right-click-and-hold near the 
centre of the screen (magnifying glass). 
- Adjust PTZ Speed: After clicking 
"Start PTZ", an additional button will 
appear on the right which allows 
opening the PTZ speed control. The 
length of the blue bar indicates the 
present relative speed. To adjust the 
speed click a new position on the 
speed indicator bar, or click the + / - 
symbols at either end. 
- X: This closes the PTZ speed control, 
and returns you to the camera-image. 
Checking Camera/PTZ 
Connection Status 
Camera and PTZ connection status can be 
viewed at any time. 
Steps: 
1)  Open the 'View' that contains the desired 
camera-image. 
MyTools Bar: Visual Director (+User login if 
prompted). Tree
: Control & Status, Panel 
Control & Status (+User login if prompted), 
Visual Director. 
Then, select from the 'Views' toolbar (top-right). 
2)  Open the video toolbar by clicking the 
button in the bottom-left corner of the 
camera-image. Then, click the 3rd 
button ("View Messages"). 
For more information, refer to the item-
descriptions for this screen. 
- This screen shows the connection status for the 
camera being viewed. 
Flashing Yellow Symbol: When a problem occurs 
(such as PTZ timeout), the 'View Messages' button will 
appear with a warning symbol. 
- X: This closes the status window and returns 
you to the camera-image. 
Setting the Maximum Camera-
Image Size 
Camera-images auto-size relative to the 
window they are displayed in. 
Exception
: To avoid jagged looking images, 
you can set the maximum displayed image-
size for each camera. 
Steps: 
1)  Open the 'View' that contains the desired 
camera-image. 
MyTools Bar: Visual Director (+User login if 
prompted). Tree
: Control & Status, Panel 
Control & Status (+User login if prompted), 
Visual Director. 
Then, select from the 'Views' toolbar (top-right). 
2)  Open the video toolbar by clicking the 
button in the bottom-left corner of the 
camera-image. Then, click the 2nd button 
("Change View Size"). 
   Then hover over the Camera-Image 
    










