User`s guide

21-0381E v4.7.4
Welcome Report
Control Admin Sys Config Tech-Ref
67
provides a quick way to view the details for
each item.
Items to be available under Control & Status depend on
the authorities associated with the user
ID and PIN
entered when logging into "Control & Status". If you
were not asked to enter a user ID and PIN, then one
has been set up for automatic entry in your operator
settings. For details, refer to the section on
"Operators".
Status monitoring (either manually, or through the
status toolbar), requires that the Guardall Director
system be connected with the specific panel(s), and the
specific devices must be communicating.
If an item is listed as 'Off-Line', this typically indicates
either a communications problem, or a set-up error
(such as an incorrect module/POD serial number).
If all items on a screen are grey in colour, this generally
means that you are either not connected with the
specific panel, or the applicable module is 'off-line' (not
communicating).
Items changed through 'Control & Status' (such as
unlocking a door, or locking-out cards, etc.) remain in
effect until changed by another person or by a
scheduled Configuration setting.
Connecting to the Associated Panel(s),
An Overview:
1) See if you're already connected by
checking the status bar at the bottom
of the monitoring window.
Multi-Account systems: Ensure your desired
account is selected (click [Account Folders]
in the tree, and then double-click the specific
account).
2) If not connected, check to ensure the
communication software is running
on the specific PCs.
Detail: If the LCD/Telephone icon on the
Windows taskbar is black-and-white (colour =
running), start the communications service by
right-clicking the icon, and selecting "Start
Communications".
Related Topic
: Serial Port / Modem Setup
(Communications Manager)
3) Select Communications from your
MyTools bar, or
click
[Communications] in the 'tree', and
select Pending/OnLine.
4) Click the [+] at the bottom of the
form, or right-click the form, and
select Add New from the pop-up
menu. Then, select the desired
panel(s) (double-click to select), and
set "Action" to "Normal", and
"Frequency" to "Stay Connected" ().
(Click OK when finished.)
5) Check that the connection is made, and
watch for the panel updates to occur.
(Click the 'Panel Group', and look for the status on
the right side of the screen.)
Note: Control & Status features will be available after
the panel updates have finished (look for a connection
state of 'Connected' and 'Idle State'.)
Also See (Related Topics):
+ "Panel Communications and Updates"
Accessing the Control and Status
Topics for a Panel
See if you're already connected with the
panel(s) by checking the status bar at the
bottom of the monitoring window.
Multi-Account Systems: First select [Account
Folders] in the 'tree', and double-click the desired
account.
If not presently connected, initiate a connection
as described previously/above.
Then, access your desired topic:
Using the MyTools Bar: Select the desired Control
and Status topic from the MyTools bar (and login with
your user
ID and PIN if prompted for this).
Using the Tree: Click your site/account button in the
tree, open Control & Status, and Panel Control &
Status (click the "+"), and login with your user
ID and
PIN if prompted for this. Then, select your desired topic
in the 'tree' (under "Panel Control & Status").
If 'Panel-Groups' and 'Panels' are Listed Under Control
& Status: Select (open), your desired panel-group and
panel if these are listed in the 'tree'. Tip
: "Control &
Status" (and configuration) topics can be set to display
either as a single list, or on a panel-by-panel basis.
(To change the view: Right-click "Control & Status",
and select or deselect Logical Tree View). For more
information, refer to "Other Desktop Choices".
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Use the Grid / Form toolbar-button to select
your preferred view-mode (forms view is
generally recommended for Control & Status
topics).
Then, refer to the topic associated with your
desired Control & Status topic.