VEREX Director User's Guide V4.
Contents Using this Guide ..................................................................................................................................... v Welcome ..................................................................................................................................................... 1 Entering an Area & Disarming the System ............................................................................................. 2 Welcome to VEREX Director ............................
Checking Status or Controlling Items by Area ........................................................................... 96 Area Users (Activity, User Count, and APB-Reset) ....................................................... 99 Checking User In/Out Status ................................................................................................... 102 Checking Status or Controlling Individual Doors......................................................................
System Configuration............................................................................................................................ 187 Working with Accounts and Folders (Multi-Account Systems)............................................................ 188 Visual Quick-Start .................................................................................................................... 188 After a Multi-Server Login ..........................................................................
Installation and Technical Reference................................................................................................... 291 PC Issues and Software Installation ................................................................................................... 292 Recommended Computer Specifications................................................................................. 292 Serial Port Installation and Set Up ...........................................................................
Using this Guide Each topic th at pertains to a specif ic VEREX Director screen generally sho ws ho w t o do things on th e left, and w hat t he av ailable settings mean on the right. This may pe rtain to a sing le pa ge, or sets of 'facing pages ' as required for larger topics. A b old double-line marks the en d of each 'Ho w-To' section, and the 'selection -descriptions' for the present screen follow thereafter. Use the table of contents (at the front), or the index (at the back) to find a desired topic.
vi VEREX Director V4.73 User's Guide 21-0381E v4.7.
Welcome 21-0381E v4.7.
Entering an Area & Disarming the System Re Area Setting Disarmed (Off) ader/Door Mode Locked & Card Only Locked & Card+PIN Present card, open the door Present card, enter PIN open the door Armed & 'Auto Disarm on Valid Token' Armed & 'PINOnly' or 'ID+PIN' Present card, open the door Present card, enter PIN open the door Present card, open the door. Then log into panel and disarm it. Present card, enter PIN open door. Then log into the panel & disarm it.
If the door is unlocked, access is not controlled (simply open the door to enter the area). Conversely, if the door is locked, and all cards are presently 'locked out', users will be unable to enter. Card Number: As an alternative to the user ID number (UID), and/or access cards, the system can be set for entry and login using the card number instead (4-10 digits).
Welcome to VEREX Director Start-up and Logging In Multiple Instances: Beginning with Director v4.70, you can run multiple copies of the interface (…Director.exe). This allows you to access different features and/or different accounts at the same time. Starting the VEREX Director Software Select Start, Programs, VEREX Di rector V4 , and VEREX Director, and wait for the start-up screen to appear.
- Name: A valid operator's name. - Password: The operator's assigned password. Default Operator Name & Password: Operator, 1234 The default login name and password take effect only until changed by a system administrator. To protect against unauthorized access to the software, the default password should be changed right away.
Exiting, Logging Off, or Changing Operators Shutting Down the VEREX Director Software To shut down the VEREX Director softw are, click the X in the ex treme upper-right corner of the VEREX Director screen (or open the File menu, and select Exit). Tip: If you changed any desktop settings, and would like to retain them, be sure to click the check-box provided. Then, select "Yes" on the confirmation screen.
(When Exiting) - [Yes]: Logs the present operator out, and shuts down the VEREX Director software. - [No]: Aborts the exit request. If you have changed any desktop settings, a check-box will be provided to let you save your settings. Logout / Lockout - [Yes] (Logout): Logs the present operator out, shutting down access to the VEREX Director software. (Until the next valid operator performs a 'login'.) - [No] (Lockout): This shuts down the desktop except for the status toolbar (and login button).
The Desktop Your 'Window' to the System Navigating the Desktop The desktop is your interface to the VEREX Director software, providing a familiar Windows 'look and fee l', with ac cess to all features and items assigne d to you as a VEREX Dir ector operator. The VEREX Director interface can be s et as desired by each individua l operator. This includes whether they prefe r the MyTools bar, or the Tree window, plus the sizing o f the desktop sections, and other settings.
Resetting the Desktop After moving and resizing areas of the screen, you may wish to reset the desktop to e ither your last saved settings, or to the initial factory default layout. Last Saved Settings: Click Reset on the toolbar (o r open the View menu, and select Desktop Setti ngs, and Reset). Factory-Default Layout : Open the View menu, and sele ct Desktop Settings, and Default).
Other Desktop Choices Tip: You can save your desktop changes at any time: Open the View menu, select Desktop Settings, & Save. Note: You will also be asked if you want to save your changes whenever you logout or exit from the software. Selecting Desktop Items to be Displayed The [Tree], [MyTools] and [Events] buttons on the toolbar allow viewing or hiding d ifferent aspects of the desktop (try it!). Listing Items Panel-by-Panel vs.
Listing Configuration and Control & Status Topics in the Tree as a Single List: 1) Click your account/site button in the tree. Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click an account. 2) Right-click a topic in the tree (or open the View menu), and check to ensure that Logical Tree View is selected. To Show Panel References in the Forms/Grid Window (This is available only when "Logical Tree View" is in effect.
(Right-Click an Account or Folder) ("View" menu when a Configuration or Control & Status Topic is Selected in the Tree) (This is available only when "Logical Tree View" is in effect.) - Panel Information: - Show Accounts in Tree (available in the 'Account Folders' portion of the tree): 'Toggles' the tree between showing accounts along with the account folders in the tree, versus showing accounts only in the centre of the screen.
Running Reports, and Monitoring System Activity 21-0381E v4.7.
Time-and-Attendance Reporting In/Out Status Tracking: This feature requires "User In/Out Status Tracking" to be enabled. Related Setting: YourAccount, ÖAccount Information, ÖSetup (tab), Ö"Enable User In/Out Status for this Account" Time and Attendance Reports Cardholder time and attendance reporting allows generating reports pertaining t o the presence (roll-call), tardiness, number of hours at w ork, etc. for users perta ining to a specific account.
If Printing an Attendance Report To print a report without viewing it first : Select the type of report and other criteria as usual, and select Printer as the destination. Then, select Run, and click OK w hen the 'Print' screen appea rs. Tip: To select a dif ferent printer click Printer, and m ake your se lection from the 'Print Setup' screen that appears. To view a report before prin ting: Select the type of report and other criteria as usua l, and select ' Screen' as t he destination. Then, click Run.
v4.61: After selecting "Report Type: Roll Call", select "System" (system-wide), or an individual area, as desired. (If you select "System", the report will list persons on an area-by-area basis.) Report Period - From and To (date): The beginning and end date from the event log to be checked for cardholder activity. (Change the values manually, or click the arrow to access a pop-up calendar.
Custom User Field: This pertains to (optional) custom user information categories that can appear at the bottom of the 'User' screen. Note: Reports cannot be filtered on multiline fields. Be sure to make your selection with this in mind. Past Employees Deleted from the System: You can type a name rather than selecting it. This allows running a report on persons (and/or items) that have been recently deleted.
Required-Attendance Time-Periods Attendance Periods Attendance p eriods are w eekly blocks of time that allow tim e & attendance reports to 'k now' when users are supposed to be in the facility. Schedules for cardholder access must span a larger period of time than the applicable attendance period--to let people enter the facility before their shift begins, and leave after it ends.
Reports ÖTime and Attendance ÖAttendance Period Pick-Lists (bottom of the Form) - Attendance Period (bottom of form): This is where you select an attendance period to view or edit.
Roll-Call Reports (v4.61) In/Out Status Tracking: This feature requires "User In/Out Status Tracking" to be enabled. Related Setting: YourAccount, ÖAccount Information, ÖSetup (tab), Ö"Enable User In/Out Status for this Account" An instant roll-call feature has been added to the status toolbar. This sends a roll-call report for your monitored account to your default Windows printer. (The report will list persons on an area-byarea basis.
Reporting on System & Personnel Activity screen(s) that appear (details to follow). Activity Reports Activity reporting allo ws vie wing or printing a listing of various types of events that have occurred for a specific a ccount. A date /time range can be specified, and the report can also be limited to a specific are a, device, per son, etc. TechTip: Reports pertaining to past events are based on the present event list, plus any archived data that has been re-imported using the archive feature.
Event Period - From and To (date and time): The beginning and end date from the event log to be checked for cardholder activity. Tip: You can change the dates manually, or click the arrow to access a pop-up calendar. To set the times, click within the 'hours' or 'minutes', and use the up/down arrow keys. Event Type - The various types of messages that can be included in the report (select the ones that you want included). Note: You must select at least one event-type.
desired pages; - Printer: This allows selecting a printer and page-range, etc., and printing the report (without viewing it first); - Text File: This has the report saved as a 'comma-delimited' text file for manipulation with another program. Allows you to change the location and/or filename if desired. - Report Emulation Text File: This has the report saved as a formatted text file for viewing, printing, or editing with a text editor or word processor.
Reporting on Previous Guard-Tours Guard Tour Reports If Printing a Guard Tour Report Guard tour reports allo w view ing or print ing a listing of events pertaining to previous guard tours for a specific account. A date/time r ange can be specif ied, and the r eport can als o be limited to sp ecific items s uch as guard tour alarms, or the guard arriving early or late. To print a report without viewing it first : Select the type of report and other criteria as usual, and select Printer as the destination.
Reports ÖGuard Tour Event Period - From and To (date and time): The beginning and end date from the event log to be checked for guard-tour events. Tip: You can change the dates manually, or click the arrow to access a pop-up calendar. To set the times, click within the 'hours' or 'minutes', and use the up/down arrow keys. Event Type - The various guard tour events to be included in the report (the guard arriving late, etc.). Select the ones that you want included).
Reporting on User Access Authorities (by Area, Door, or Floor) User Access Reports User-access reports provide a list of the persons with authority to access a specific area, door, or floor on spec ific weekdays and times. You can also list: • Cards that have expired; • Cards that w ill ex pire in the future (selectable date-range); • Cards that have not been used since a specific date; • Cards identified as being 'Lost'.
Lost Cards: This lists cards that have been identified as 'lost'. User names and IDs will be included in the report for cards set as 'Lost' through the "Users" screen. Related: Users, ÖLost Cards Cards that have been Lost Reports ÖUser Access Time Range - Select the time of day to be examined for cardholder access (i.e., the starting time and end time). Tip: To set the times, click within the 'hours' or 'minutes', and use the up/down arrow keys.
Reporting on Users, System/Device Settings, etc. Customizable Reports The VEREX Director soft ware allo ws vie wing or printing a listing of programmed information in your syste m. This inc ludes settings f or the system, areas, devices, panel users, etc. Related Topic: You can also link to the database and set up custom queries of nearly any scope and content.
- Type (Panel Config. Reports only): The desired topic to be covered by the report (areas, doors, etc.). Reports ÖUsers; Reports ÖPanel Configuration Note: Reports pertaining to "Areas" and physical devices (modules, doors, etc.) are available only for operators with the applicable 'Configuration' permissions. - (Columns): Data fields/settings to be included in the report. Tip: The "Group" column in panel config. reports pertains to the "Panel Group" (e.g., location) for the specific panel.
Reporting on Operator Audits or Panel Communications Logs Audit Reports Audit reporting allows vie wing or printing a listing of changes made by operators, or records of panel communic ations sessions. A date/time range can be specified, and the report can also be limited to desired criteria. TechTip: Reports pertaining to past events are based on the present event list, plus any archived data that has been re-imported using the archive feature. See: "Exporting or Importing Activity or Audit Logs".
- Account: Select a specific account, or "All" accounts. - Action: This changes depending on the type of report: Reports ÖAudit Report For an Operator audit report: The type of action that was performed (add, delete, etc.). "All" is recommended here, unless you're looking for something more specific. For a Communications Log Report: The type of communications session (normal/sync , get from panel, or send to panel).
viewing and/or printing. For details on viewing and printing displayed reports, refer to "Working with the Report Viewer". - [Run]: This runs the report based on your selected criteria. Additional screens will appear depending on your selections (such as the printer selection form, report viewer, etc.). Reporting on Panel Diagnostics (≥V4.4) Panel Diagnostic Reports This type of report allow s v iewing and printing diagnostics lo gs generated by the 'Remote Diagnostics' feature under Control & Status.
Reports ÖPanel Diagnostic (Top of the Form) - Panel: Select the panel you are interested in here. - Diagnostic Reports: The middle of the screen shows a list of diagnostics logs/reports that you can select from. Tip: These logs are generated by the 'Remote Diagnostics' feature under Control & Status.
Working with the Report Viewer The Report Viewer When a report is set to be viewed, it appears with a toolbar allowing: When Viewing a Report • Viewing different pages of the report; • Setting the portion of each page that will be visible at one time (zooming in or out); • Selecting a printer, and/or setting the pages to be printed; • Printing the report.
Monitoring System Activity Alarm and Activity Monitoring The System Monitoring Window Alarm and Activity Monitoring through the VEREX Director System The monitoring w indow sho ws the alarms and activity messa ges for the a ccount select ed in the tree (double-click an account to select).
Split Screen Mode (Show Alarm Window) Connecting to the Associated Panel(s), An Overview: For operators set to "Sho w Alarm Win dow", unacknowledged alarms w ill appear in a separate window at the top. For the latest up-to-date messages, you must be connected w ith th e as sociated pan el(s). (Otherwise, y ou w ill see only messages that were received previously).
window 'undocked' and hidden behind the main desktop, open the View menu, select Desktop Settings, and then Default. To adjust the size of the monitoring window, position the mouse cursor at the top of the w indow, watching for the cursor to change shape. Then, click-and-drag the top of th e windo w to the desired new position. To max imize the size of the monitoring window, double -click its tit le-bar twice. To restore the VEREX Director desktop at any time, simply click Reset on the toolbar.
- [Filter]: Allows resorting the event / monitoring window, limiting the list to show specific types of messages only, and/or only messages that have not been 'resolved' (see last 2 items below, plus "Limiting the Window to Show Only Specific Messages".); - (Activity Messages): Each message shows: • • • • • A coloured bar for the message priority; The date and time the event occurred; The type of event/message; Details on the specific event.
- Sort Order By: This allows listing messages in order by date/time only, or showing 'unresolved' (and higher priority) events first. - Filter on Resolution: This lets you have the list include events depending on whether or not they have been 'resolved' (i.e., dealt-with). When you Click [Filter] All: This shows all events--including ones not associated with the comment/resolution feature (i.e., not set as 'resolvable').
Acknowledging Alarms (Comment / Resolve) (Click the Coloured Box for an Alarm Message) Alarm Notes / Comments While respon ding to alarms, you can enter a note for each alarm describing what caused it, w hat was done to correct the problem, etc. You can also set t he alarm as 'resolved' ( 9 ), or 'Keep Unresolved' ( ? ). Tips: Whether 'Resolved' or not, alarms will be considered to be 'Acknowledged'--unless you click [Cancel].
When Messages Cannot be Transmitted to the VEREX Director Software If the VEREX Director softw are is not connected with the specific panel, messa ges are not transmitted, and each individual p anel will retain up to 65,536 of the latest ev ents that occurred. Exception: Remote (dial-up) panels with their own dedicated external modem (i.e. one panel per modem) can be set to automatically 'dial-in' and transmit messages to the Director software.
Working with Video Events (≥V4.5) About Video Events) Video events are specific e vents pertaining to input points and doors that have been associated with recordings from one or t wo specific cam era(s). The se appear with a camera symbol on the left in the event monitoring window. DVR Types: Supported video servers include: NetVision (V2.1 or V2.2 and newer) Yes (via "Visual Director") March R4 & R5 Optional via licensing (beginning with V4.7).
- Vertical Slider bar on the right: This indicates your relative position within the recorded video during playback. For recordings associated with a video event, a dark band will show when the triggering event occurred within the recording. (Click the Camera Symbol for a Video-Event Alarm Message) Tip: This is used as the default starting location for playback. - (Play Previous Clip): Plays the video recording saved immediately prior to the present one (at the NetVision PC).
Visually Verifying Users (Photo-Verification) Photo-Verification Introduction Each operator can select d oor(s) to have the stored photo for entrants displayed each time someone gain s access (or is denied entr y) at any of the selected door(s). The last 1, 4 , or 9 entrant's photos can be displayed. The photo ca n then be us ed to verify each entrant's identity. This can be done locally-such as by an attendant in a reception area, or remotely through a camera on a map.
View (menu) ÖPhoto Verification ÖShow (or when a person enters at the specific door) Using This Feature The photo w indow opens automatically w henever a person gains access at the specific door. Multi-Account Systems: This works only while the specific account is selected. (Click [Account Folders] in the 'tree', and doubleclick the specific account.) You can also open the photo w indow manually by clicking [Show Photo] at the bottom of the monitoring window.
Setting up This Feature View (menu) ÖPhoto Verification ÖCustomize Each operato r can set the photoverification f eature to suit their preferences. Authorities: This feature is available to all operators. Steps: 1) Multi-Account Systems: Ensure you are 'in' the desired account. (Click [Account Folders] in the 'tree', and double-click the specific account.) 2) From the View menu, select ÖPhoto Verification ÖCustomize.
Guard-Tours: Monitoring Connecting to the Associated Panel(s), An Overview: 1) See if you're already connected by checking the status bar at the bottom of the monitoring window. Introduction to Guard Tours Guard Tours A guard-tour can be thought of as either: • A path that must be completed by a guard in a certain amount of time—including stations (checkpoints) along the way, or; • The process of the guard making his/her way through the assigned route.
Activating and Monitoring Guard Tours (that have already been set up) Activating a Guard Tour (Adding it to the Guard Tour Monitor) Initiate a connection with the asso ciated panel(s) as described previously / above. Then, select Guard Tour Monitor from the MyTools bar, or click your site/account button in the tree, 'open' Control & S tatus (click the "+"), and select Guard Tour Monitor. Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click the desired account.
Control & Status ÖGuard Tour Monitor - Monitor Tour (bottom of form): This is where you select an active guard tour to view its progress/status. This area shows the name of the guard tour (as defined under "Guard Tour"); - General: This area shows the 'tour' being monitored, plus the name of the guard (user), and the defined action to occur if the guard is late or absent at any of the stations (checkpoints).
Guard Tours: Initial Set Up Overview Viewing or Changing Settings for a Guard Tour To set up a guard-tour: 1) Ensure the applicable readers and other guard-tour stations (checkpoints) have been defined in the system. Guard tour inputs require a "Custom Point Type" with the "Preprocess" set as "Guard Tour" (and the "Level" set as "24 hours").
Guard Tours - Guard Tour (bottom of form): This is where you select a guard tour to view or edit (or "New Tour" to add a new one). This area shows a reference number assigned by the system, and the name of the guard tour, once defined; - Name: A suitable name / description for the guard-tour. Tip: Be sure to change this from the default setting of "New Tour".
Guard Tours Ö[Select Station] (or [Edit] ) - Doors and Input Points (top of the form): This is where you select the specific door or inputpoint pertaining to the guard-tour station being added or changed; Area Selections: See "Automatic Area Disarming / Rearming", to follow / below. To be available here, the specific areas and devices must already be defined in the system.
Checking Status and Controlling Items 21-0381E v4.7.
Maps and Video (Visual Monitoring & Status/Control) Status and Control Using Visual Director Welcome to Visual Director (Map/Camera Views) Connecting to the Associated Panel(s), An Overview: Beginning with V4.0, VEREX Director includes a customizable visual interface for vie wing live cameras, monitoring alarms, and controlling items. We call this "Visual Director". Tip: If you will only be viewing or controlling cameras, you do not need to initiate a panel connection (i.e., you can skip these steps).
Accessing This Feature (Visual Director) See if you're already connected with the panel(s) by checking th e status bar at the bot tom of the monitoring window. Multi-Account Sy stems: First select [Account Fol ders] in the 'tree', and double-click the desired account. The 'Views' Toolbar The "Views" toolbar provides access to all map/camera views that are presently set up. To show or hide the view-name text in the toolbar: Right-click within the title-bar, and select "Show Button Captions".
Zooming in or out on a m ap: Click the desired map, then use one of these methods: • Use your mouse scroll wheel, or; • Use the (+) / ( - ) (magnifying glass) buttons at the bottom, or; • Use the 'slider bar' on the right edge of the screen, or; • Right-click a blank portion of the map. Then, select Zoom, and your desired action. To move around (scroll) w ithin a map , you have 3 choic es. (1 st click the desired map.
- Item (bottom of the form): This allows you to find a specific item on a complex map; Control & Status ÖPanel Control & Status ÖVisual Director Tip: Making selections here is well-suited for complex maps. For simpler maps, you'll likely prefer to scan the map visually. For status & control details, see a following section / below. - Filter: This allows temporarily limiting a selected map to show specific types of devices only (click the small downarrow to see the available choices).
Viewing the Status of an Area or Device Area and Device Status (Mouse hovered over an item) Open the a pplicable "View", and (locate) and select the desir ed device (Details: Previous/above). Then, 'hover' your mouse c ursor on top of the ite m, and watch for a popup status screen. Jumping to the Control & Status Form: Right-click the area or device and select "Switch to Control & Status Screen for this Item" from the pop-up menu. Various status aspects will be shown for the specific area or device.
Controlling an Area or Device Open the applicable "View", and (locate) and (Details: select the desired device Previous/above). Then, right-click the device and select your desired action from the pop-up menu. Jumping to the Control & Status Form: Right-click the area or device and select "Switch to Control & Status Screen for this Item" from the pop-up menu. Dealing with Alarms When an alar m occurs, alw ays verify what caused it.
___________________________________________ ___________________________________________ (After right-clicking the item) ------------------------------------------------------------------------ Resolve (when alarms present): Sets the Also See: "Common Commands", previous/above.
___________________________________________ Input-Point Commands (After right-clicking a Sensor) Also See: "Common Commands", previous/above. ------------------------------------------------------------------------- - Bypass / Remove Bypass: "Bypass" allows arming an area with a tripped or faulty input point (sensor). "Remove Bypass" allows monitoring the input point again (for a sensor that is "OK").
Camera Status/Control and Adjustments Introduction A number of camera controls are provided, allowing you to: • Aim or z oom PTZ cam eras; • Check conn ection status; • Adjust image quality, etc. These features are pro vided through the video toolbar in each ca meraimage, with additional camera s ettings available under: Tools, ÖOptions. The Video Toolbar When working in a 'v iew' that contain s a camera-image, a small button in the bottomleft corner will provide acc ess to the v ideo toolbar.
Controlling a Pan/Tilt/Zoom Camera Ö ÖThen hover over the Camera-Image You can ea sily aim or z oom any camera that supports Pan-Tilt-Zoom operation. Initial Set Up: PTZ cameras must be identified and properly set up. Details: Step 1b: Define Cameras (under "Initial Set Up of: Views, Maps, Cameras", to follow). User Permissions: Only one person can control a specific PTZ camera (COM port) at a time.
Checking Camera/PTZ Connection Status Ö Camera and PTZ connection status can be viewed at any time. Steps: 1) Open the 'View' that contains the desired camera-image. MyTools Bar: Visual Director (+User login if prompted). Tree: Control & Status, ÖPanel Control & Status (+User login if prompted), ÖVisual Director. Then, select from the 'Views' toolbar (top-right). 2) Open the video toolbar by clicking the button in the bottom-left corner of the camera-image. Then, click the 3rd button ("View Messages").
Setting the Maximum CameraImage Size Ö Camera-images auto-size relative to the window they are displayed in. Exception: T o avoid jagge d looking images, you can set the maximum displayed image-size for each camera. Steps: 1) 2) 3) Open the 'View' that contains the desired camera-image. - This screen allows setting the maximum displayed image-size for the camera being viewed. - X: This closes the image-size control, and returns you to the camera-image.
Adjusting Camera Quality for your Connection/Bandwidth Tools (menu) ÖOptions Ö(Visual Director ) Various c amera-Image quality settings are provided to allow for slower conn ection spee ds and reduced-bandwidth applications. Notes: These selections affect all cameras for the selected account. Features pertaining to maps and cameras are not supported with single-panel licensing.
# 21-0381E v4.7.
Initial Set Up of: Views, Maps, Cameras Introduction to Map/Camera Set Up Requirements for Camera Viewing "Views" and "Maps" must be set up before visual monitoring and/or status & control tasks can be performed. Camera vie wing (and PTZ cont rol) is supported through Netvision capture stations. Notice: It is extremely useful to familiarize yourself with the operation of this feature, and plan how you want your views and maps set up before you begin.
Step 1a: Define Source Maps Map image files need to be identified to the syste m before they can be displayed. Topic Locator: MyTools Bar: Customize Views, (login with a user name & ID if needed), select the Maps . In the Tree: Click your site/account button in the tree, open Control & Status, and Panel Control & Status (click the "+"), and login with your user ID and PIN if prompted for this. Then, select: "Visual Director" (click the "+"), ÖCustomize Views, ÖMaps .
Step 1b: Define Cameras Cameras need to be ident ified before the y can be displayed by the Director software. Topic Locator: MyTools Bar: Customize Views, (login with a user name & ID if needed), select Cameras . In the Tree: Click your site/account button in the tree, open Control & Status, and Panel Control & Status (click the "+"), and login with your user ID and PIN if prompted for this. Then, select: "Visual Director" (click the "+"), ÖCustomize Views, ÖCameras .
- Name: Enter a suitable name for the camera. - Server Name or IP: This is the IP address (or PC name) of the specific Netvision capture station; Visual Director ÖCustomize Views ÖCameras Ö[Add] (or right-click a camera in the list and select "Edit Camera") Tip: This can be an IP address, or a name (FQDN). Contact your IT rep. for assistance if needed. Note: To view cameras, a connection must be available. If unsure, go to a command prompt and try 'pinging' the IP address.
Step 1c: Define Camera-Views (this is required only for event-triggered camera-views) As an altern ative to fix ed cameras appearing in different locations onscreen, camera-views can be thought of as 'lo cators' that allo w you to se t where spec ific types of eventtriggered camera images will appear (separately for each 'vie w'). Each camera-view sho ws the las t-triggered camera associated with it. Exception: Camera-views close when you select a different 'view', or move to a different screen/topic.
Visual Director ÖCustomize Views Step 2: Set up Views "Views" are definable layouts for maps and ca mera images. These must be set up to allo w viewing maps and/or cameras. Topic Locator: MyTools Bar: Customize Views, and (login with a user name & ID if needed). In the Tree: Click your site/account button in the tree, open Control & Status, and Panel Control & Status (click the "+"), and login with your user ID and PIN if prompted for this. Then, select: "Visual Director" (click the "+"), ÖCustomize Views.
Step 3a: Place Items onto Maps (Doors, Sensors, etc.) Visual Director ÖCustomize Maps Customizing maps pertains to placing objects on specific maps t o enable visual monitor ing, and st atus/control features. Attention: Items added to a specific map here will appear on that map in every 'view' that contains it. (To avoid this, you can copy a map and save it as a new one, or create new map(s) using the same image file. For details, see step 1a.
Step 3b: Set Up Event-Triggered Camera-Views Doors and sensors on maps can be associated with a 'camer a-view' to trigger a camera when selected events occur at t he device (access denied, sensor tripped, etc.). Visual Director ÖCustomize Maps Ö(right-click an item) ÖAdvanced Camera Settings Notes: This feature pertains to individual 'views' (i.e., the map and 'camera-views' must be on the same 'View', and the camera images will be visible only when that 'view' is displayed.
Checking Status & Controlling Items Introduction to Status & Control The Status and Control Feature VEREX Director can monitor the status of most system, area, and device a spects, and al lows controlling the system on an area-by-area basis, or for individual doors or input points. Also See (≥ V4.0): + Visual Status and Control (Maps and Cameras) + To Connect: "New Installation? Try the Wizard The status for individual ite ms at specific site can be checked manually, as desired.
Accessing the Control and Status Topics for a Panel See if you'r e already connected with the panel(s) by checking the status bar at the bottom of the monitoring window. Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click the desired account. If not presently connected, initiate a connection as described previously/above.
Using the Status Toolbar The Status Toolbar The status toolbar allows monitoring for various items (sirens, fire alarms, other alarms, and trouble c onditions), an d provides a quick way to view the details for each item. Multi-Account Systems: You can set the account to be monitored by the status toolbar (when each operator is logged in) by clicking [Monitor] on the far-right end of the toolbar. This can also be set in the screen for each operator. For details, refer to the section on "Operators".
Monitor (from the Status Toolbar) Selecting the Account to be Monitored by the Status Toolbar For systems with multiple accounts, you can set the account to be monit ored by the st atus toolbar (for each operator who is logged in): Click Monitor on the far-right end of the toolbar (or op en the View menu, and select Change Mon itor Account ). Then, select your desired account, and click OK. When finish ed, save y our changes by opening the View menu, selecting Desktop Settings, and then Save.
Miscellaneous Status Tasks Panel Date and Time VEREX Director lets you c heck the d ate and time stored at a system panel, compare it w ith that at the host compute r, and adjust the panel's date / time to match the computer, if necessary. Initiate a Connection, and Access this Topic See if you'r e already connected with the panel(s) by checking the status bar at the bottom of the monitoring window. Checking or Changing the Date / Time To 'read' the date and ti me from the panel, click [Get Panel Tim e].
-Panel (bottom of the form): This is where you select a desired panel (for systems with more than one). Control & Status ÖPanel Control & Status ÖSystem (Date/Time Portion) Alternative: You can also set the 'tree' to list status topics on a panel-by-panel basis. For details, refer to "Other Desktop Choices". - Panel Time Zone: This shows the 'time zone' for the specific panel. If different from the PC/server time zone, any clock updates will be adjusted accordingly.
Resetting Users' Antipassback Status Antipassback (APB): A feature that blocks individual cards from being used to: + Re-enter the same area, or; + Re-enter the facility from 'outside', and/or; + (Optional): Enter other areas; …Unless they are recorded as exiting first--i.e., each person must use their card/token at every reader they encounter (that is set to "Detect Antipassback"). Tip: This helps to protect against unauthorized card usage.
-Panel (bottom of the form): This is where you select a desired panel (for systems with more than one). Control & Status ÖPanel Control & Status ÖSystem (Antipassback) Alternative: You can also set the 'tree' to list status topics on a panel-by-panel basis. For details, refer to "Other Desktop Choices". Anti-Passback - [Anti-Passback Reset]: This opens a small screen that allows resetting the antipassback status for a single user, or all users for doors associated with selected panel(s).
Clearing a "Bad Card/PIN Global Lockout" Global User Lockouts The 'Bad Card/PIN' trackin g feature helps to prevent unauthorized persons 'hacking ' t heir way into a co ntrolled area. All users ca n be locked out automatically if a lot of invalid cards and/or PINs are detected during a set time. Related: • Account Information ÖBad Card/PIN ; • Configuration ÖAreas ÖAccess Ö"Bad Card Action" The [Clear User Lockout] button allo ws clearing the lockout, so all authorized persons can enter as usual.
- Panel (bottom of the form): This is where you select a desired panel (for systems with more than one). Control & Status ÖPanel Control & Status ÖSystem Ö[Clear User Lockout] Alternative: You can also set the 'tree' to list status topics on a panelby-panel basis. For details, refer to "Other Desktop Choices". User Status - [Clear User Lockout]: This allows resetting a "Global User Lockout" triggered by the 'Bad Card/PIN' tacking feature.
Checking System Status (Remote Diagnostics) Remote Diagnostics This feature a llows you to check the status of a n umber of hardw are and communications aspects of a panel. Control & Status ÖPanel Control & Status ÖSystem ("Get System Status" portion) Attention: This feature is supported for xL panels only (narrow rectangular mainboard). Tip: You can also run reports based on previous status/diagnostic sessions.
- On This Screen: This shows various physical status aspects for the specific panel. - [Print]: This allows printing the onscreen diagnostic data. Control & Status ÖPanel Control & Status ÖSystem Ö[Get System Status] Tip: A print-setup screen will appear— allowing you to select a printer, and set up the print-job as desired. - [OK]: This saves the on-screen data (internally), and closes the Remote Diagnostics screen. Tip: You can also run reports based on previous status/diagnostic sessions.
Checking the Status of Panels (Equipment) Panel Status (Equipment) Conditions Monitored for Each Panel Various con ditions (such as lo w ba ttery, tampering, etc.) can be monitored for each panel. This helps to main tain the integrity of each system panel. Also See: Control & Status, ÖPanel Control & Status, ÖSystem, ÖPower Checking Power Levels Items to be Monitored: To set the conditions to be monitored for a panel, refer to "Equipment Settings (Pseudo / Internal Inputs)".
Control & Status ÖPanel Control & Status ÖSystem ÖEquipment -Panel (bottom of the form): This is where you select a desired panel (for systems with more than one). Alternative: You can also set the 'tree' to list status topics on a panel-by-panel basis. For details, refer to "Other Desktop Choices". - (top of screen): Status of various items pertaining to a specific account or site. - Fuse: Whether any of the fuses on this system panel has failed.
Checking Power Levels (≥V4.4) System Power Status Working with This Screen The pow er status screen a llows you t o c heck the status of v arious items p ertaining to mains input voltage, battery life remaining, etc. When the sta tus screen appears, use scroll bar at the bottom to view all items listed. Note: Some features are supported only by xL panels. Unsupported items will be shown as zero (0).
-Panel (bottom of the form): This is where you select a desired panel (for systems with more than one). Control & Status ÖPanel Control & Status ÖSystem ÖPower Tip: "Control & Status" (and configuration) topics can be set to display either as a single list, or on a panel-by-panel basis. (To change the view: Right-click "Control & Status", and select or deselect Logical Tree View). For more information, refer to "Other Desktop Choices".
Checking the Status of Modules Module Status The module status screen s hows the stat us of various items pertaining to each s ystem module (keypad, door controller, etc.). Working with This Screen Use the Grid / Form toolbar-button to s elect your preferred view-mode. Also See (Related Topics): + Checking the Status of Panels (Equipment) + Checking Power Levels Forms view: Details for one module at a time; Grid View: All modules in a list.
Control & Status ÖPanel Control & Status ÖSystem ÖEquipment ÖModules - Module (bottom of the form): This is where you select a module to view its status. This area shows a reference number assigned by the system, plus the name/description of the module as defined under 'Configuration'. - Module Information: Information pertaining to the selected module (version number, maximum and present baud rate, etc.). - Module Status: Various status topics for the selected module.
Checking Status or Controlling a Suite Security System Status of an Apartment/Suite or Facility The 'Suite Se curity' status screen sho ws the status of var ious items p ertaining to each apartment or facility asso ciated with a s uitesecurity keyp ad, and allo ws silencing a suite keypad alar m, or changing a suite/f acility arming level (≥V4.31). Note: Since each keypad typically pertains to a separate, privately-owned dwelling, any arming changes should typically be coordinated with the occupant.
- Panic Keys: This area lists the suite security keypad's panic keys, and shows the status of each one (i.e., whether or not any panic keys have been pressed). Control & Status ÖPanel Control & Status ÖSuite Security Note: The number of panic keys supported depends on the type of suit security keypad installed. For example, 2-zone keypads support panic key #1 only (triggered by pressing # and ∗ ). - Output Points: This area lists the suite security keypad's outputs, and shows the status of each one (i.e.
Checking Status or Controlling Items by Area "Area Users" Screen: A second screen is available as Control & Status - Area Users in the MyTools bar, or Area Users under "Areas " in the 'tree'. This pertains to the presence of user activity, the number of users in an area (user count), and resetting APB tracking for an area. Related Topic: Area Users (to follow).
Extending / Suspending an Area Schedule Controlling a Door in a Specific Area You can su spend an area's schedule, or set/delay the closing t ime (Worklate) when necessary. To suspend or resume the schedule, select the de sired Area, a nd clic k [Suspend] or [Resume] a s applicable. To adjust the closing time, click [Worklate], set the closing time as desired, and click OK. Tip: To adjust the time in 30 min. increments, use '<' or '>' respectively. For 1 hour adjustments, use '<<' or '>>'.
Control & Status ÖPanel Control & Status ÖAreas - Area (bottom of form): This is where you select an area to view its status or control items. This shows a reference number assigned by the system, plus the name/description of the area as defined under 'Configuration'. - [Off], [Stay], and [On]: These buttons indicate the present arminglevel of the area, and allow arming/disarming an area as desired (if you have this authority).
Area Users (Activity, User Count, and APB-Reset) Control & Status - Area Users The "Area Users" screen show allows: s/ Control & Status ÖPanel Control & Status ÖAreas ÖArea Users • Whether or not activity has occurred in the area. (This is based on users entering or leaving the area, and/or a custom 'Activity Monitor' input point being tripped.) • The number of users presently in the area; • Whether or not the area is full (i.e., contains the 'allowed' number of persons/vehicles).
Resetting the User-Count for an Area For areas set to 'count' the number of users that are pres ent, you may need to res et the 'user-count' on a periodic basis (e.g., to correct for things such as users entering and/or exiting when someone else opens the door). Control & Status ÖPanel Control & Status ÖAreas ÖArea Users Ö[ Reset User Count ] Related Topic: "Configuration ÖAreas ÖCounting .
Resetting the Antipassback Status for Users in a Specific Area From time-to-t ime, persons may be unable t o enter an area due to an anti passback violation (such as if th ey entered or e xited when th e system unlocked a door for someone else). This can b e corrected by resettin g th e antipassback status for a specific area. • Ensure you are connected with the specific panel(s) as described previously.
Checking User In/Out Status User In/Out Status Working with This Screen Beginning with v4.2, VEREX Director can show the In/ Out status fo r all users in an account. Refer to the selection-descriptions for this screen w hile vie wing the available st atus information. Tip: To sort the list by name, area, or time, click the desired column name.
Control & Status ÖUser In/Out Status In/Out Status Tracking: This feature requires "User In/Out Status Tracking" to be enabled. Related Setting: YourAccount, ÖAccount Information, ÖSetup (tab), Ö"Enable User In/Out Status for this Account" Notes: This feature operates in 'real-time', updating each time a person uses their card to gain entry through a door or gate. The screen may take a little while to activate/update.
Checking Status or Controlling Individual Doors Door Status and Control Viewing the Status of Specific Doors The door status screen sh ows the statu s of doors in the system, and allo ws controlling various parameters for each door (unlock a door, change operating characteristics, etc.) Use the Grid / Form toolbar-button to s elect your preferred view-mode. Elevator Readers: Door control does not apply to readers in elevator (lift) cabs.
Control & Status ÖPanel Control & Status ÖDoors - Door (bottom of form): This is where you select a door to view its status or issue commands. This shows a reference number assigned by the system, plus the name/description of the door as defined under 'Configuration'. If some Door numbers are missing: Elevator and door numbering is shared (1 32), but the elevators will not be listed here.
Checking Status or Controlling Elevators Elevator (Lift) Status and Control The elevator status screen shows the stat us of elevators in t he system, a nd allo ws cha nging the operatin g characteristics for e levator readers. Selections are also provided to apply or remove access-control for all floo rs or individual floo rs--as accessed from a specific elevator (lift) cab.
• To apply or remove access-control for all floors from this elevator cab, refer to the "Elevator Command" selections. Control & Status ÖPanel Control & Status ÖElevators • To change the reader access requirements or operating characteristics, refer to the "Reader 1 in Area X" selections. • To apply or remove access-control (secure or desecure) for an individual floor--as accessed from a specific cab, refer to the "Elevator Floor Status" selections.
Checking Status or Controlling Floors Floor Status and Control The floor stat us screen sh ows the statu s of access-controlled floors in the system, and allows applying or removing access-control for specific floor( s)--as accessed from all elevator (lift) cabs in the system. Permissions/Authorities: This feature can be used by operators with "Control and Status" permission, when logged into 'Control & Status' as a user who has "door command" authority, and the ability to access the specific floors.
Then, refer to the item-d escriptions Control & Status ÖPanel Control & Status ÖFloors for this screen w hile selec ting your desired command: • To apply or remove access-control for all floors as accessed from all elevator (lift) cabs, refer to the "Floor Command for All Floors and All Elevators" selections. • To apply or remove access-control for (i.e., secure or desecure) an individual floor--as accessed from all elevator (lift) cabs, refer to the "Floor and Elevator Status" selections.
Checking Status or Bypassing Input Points (Sensors) Status of Monitored Sensors (Input Points) The 'point' status screen shows the status of monitored sensors, and lets you byp ass a faulty sensor to allow arming an area. Permissions/Authorities: This feature can be used by operators with "Control and Status" permission, when they log into 'Control & Status' as a user with the authority to bypass input points. Also See (≥ V4.
Control & Status ÖPanel Control & Status ÖPoints - Point (bottom of form): This is where you select an input-point to 'bypass', or view its status. This shows a reference number assigned by the system, plus the name/description of the input-point as defined under 'Configuration'. - Point Status: The present status of this sensor (input-point). - [Bypass] or [Remove Bypass]: Allows bypassing this input-point (to allow its area to be armed), or removing the bypass (to allow this sensor to be monitored).
Checking Status or Controlling Outputs (Electronically switched Devices) The 'Outputs' Control & Status Screen Viewing the Status of a Specific Output Outputs allow turning a self-powered electronic device on or off. The outp uts control & status screen allow s vie wing the status of programmable outputs, and lets you co ntrol them manually when necessary. Use the Grid / Form toolbar-button to s elect your preferred view-mode.
control the output is under (if any); - [Manual Control]: Allows manually controlling the output. Control & Status ÖPanel Control & Status ÖOutputs Details to follow / below. - Timer: This shows the remaining duration for a timed output function that is presently in effect; - Equation: This area shows details on the programmed function / equation for the output.
Panel Communications and Updates Beginning with V4.0 VEREX Director, you can use the Communications Wizard to set up and initiate communications with a panel. For more information, refer to "New Installation? Try the Wizard!" The initial topics in this section provide general information on panel communications. For an overview of the steps required to connect with a panel, refer to the installation topic "Panel Connection Overview".
The Panel-to-PC Link The Communications Software Each panel connects through an I P connection, a physical cable, or via dia l up access using standard modems. Any workstation associated w ith your VEREX Director system can be used for panel communications. This requires: • A proper physical connection (cable or modems); • Settings as required for MS Windows and this software; • The VEREX Director communications component being installed (and running) on each applicable PC.
Activating Communications and Transferring Panel Settings Panel Communications Sessions The Communications Pend ing/Online scr een shows details on panel communications sessions (pa nel updates) that are either presently active, or scheduled for some time in the future. For communications / update sessions that have completed successfully, plus any attempts that may have failed, see "Viewing the Status of Previous Communications Sessions", to follow.
If status listed as "Pending" for a long time: • Try powering down and restarting the PC (and/or modem), and recheck your connection status. • Check to ensure that the 'Communication Pool' being used for the connection is properly set up. For details, refer to "Communication Pools for System Panels". Update Requests Initiated from a Panel Update requ ests can b e initiated fro m a remote/dial-up panel ( ≥ V2.0). This can be for a new panel that has not been programmed (known as being in 'cold boot' state).
Communications ÖPending/Online -Transaction Time (bottom of the form): This area allows selecting a communications session that is either presently in effect, or scheduled to occur sometime in the future. Tip: Completed sessions (and failed attempts) can be viewed under "Completed" in the tree (see "Viewing the Status of Previous Communications Sessions", to follow.).
Panel, or Reset APB Status for Users". - Get from Panel: Settings at the panel(s) will be updated into the software. (This is useful when adding VEREX Director to a system that was programmed by other means, or in the event of the VEREX Director (software) database being accidentally cleared —with no 'backup' copy available.) Communications ÖPending/Online Ö [ Edit ] (Communications Session Details) For a multi-panel account, settings that are account-wide (e.g., Users, schedules, etc.
Viewing the Status of Previous Communications Sessions Tip: The most common reason for a failed communications session is a faulty physical connection, or incorrect communications settings. For details on initially setting up a panel connection, refer to "New Installation? Try the Wizard!", or "Panel Connection Overview". Completed Communications Sessions The "Communications Completed" s creen shows details on previous (and/or failed) panel communications sessions (panel upd ates).
Communications ÖCompleted - Comms Log (bottom of the form): This is a relative number for each update session, plus the date and time that each one occurred. Note: Session #1 is the most recent, while the highest numbered session is the oldest. - Log Date/Time: The date and time when the session finished. - Transaction Issue Date/Time: The date and time when the communication session was set up. - Account: The account/site associated with the panel(s) being updated.
Correcting Communication/Update Errors Tip: The most common reason for a failed communications session is a faulty physical connection, or incorrect communications settings. To set up an initial panel connection, refer to "New Installation? Try the Wizard!", or "Panel Connection Overview". Panel Version Mismatch: If you get an error due to a "Panel Version Mismatch", ensure your panel version is set correctly under: AccountName ÖAccount Information Ö(Standard tab) Ö"Panel Version".
If you are Prompted to Fix a Data Conflict Same Unique Value Assigned to two Different Users If a non-critic al data conflict occurs during a 'n ormal' communications session, you'll be asked to c orrect the error the first time you select that topic (such as "Users"). I n general, you'll be asked to: • Choose between using a setting from VEREX Director, or a conflicting one at the panel, or; • Edit a value right-away to correct a conflict.
Checking Account Status (≥V4.4) Related: Flash Firmware (>>) YourAccount ÖAccount Status ÖStatus Account Status The account status screen shows some status aspects for all panels in your selected account. T he listed status ele ments pertain to communications sessions , panel firmware upd ates, and co nfiguration errors. This is useful after a pane l update session, and also to help troubleshoot problems with regular communications sessions.
Panel Firmware Files, and Updating Panel Firmware (≥V4.4) Activating Panel Firmware Files [Management] ÖPanel Firmware Files Panel Firmware Files This screen allows y ou to 'activate ' firmware upd ate files (.FMW)—that is—to make them available to the VEREX Director software. Tip: Firmware update files (.FMW) can be obtained from your support representative or website. Be sure to keep your source files in a folder that is outside of the Director installation as backups.
Updating Panel Firmware Flash Firmware This screen allows you t o update panel firmw are from any VEREX Director workstation. YourAccount ÖAccount Status ÖFlash Firmware Note: In general, a panel firmware update does not affect configuration data stored at the panel. Before You Begin • You and the workstation must have permission for this feature; • The software must be set/able to communicate with the panel; • "...Director Communications.exe" must be running—but with no connection to the panel yet.
..., Ö[Start Download] On This Form - Panel: This shows the panel that is to be updated; - Current Version: This shows the firmware revision of the panel—as checked during the last communications session. - [Change File]: Allows selecting or changing the file to use for the panel firmware update. Tip: For files to be listed here, they must have been previously added to the Director software. Details previous/above.
# 128 VEREX Director V4.73 User's Guide 21-0381E v4.7.
Administration and Maintenance 21-0381E v4.7.
Operators (People Who Can Use This Software) Operators An operator is a person who has been given the authority to use the VEREX Dir ector software. Each operator is given a 'login' name and pa ssword that provide acce ss to specific items and features. The permission-set assigned to each operator determines what features they can use, and which items will be shown on the desktop. Also See: "Operator Permissions" (to follow).
Related Topic(s): Scheduled Event Filtering for Operators Management ÖOperator ÖOperator ------------------------- Show MyTools / Tree / Event Window: These set the desktop portions that will appear initially when this operator logs in. Each operator can change this (after logging in) by selecting the desired items on the main toolbar. The operator who is logged in can save any such desktop changes by opening the View menu, selecting Desktop Settings, and then Save.
Setting or Changing an Operator's Password Quickly Changing Your Password Open the File menu, an d select Change Password. Then, enter the new password, press Tab, enter the pass word a second time, and press Enter (or click OK). Changing the Password for any Operator Select Operator from your MyTools bar, or click [Managem ent] in th e 'tree', ope n the Operator branch, and select Operator. Then, use the Grid / Form toolbar-button to select your preferred view-mode.
- Password: The desired/new password for the operator. - Re-enter Password: Enter the same password again (this helps protect against typing errors). - [Ok]: Confirms the new password. - [Cancel]: Aborts the password-change (keeps the previous one). Be sure to select a memorable password, and/or have the operator change it again to something they will remember. 21-0381E v4.7.
Operator Settings (v4.6) Operator Login Message Screen [Management], ÖOperator, ÖOperator Settings, ÖLogin An image and/or tex t message can be set to appear each time any operator logs in. This can be set/changed when desired by other operator(s) with th e required permission. This provides an easy way for authorized operators to leave messages for operators arriving for the nex t shift or day.
Enhanced Operator Password Security [Management], ÖOperator, ÖOperator Settings, ÖSecurity Operator password security has been enhanced through allo wed characters, optional requirement to change the password pe riodically, and a configurable lockou t feature has been added. Also See (Not to be Confused With): “The Auto-Lockout Feature” in the “Welcome” section of the Director online help or User’s Guide. This screen allo ws config uring various items pertaining to password security.
Operator Permissions Muti-Account Systems: Operator permissions are associated with account folders--allowing different types of permissions to be assigned to groups of accounts. Accounts and account folders need to have been set up appropriately. For details, refer to "Working with Accounts and Folders" (near the beginning of the Configuration section). Client/Server Systems: Permissions can also be assigned for each specific client workstation.
Tip: You will be prompted to confirm the deletion. Management ÖOperator ÖOperator Permissions - Copy all Permissions: Copies into memory the permission settings for all account folders within a permissionset. - Paste all Permissions: Applies previously cut or copied permissions to all folders within a permission-set. - Add New all Permissions: Creates a new (blank) permission-set. (Same as clicking [+], or selecting "New Permissions" at the bottom of the form).
mouse to scroll within the form (to see all items), and make any changes as desired. (Your permission template name will change to 'Custom' when you start making changes.) To Give Permission to use the Wizards (Tools menu): Select "All Permissions" (and [Save] without making any changes). - Global Account Permissions: Management tasks such as editing users, schedules, holidays, etc., plus working with guard tours.
Related Topic(s): See the section on "Operators", previous. Management ÖOperator ÖScheduled Event Filter Pick-List (bottom of the form) - Scheduled Event Filter: This is where you select a "Scheduled Event Filter" to view or edit. This area shows the name of each filter/profile, once defined. Top of the Form - Name: Enter a suitable name/description for the scheduled filter profile here.
Schedules for User-Access and Area Automation Schedules Schedules ar e customizable time-w indows for an account that can: • Allow areas to 'open' (disarm), and 'close' (arm) automatically; • Set times when authorized entrants will be able to enter assigned areas; • Allow doors to unlock & relock, and/or change their operating criteria automatically. On defined holidays, schedules can be blocked, or customized to meet your specific needs. If custom times are desired, additional schedule(s) must be set up.
Working in the Forms View In forms vie w, the schedule is sho wn g raphically, for Sunday through Saturday. Add a new t ime-interval by right-clicking a sp ecific day, and selecting Create New Time Interval. Then, drag th e interval and/or its end-poin ts to the desired lo cation. Tip: Copying, pa sting, and deleting is also allo wed w hen you r ightclick a specific time-interval. Repeat this process until the desired times are set up for all days in the s chedule.
Schedules (Forms View) Pick-List (bottom of the form) - Schedule (bottom of form): This is where you select a schedule to view or edit. This area shows a reference number assigned by the system, and the name of the selected schedule, once defined; Top of the Form - Name: A suitable name/description for the schedule, or its intended use; Intervals - Days of the Week (with Associated TimeIntervals): The days of the week showing the time intervals for each day.
Schedules (Grid View) - Schedule: A reference number assigned by the system; - Name: A suitable name/description for the schedule, or its intended use; - Interval: A reference number for the unique time interval (1-6); - Start and Stop: The time that the specific time-interval begins or ends (the interval is 'active' between these times).
Holidays and Time-Change Dates Holidays (and/or time-change dates) Shared Across Multiple Accounts: Beginning with Director V4.20, groups of holidays can be set up once, and then applied to multiple accounts. For a shared holiday, changes made here will affect multiple accounts. To set up or change a 'shared holiday', refer to "Users and Holidays Shared Across Multiple Accounts".
Holiday/Daylight Savings Pick-List (bottom of the form) - Holiday/Daylight Savings (bottom of form): This is where you select a holiday to view or edit. This area shows a reference number assigned by the system, and the holiday name, once defined; Date On This Form - Name: A name or suitable description for the holiday or time-change date. (The description for holidays 1 & 2 are fixed as "Daylight Savings Time" and "Standard Time").
Authority Groups to Manage Large Numbers of Authorities (v4.6) YourAccount, ÖAuthorities, ÖAuthority Groups This allows setting up a ‘tree’ or ‘f older’ structure for managing authorities. This feature is esp ecially useful if you have a lot of Authorities, or can simply be ignored if you don’t. This feature uses forms view only (grid view does not apply).
YourAccount, ÖAuthorities and YourAccount, ÖUsers If you have an authority group tree/structure set up, i t will be avail able to the Authority screen (when assigning an Authorit y Group), and the U sers screen (when selectin g the “Ma ster Authority” on the Standard tab , or “Authority Plus” on the Validation tab). Simply click on the “+” or “-“ to the left of a desired Authority Gro up folder to view or hide each folder’s contents, and make your selection. 21-0381E v4.7.
Authorities for Users/Entrants (≥V4.4) Attention: Beginning with V4.4, area selection has been redesigned, and clicking an area in the tiny leftmost column causes settings to be copied to match the area(s) already selected. See "Selecting Areas" before you proceed. Users Shared Across Multiple Accounts: Beginning with Director V4.20, groups of users can be set up once, and then applied to multiple accounts.
deleted. (Go to the Users screen, select grid view, and check for the specific authority.) Related Topic: "Users (Entrants / Panel Users)". Working in Grid View: Here, grid view is for viewing purposes only. You can: • Use the scroll bar at the bottom to view additional items; • Click a column heading to sort on that column; • Click again to reverse the sort-order.
Pick-List (bottom of the Form) - Authority: This is where you select a userauthority to view or edit. This area shows a reference number assigned by the system, and the name of the selected authority, once defined; Top of the Form - Name: A suitable name or description for the authority (e.g.
associated user is granted entry. This helps to ensure that any faulty sensors are not forgotten; - Suspend Schedule: Indefinitely suspend schedule(s) for the applicable area(s). - Emergency Off (≥V4.4): The ability to disarm the selected areas after-hours (i.e., outside of the area's schedule) including holidays; Authorities (for users) Notes: To enter an area that is armed during their assigned times, users must also have the applicable 'Disarm' authority for the specific area (see Arming , to follow).
screen in blue). Related Topics: Under "AccountWide Panel Settings", look for "Setup ", then "Escort-Required Mode". Turnstile set for Antipassback: To allow the escort to badge again to gain entry, the reader must be set for 'turnstile' operation. Related Setting: Under "Reader 1 & 2 Settings for a Door", look for Special , then Turnstile. Escort/Dual-Custody for Readers: Escort mode is also supported for all cards at specific readers. "Visitor" cards are denied access at readers set for "Dual Custody".
Elevators (Lifts): This setting pertains to elevators as well (controlled floor access). Floor Map (systems with elevators and floors) - (3D list of floors): Systems with elevator controllers provide controlled access to system floors. Select the floors to be allowed for persons associated with this user-authority. (Click the floor names, or within the 3D 'stack' of floors.
Custom Information Categories for Users (Custom User Information) Users Shared Across Multiple Accounts: To implement shared 'custom-user-fields', these fields must be defined with the same usage and order for all applicable accounts, and they must be set as 'single-line edit' fields. Related Topic: "Set up any Custom User Fields for Shared Users". Custom User Fields Custom user-fields allo w c reating up to additional c ategories for users (e.g., Department, Position, etc.).
Users ÖCustom Fields Field 1, 2, 3, ...20 (Select the tab for the new/desired field) - Field Type: The type of new field to appear at the bottom of the User screen. (Make your selection from the list.); Note: Reports cannot be filtered on multiline fields. Be sure to make your selection with this in mind. - Field Name: The name to appear next to the field on the User screen (such as "Position", "Department", etc.
Users (Entrants / Panel Users) Users Shared Across Multiple Accounts: Beginning with Director V4.20, groups of users can be set up once, and then given access to multiple accounts. For a shared user, changes made here will affect multiple accounts. To set up shared users, refer to "Users and Holidays Shared Across Multiple Accounts". Data Conflicts-- Users: Change s made throug h the software will take precedence o ver changes for the same user enter ed through a ke ypad. V4.
How to Get Here MyTools Bar: Users In the Tree: YourAccount, ÖUsers Multi-Account Systems: First select [Account Folders] in the 'tree', and locate and double-click the desired account. Tip: The Grid / Form toolbar-button allows selecting your preferred view-mode. Things You Can Do • Add a New User: Click [+] at the bottom of the form, or right-click the form and select Add New from the pop-up menu.
Forms View or Grid View? Grid view is best for view ing a list of users, a nd/or searching for users with a specific assigned value. Forms view is best for adding a ne w user, or view ing or changing settings for one user at a time. Pick-List (bottom of the Form) - User: This is where you select a user to view or edit.
Firmware revisions needed for card IDs with more than 7 digits: ≥ V3.2 panel firmware, and ≥ V1.5 door/elevator controller firmware. : V3.2 panels: MaxID=999999999; ≥V3.31 Panels: MaxID=As above. Users (Grid View / User-List) - [Card Lost]: This provides an easy way to identify a lost card to the system. All relevant user data will be copied to the "Lost Cards" screen, and the card number will be set to 0. Tip: Go ahead and enter the new card number once it is known.
Validation "User is Currently Void": Voided users can be reinstated through a button near the bottom of the Standard tab (previous/above). Note: The settings that follow appear only where applicable/supported. Valid User Period Tip: These settings determine when a user/card will be valid, and also allow assigning an optional second authority to apply during a specific date/time range. This pertains to permanent users associated with an individual account (i.e., not shared users).
Suite (systems w/suite-security keypads) Authority Level Settings Notes: User 'authorities' (as selected elsewhere) do not affect suite security keypads. (All suite-security permissions for users are selected here). Support for suite-security keypads is optional (enabled through the license-manager software). This feature also requires selecting "feature-set" 5 or higher and "suite security" under "Account Information" in the tree.
The Photo-Badging Option With the photo-badging feature, personnel photos (and signatures) can be captured and included on the screen for each user. Selections ar e also provided for prin ting photos and other information on cards, as w ell as designing the layout for the information and graphics to appear on sets of cards. The ability to capture or link images is a standard feature, while designing and printing cards is optional-subject to your software licensing.
Standard Photo-Badging Selections Right-Hand side of the User Form - (person's photo-image): The captured image of the specific person (this can be captured directly, or linked from a file); - (person's signature-image): The person's captured signature image (this can be captured directly, or linked from a file); - [1st button] (face symbol): This opens a form with a number of selections for capturing user photos and/or signatures; Printer, and Tools buttons: See "Optional Features..." to follow/below.
When You Click the 1st Button (face symbol) Image - Current Capture Device: This shows your presently-selected image-capture device (or "load image from file"); - (image area): This shows your tentativelyselected user photo; - [Select Capture Profile]: This allows selecting a different image capture device (or "load image from file"); - [Capture Image]: This allows capturing the person's photo, or linking to an image file (e.g.
Right-Hand side of the User Form Optional Features (Photo-Badging Option) Printing a Card (Requires the Photo-Badging Option) • Find the user form for the specific person as described previously/above; • Ensure the displayed image and other settings are correct; • Click [Print Badge] (printer symbol) -bottom-right portion of the user screen. Then, locate and doubleclick your previously saved card design template (.gdr file).
Number' without the asterisks. • Magstripe Encoding (card-access vs. other uses): 1) Refer to [Card Printer Encoder Setup], previous/above; 2) Go to Edit ÖCard Encoding; 3) Select the 'track' (Track 2 is typical/common); 4) Select the desired item: • For magstripe access cards: *Card Number* (with asterisks); • For other uses: Desired item (e.g., 'Card Number'); 5) [Add Field], [OK]. Card-Badging Update for Language Support (v4.
Users ÖLost Cards Things You Can Do • Add/Identify a Lost Card: Enter the card number in the space provided (upper-right), and click [Add]. • Find an Existing One: Look for the desired card number in the list. Alternatively, you can try [Add]ing the card number, and watching to see if you get an error. Tip: Lost cards are sorted numerically from lowest to highest, although any leading zeros are dropped.
Fall-Back Users (Can Enter During Comms Failure) Fall-Back Users for a Panel At each pa nel, various c ard-access modes are supported for use in the event of a communications failure (i.e. a door or elevator controller module being unable to com municate with the s ystem panel). Th is feature (door fallback mode), in cludes a selection for letting up to 1 0 specific users gain e ntry during the 'comms failure'. These users are know n as "Fall-Back Users".
Viewing or Assigning Fallback Users Configuration ÖFallback Users How to Get Here Multi-Account Systems: First select [Account Folders] in the 'tree', and locate and double-click the desired account. MyTools Bar: Fallback Users In the Tree: Configuration (click the "+"), ÖFallback Users (Under the specific panel group and panel--if listed in the 'tree'.) Related Topic: "Other Desktop Choices" Tip: The Grid / Form toolbar-button allows selecting your preferred view-mode.
System Maintenance Tasks Password and Personal ID Number (PIN) Issues Default Password Default Service PIN This soft ware includes a default operator password that should be changed right aw ay to ensure only authorized p ersons will be able to access the system. Default Operator Name & Password: Operator, 1234 Similarly, eac h account w ill have a de fault service PIN that allows a se rvice technician to perform vari ous tasks through a system keypad.
The File Menu - Password: The desired/new password for the operator. - Re-enter Password: Enter the new password again (this helps protect against typing errors). - [Ok]: Confirms (sets) the new password. - [Cancel]: Aborts the passwordchange (keeps the previous one). File ÖChange Password Be sure to select a password that will be easy for you to remember. Tip: Be sure to stress the importance of keeping passwords a secret to all operators.
Large Systems--Checking for Software vs. Panel Differences / Conflicts Differences between the Database and Individual Panels Tools (Menu) ÖCheck Database for Conflicts Especially wi th large systems that may communicate infreque ntly with the individua l sites, pan els can become out of sync with the software database as time goes on. Checking for Database Conflicts To check fo r database vs. panel conflicts, ope n the Tools menu, and select Check Database for Conflicts.
Client/Server Systems: Checking to See Who Else is Logged onto the Database To check/repair the syste m database, all Tools (Menu) ÖWho Is Logged In 'copies' of the VEREX Direc tor software, and panel communications software must be shut down (i.e., on all VEREX Director PCs). You can chec k to see if an y other operators are presentl y logged onto the ce ntral database by opening the Tools menu, and selecting Who is Logged In).
Checking / Repairing the VEREX Director Database Tables The Database Check/Repair Utility In the event of pow er failure, or improper shut down, etc., th e VEREX Dir ector database can become damaged, resulting in unusu al or cryptic error messages. The database table repair utility provide d with VEREX Direc tor can check the database for errors, and can usually co rrect any problems that it finds. As well, this utility compresses the database so it takes up less space.
VEREX Director-Repair.exe ÖRepair Database Database Repair - [Repair Database]: Click here to check/repair (and compress) the VEREX Director database file. Client-Server Systems: In a client-server VEREX Director system, this utility is available only at the server PC, and all associated copies of the VEREX Director software must be shut down to repair or restore the database. (To check if anyone else is connected to the database, refer to the preceding topic / above.
Backing up or Restoring the Database Database 'Backups' Backing up the database means making a copy to protect against data loss or corruption due to hard drive failure, power loss, etc. Tip: A database 'backup' is also compressed so it takes up less space (≥ v3.30 VEREX Director). Database ba ck-ups must be done on a regular basi s to protect against hard drive failure and/or data corruption.
Making a Database 'Backup' Using the Director Software Management ÖDatabase Maintenance ÖBackup Go to the de sired w orkstation, and 'login' to the VEREX Director software. To access t he database 'backup' feature: • Select Database Maintenance from your MyTools bar, or; • Click [Management] in the tree, and select Database Maintenance. On the "Bac kup" tab, en sure the " Backup Folder" and " Number of Backups to Keep " values are set as desired.
Making a Database 'Backup' Using the Table Repair Utility VEREX Director-Repair.exe ÖBackup/Restore Ö[ Backup Database ] With soft ware ≥V3.30, you can perform a backup using the Database Repair utility on your VEREX Director workstation (server PC if clientserver). Attention: The "Backup Folder" and "# of days to Keep" values must be set through the Director software. To view or change these settings, refer the preceding topic.
Setting Backups to Occur Automatically (Scheduled Backups) v4.5 Beginning with Director V4.5, you can set backups to occur automatically at Management ÖDatabase Maintenance ÖBackup a scheduled time. Be sure to first do at least one backup manually to ensure there are no issue s with t he target folder, etc. Attention: The "Backup Folder" and "# of days to Keep" values must be set through the Director software.
Reverting to (Restoring) a Backup Copy of the VEREX Director Database If the VEREX Director d atabase bec omes corrupted (such as due to lightning or power failure), or lo st (such as due to hard drive failure), you can revert to a copy that w as created previously using the 'backup' feature. In a client-ser ver VEREX D irector system, the database restore feature is available only through the server PC.
- [File]: Click here to locate and select your desired 'backup' file (i.e., a BAK file that was created previously). Tip: Double-click the file, or select the file and click [Open]. - [Restore Database]: Click here to revert to your selected database file. VEREX Director-Repair.exe ÖBackup/Restore Ö[ Restore Database ] (You'll be informed when the restoral is finished.
Exporting or Importing Activity or Audit Logs (Archive) What is Archiving? The archive f eature allo ws moving mes sage logs out of t he main database (to improve performance), or re -importing them for use with activity and audit reports. Read Me: Archiving or purging on a regular basis is highly recommended since the system can become slow and/or unstable if database files become very large.
Management ÖDatabase Maintenance ÖArchive - [Archive Folder]: This is the location where the archived data will be stored. Client-server Notice: In a client-server VEREX Director system, the archiving actually occurs at the VEREX Director server PC. As such, the location entered here must be as if you were sitting at that PC. Director-Server PC: This is the PC that includes "...Director-Server.exe".
Removing old Activity or Audit Logs (Purge) What is Purging? "Purging" ref ers to dele ting old records from the message logs, to free up additional hard-drive space, and allow reports to run faster. Management ÖDatabase Maintenance ÖPurge Read Me: Archiving or purging on a regular basis is highly recommended since the system can become slow and/or unstable if database files become very large. Purging can be done man ually, and can also be set to occur automatically.
Operating System Maintenance The Microsoft Windo ws operating system has been i n development and general use for ma ny years. Microsoft is finding existing 'issues', and releasing "Service Packs" or other types of updates on an on-going basis to ensure Windows users have a more-or-less trouble-free experience. It is important to keep your Windows operating system up-to-date in this regard.
# 186 VEREX Director V4.73 User's Guide 21-0381E v4.7.
System Configuration Beginning with V4.0 VEREX Director, you can use the Configuration Wizard to set up a new system. For more information, refer to "New Installation? Try the Wizard!". 21-0381E v4.7.
Working with Accounts and Folders (Multi-Account Systems) Account Folders, and account-selection issues pertain only for systems with multi-account licensing (or operators with the authority to edit account folders). Beginning with V4.0 VEREX Director, you can use the Configuration Wizard to set up a new system. For more information, refer to "New Installation? Try the Wizard!". Visual Quick-Start You can view accounts folder-by-folder, or sort a full listing by name, address, etc.
menu when you are 'in' the Account Folders portion of the tree. you select a different screen or topic. Adding an Account Folder Opening an Account, or Switching to a Different Account (for Monitoring, Status & Control, User Admin., etc.) Click [Account Folder s] in the 'tree'. Then, browse throu gh any acc ount folders, and double-click t he desired account (either in the tree, or the centre portion of the screen).
'grid' view, and scroll throug h the operator list, checking the "Account" and "Monitor Acco unt" columns for th e specific one. Be sure to reset any as needed as you go along (click [...] ). Note: To allow deleting an account folder, you must ensure that it is not assigned within any operatorpermissions screens. See: Operator Permissions ------------------------- Then, click [Account F olders] in the 'tree', and locate your desired account (or folder).
After a Multi-Server Login [Server] (if multi-server login) You can log into up to 6 se rver PCs at a t ime. This allows listing and se lecting accou nts across multiple servers without having to log out in-bet ween. All servers y ou are presently logged into appear under [Server] in the 'tree'. Related Topic(s): Startup and Logging In After a multi-s erver login, y ou will be dir ected to a [Server] node in the 'tree' (or the m aster account list if the tree is n ot displayed).
Right-Click the Account List ÖSort Advanced Sorting In addition to sorting on a single column heading, the account list can be sorted on multiple items as desired (e.g., by City, then account name, etc.). Steps: 1) 2) 3) Go to the desired 'node' under [Account Folders] in the 'tree' (or [Server] if logged into multiple servers). Right-click within the account list, and select "Sort" from the pop-up menu. Refer to the item-descriptions for this screen while making your selections.
Users and Holidays Shared Across Multiple Accounts accounts, while maintaining data integrit y for authorities and other site-specific settings. Note: Suite-security keypads and "Communities" (Shared Users) are not supported at the same time. Introduction Beginning with Director V4. 2, you can se t up users and/or holidays to apply to multiple accounts.
Phase 1: Account-Specific Data 1A: Misc. Account Settings Feature Set: "Shared Users" are support ed only for sp ecific panel "Feature Set" values: • Beginning with V4.7: Feature set 2 or higher. • Director V4.2 - 4.6x: Feature-set 2, 3, or 4. To enable the required screens, go into the "Account Information" screen for each account, and change t he "Feature Set" value if ne eded (also see the "Technical Notes").
1C: Ensure Authorities Have Been Set up for Each Account Account Folders ÖAccountName ÖAuthorities In Phase 2, g roups of auth ority ID#s will be reserved for use w ith shared users (5 at a time). Due to differences in areas, an d security requirements, the authorities themselves m ust be set up at each account as usual (at the same authority ID# for each acco unt). Be sure to keep track of the aut hority ID# range to ensu re the correct ones are reserved in Phase 2.
[Management] ÖCommunity Groups ÖCommunities Phase 2: Community Groups 2A: Set Up Communities With shared users, the 'PIN Mode' and 'User L ogon Mode' for each account is se t under "[Management] ÖCommunity Groups", and will not be editable under "Account Info rmation". (This is requi red since the length of each user's PIN and card number is fixed.) These are defined as "Com munities" which will be assigned in step 2B.
Things You Can Do • To add a new "Shared User Group" to the list, click the [+] near the bottom of the screen (or right-click the screen, and select "Add New" from the pop-up menu. • To delete an unused "Shared User Group", right-click it in the list, and select "Delete". [Management] ÖCommunity Groups ÖUsers Note: You cannot delete a "Shared User Group" from the list if it is presently being used (i.e., assigned to any accounts).
2C: Reserve Holiday ID#s (Shared Holiday Groups) Holidays (an d time-change dates) can be shared across multiple accounts if desired. This includes reserving ranges of holiday ID#s for use with each group of shared holidays. This is done in blocks of three or more. Note: Holiday #1 & #2 are reserved for the dates to switch between Daylight Savings and Standard Time.
[Management] ÖCommunity Groups ÖHolidays - Group Name: Each row represents one "Shared Holiday Group". Click here and type a suitable name (such as "DST and xmas", "CommonHols2", "4th to 6th Hol.", etc.). - Start and End: Use the arrows to select the start and end value for your desire~d range of holiday ID#s (blocks of 3 or more). Notes: For multiple groups of shared holidays to apply to the same account, ensure the ID ranges do not overlap.
Phase 3: Shared Users and Holidays 3A: Setting up Shared Users Once the related "Community Groups" have been set up (previous/above), you can set up shared users the same as for individual accounts, with the following exceptions: Account Folders ÖShared Groups ÖShared Users • Shared users are initially defined under "[ Account Folders ] ÖShared Groups"; (NOT under "Users" for a specific account.) • Shared users are grouped in the tree by their "Shared User Group" (defined previously); (e.g.
3B: Setting up Shared Holidays (and/or Time-Change Dates) Account Folders ÖShared Groups ÖShared Holiday Once the related " Community Groups" have been set up (previous/above), you can set up shared holidays the sam e as for individual accounts, with the following exceptions: • Shared holidays are initially defined under "[ Account Folders ] ÖShared Groups"; The Shared Holida y screen is identical to the Holiday/Daylight Savings screen.
Phase 4: Assign Shared Items to Accounts 4A: Assign Groups of Shared Users to Accounts (Shared User Management) Account Folders ÖAccountName ÖAccount Information, ÖShared Users Once the related "Community Groups" have been set up (previous/above), groups of shared users can be assigned to applicable accounts. Notes: Only 'Shared User Groups' with nonoverlapping ID# ranges can be selected for any specific account.
4B: Assign Groups of Shared Holidays to Accounts (Shared Holiday Management) Account Folders ÖAccountName ÖAccount Information ÖShared Holidays Once the related "Shared Holiday Groups" and "Shared Holida ys" have been set up (previous/abov e), groups of shared holidays can be assigned to applicable accounts. Notes: Only 'Shared Holiday Groups' with non-overlapping ID# ranges can be selected for any specific account.
Account-Wide Panel Settings (Feature-Set, Service PIN, etc.) Account Information: (technical settings) These screens allo w settin g the site/acc ount name (to appear in the 'tree'), plus various technical sys tem-wide par ameters. These include the "Feature Set", which deter mines the system capacities for the a ccount. "Account-type" selections d etermine the items (fields) to appear on-screen.
memory configuration to use with all panels associated with this site/account. This determines the system capacities for this account (see "Columns...", to follow). Account Information Suites, Elevators: Support for suitesecurity keypads and/or elevator controllers requires a 'feature set' selection of 5 or higher (via Enterprise software licensing).
• [Management], ÖCommunity Groups, ÖCommunities . (See the previous topic on "Community Groups"). - User Logon Mode: This determines whether users must enter their ID number or card number when logging onto LCD keypads, and/or gaining entry at doors (e.g., ID + PIN mode). User-number selections include the number of digits--which should be set to support the largest card number used at the site.
Invalid Cards: Cards denied access due to: • Not in database; • Wrong site number; • Wrong version number; High Risk: Cards denied access due to: • Card expired; • Schedule expired; • Interlock violation; • Reader locked out; • Wrong area.
Event Responses for Acknowledging Alarms Event responses Sample event responses ca n be set up a head of time to make things easier for ope rators when they are acknowledging alarms. Related Topic: "Dealing with Alarms (Comment / Resolve)".
Account Information ÖEvent Response Pick-List (bottom of the Form) - Response: This is where you select a sample event response to view or edit. This area shows a reference number assigned by the system, and the first few words of the text, once defined. On This Form - Response: The text to be available to operators when they are acknowledging an alarm. Tip: When acknowledging an alarm, the sample responses defined here will be identified in a list based on the first few words of the first line.
Alarm / Event Instructions Introducing Event Instructions Things You Can Do Event instructions are text instructions that can be set to appear in the comment/resolution window when an operator is acknowledging an alarm (pertaining to s pecific type s of messages, or those from a specific se nsor / input-point). • Add an Event Instruction: Click [+] at the bottom of the form, or right-click the form and select Add New from the pop-up menu.
Account Information ÖEvent Instruction Pick-List (bottom of the Form) - Instruction: This is where you select an event instruction to view or edit. This area shows a reference number assigned by the system, and the name of the instruction, once defined; On This Form - Name: A suitable name for the event instruction (e.g., "Fire Instructions"); - Instruction: The text to appear in the comment/resolution screen for alarms associated with this instruction; 21-0381E v4.7.
Enabling Sounds (to be associated with event/alarm messages) Sounds to be Associated with Specific Events and Alarms Sounds can be associated with specific alarms and events. Before a custom sound ca n be associated with an event, it must be activ ated here. Note: By default, your PC's "exclamation" sound will be associated with alarms that require resolution. This is set through the Windows control-panel. Sound Duration: Sounds to be associated with specific alarms are played in a repeating pattern.
Management ÖSound Pick-List (bottom of the Form) - Sound: This is where you select a sound to rename, or associate with a different WAV file. This area shows a reference number assigned by the system, and the name of the sound, once defined; On This Form - Name: A suitable name for the sound (e.g., "Fire Alert"); - File: This is the location (path) and filename of the sound file (.WAV). Tip: Click [...] to browse for the file, Then, select the file and click [Open].
Customizing How Events are Displayed (Event Priority) Introducing Event Priorities You can customize how s pecific events and alarms w ill b e displayed, and assign custom colours, and sounds. These selections ca n be system-wide, or for eve nts occurring in a specific area. Customizing Events Select Event Priority from the MyTools bar, or click your site/ account button in the tree, open Account Inf ormation (click the " +"), and select Event Priority.
Account Information ÖEvent Priority Top of the Form - View: The type of events you are viewing (global and/or custom events associated with specific areas; - Event Types: This allows limiting your event priority screen to specific event/alarm topics only; Buttons at the Bottom of the Form - [Add]: When viewing custom events (i.e.
Detailed Operator and User Audit Trail (≥V4.6) "Detailed auditing" records ch anges made to operators an d users. When you enable this feature, the “before” and “after” details for changes will be logged, available t o the archive and purge functions, a nd available through Audit Reports. Exception: Changes made through a keypad will show ID numbers only rather than full names. [Management], ÖReporting To enable this feature, go to: “[Management], ÖReporting”, and select “Record Detailed Logs” (9).
Setting up Video Events (≥V4.5) the NetVision video server, please refer to the NetVision online help or User’s Guide. (The User’s Guide should also be available in PDF format on your NetVision CD). About Video Events Video events are specific e vents pertaining to input points and doors that have been associated with recordings from one or t wo specific cam era(s). The se appear with a camera symbol on the left in the event monitoring window.
Software-Based Text Paging (Serial Reporting) ≥v4.4 About Serial Reporting Setting up Serial Reporting In addition t o the numer ic paging th at is supported through the main panels, the serial reporting feature allows se lected alarm/event messages to be transmitted to an alphanumeric pager. This is done through a serial paging inte rface that includes soft ware for configuring its communication parameters, and pager phone number, etc.
[Management] ÖSerial Reporting On This Screen - Enable Serial Reporting: This activates the serial reporting feature; - Serial Port: This sets the serial communications port to be used for serial reporting (typically COM1); - Baud Rate: This sets the transmission speed for alarm messages transmitted via serial reporting (e.g., 9600). - Field Delimiter: This sets the character to be inserted between the segments of each message (e.g., user name, door name, etc.). Space: Fields will be separated with spaces.
Panels, Panel Groups, and Connection Settings Beginning with V4.0 VEREX Director, you can use the Configuration Wizard to set up a new system. For details, refer to "New Installation? Try the Wizard!" Panel Groups and Connection Settings Panel Groups • Pertain to individual panels, or groups of panels sharing a connection (up to 30 panels per group/connection). Tip: Each connection pertains to a physical cable, or a dial-up modem and phone number. IP Excepti on: With IP connections ( ≥ V3.
When You Select a Panel Group (under Configuration) Location Settings pertaining to the location of the panel(s), plus the local time zone for the specific location. Tip: The Time Zone setting causes any panel clock updates to be adjusted accordingly. Connection These settings pertain to panel communications sessions that are initiated by the software. Quick Tip: "Logical tree View" must not be in effect.
System Panels and Displayed Item-Numbers Beginning with V4.0 VEREX Director, you can use the Configuration Wizard to set up a new system. For details, refer to "New Installation? Try the Wizard!" System Panels System panels, the core of each installation, provide data storage, co mmunication, and other functions for all associated e xpansion modules and related peripherals (doors, sensors, etc.). An installation may pertain to a single panel, or multiple panels in v arious locations.
When You Select a Panel (under Configuration) - Location: A suitable name or location for the specific system main panel; - Display Offsets (Repeating vs. Unique Item-Numbers): With the default setting of "1", the areas, doors, etc. for each panel will be numbered st the same (e.g., 1 Panel, Area 1, 2, nd 3,… 2 Panel, Area 1, 2, 3,… etc.). This allows for accounts that span multiple buildings. Setting the 'offsets' allows item-numbers to be unique / sequential (e.g., Area 1, 2, 3, ...17, 18, etc.
System Settings for each Panel (≥V4.4) General System Settings for a Panel The System (General) Screen The System screen provides access to various security settings pertaining to a specific panel. How to Get Here Multi-Account Systems: First select [Account Folders] in the 'tree', and locate and double-click the desired account. MyTools Bar: System In the Tree: Configuration (click the "+"), ÖSystem (Under the specific panel group and panel-if listed in the 'tree'.
hour rating for the main panel's backup battery (such as 7.0). This must be set by (or confirmed with) an on-site technician; - Enable wall tamper (xL Panels): This sets whether or not the tamper switch on the back of the panel main board will be monitored. Configuration, ÖSystem, Ö(Standard ) LCD Keypad Only - System Message: A greeting of up to 16 characters to appear at LCD displays (alternates with the time, and alarm conditions).
VBUS Outputs and Parallel STU Outputs (xL Panels) xL panels support o ne 8-output ST U (w/configurable base valu e), plus thre e 8output VBUS boards (w ith contiguous o utput numbers starting at a s ingle programmable base value). A total of four VBUS board s are supported if a parallel STU is not present.
Pick-List (bottom of the form) Configuration, ÖSystem, ÖIntrusion - Panel: If the tree is not set to show items on a panel-by-panel basis, you will be able to select a panel here (for systems that have more than one). A "Panel Group" reference may also be shown here, or you can set the 'tree' to list configuration topics separately for each panel. For more information, refer to "Other Desktop Choices". ACPO Standard Note: This tab appears only for panels set for UK (ACPO) operating mode.
Monitoring, Numeric Paging, & Remote Mgt. Settings The System Communication screen This screen provides acc ess to monit oring, numeric pagin g, and comm unications set tings for a specific panel. Tip: Beginning with VEREX Director V4.0, you can use Wizards to set up a new system, and initiate communications with panels. (Look in the Tools menu). How to Get Here Multi-Account Systems: First select [Account Folders] in the 'tree', and locate and double-click the desired account.
same serial number, the "Panel Code" numbers would have to be unique. Paging Feature: The Panel Code number is used with the numeric paging feature (see "Paging ", to follow/below). For the paging feature to be used in a multi-panel account, Panel Code numbers must be unique, or sequential / offset outputnumbers must be set up. To set up sequential output numbers for a multi-panel account, refer to the "Display Offsets" values under "System Panels and Displayed Item-Numbers".
smaller systems ('Feature Set' 1, 2, or 3, one panel per account, up to 300 users). To set the 'Feature Set', refer to "Account-Wide Panel Settings". On Board Modem Type - Modem Type: The type of internal or modular modem associated with the main panel. - Country ID (world-wide modems): This pertains to the country associated with the main panel. - Modem init string (world-wide modems): Future Use.
SIP / HSC (Central Monitoring Paging Facility) - SIP Mode and SIP Account (≥V4.4): These settings pertain to reporting to a central monitoring facility through an IP (LAN/WAN) connection or an HSC module (Canada). - Paging Mode: Future Use. This allows enabling or disabling numeric paging, and selecting the format/protocol to be used. SIP Account (IP only): This is obtained from your central station rep.
System Card-Access Settings The System Access Screen Facilities that include Door Control mo dules provide integrated access-control (who can go where and when) as a se amless adjunct to security and monitoring features. The System Access s creen contains ca rd-format setti ngs, and other card-access settings for a panel. Two card types can be set up, allowing either Wiegand / Prox and Magstripe/barcode, or two types of Wiegand / Prox cards to be used with each specific panel.
Card Version (Version-Number) This feature requires ≥ V3.2 panel firmware and ≥ V1.5 door/elevator controller module firmware. For an additional setting, refer to "AutoUpdate Card Version", under Special (to follow). - Version Required: This enables/disables version number checking (allows fixed-ID cards to be re-issued if lost or stolen). - Position: The starting position of the version number (1-40). - Length: The length of the version number (MS: 1-2; W: 1-8).
Equipment Settings (Pseudo / Internal Inputs) Equipment Settings for a Panel The Equipme nt screen inc ludes monitoring / signalling sett ings pertaining to various ev ents associated w ith a spec ific panel (and/or expansion m odules). These can als o be thought of as 'pseudo' or 'internal' input points. How to Get Here Multi-Account Systems: First select [Account Folders] in the 'tree', and locate and double-click the desired account.
Configuration ÖSystem ÖEquipment Pick-Lists (bottom of the form) -Panel Group & Panel references (optional): This is where you select a specific panelgroup and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Equipment: This is where you select an internally monitored item to view or edit.
Areas and Related Settings If you change any value for an area, this will cause that area to be reset to its default / scheduled state and arming level (this allows configuration updates to be managed properly). To check or re-set status aspects, refer to the "Area" status/control topic. blank portion if in 'Forms' view), and select Copy. Areas and Related Settings Then, select a blank/new Area from the list, rightclick again, and select Paste.
repeating area numbers. For details, refer to the "Display Offsets" value under "System Panels and Displayed ItemNumbers". Configuration ÖAreas Top of the Form - Name: A suitable name for the area (e.g., "Warehouse").
log an event if the button is not pressed before the original exit delay expires. Other Settings - Arm Warning Mode (≥V4.4): How the system will 'behave' when arming while some input points in the area are 'not OK' (i.e., open or tampered). Standard: No warning tones during the exit delay, and users will not be prompted to bypass the inputs. Warning Tones during exit delay: Warning tone until end of the exit delay. Warning Tones continuous: Continuous warning tone (until silenced).
Access (systems with access-controlled doors) - Auto Disarm on Valid Token (≤V4.3): The area will automatically disarm when a person with disarm authority (Off or Stay as applicable) is granted entry to this area. This feature can be customized for groups of users as per their assigned authorities. Details: YourAccount, ÖAuthorities, Ö(Area Attributes ), ÖAccess Schedule Authorities for Users/Entrants V4.4: With Director ≥V4.
'emergency off' is performed (i.e., being disarmed outside of the schedule). This limits the time that an "Emergency Off" can remain in effect. - Work Late Input: When someone presses a work-late button in this area (during the 'pre-arm cycle), the scheduled closing time with be set as {value selected here} from the present time. Note: A worklate button is a custom input point with its 'pre-process' set as "Worklate".
Counting (≥ V4.20) These selections pertain to monitoring the number of people (or vehicles, etc.) in an area at any one time (per access-granted), and whether or not the area can be armed with persons still listed as being in the area. User Counter - Maximum: (0 - 16383) The maximum number of users/vehicles allowed in an area before its status will be "full". Tip: This can be used to trigger an output (e.g., "Parking Lot Full" sign).
Activity Monitoring and AutoArming Steps 1) General Operation Activity monitoring can be set to transmit an alarm and/or arm areas automatically when activity is not detected for a specific length of time. Per the operator's selections, this automated arming can: + Be triggered by "No Activity", and/or; "User Count ≤ a preset minimum value" remaining in effect for a set duration (timeout value).
Activity (≥ V4.20) These settings allow enabling and configuring 'activity' detection for each area. This: • Pertains to custom 'Activity Monitor' input points; • Can include persons gaining entry at doors/gates; • Can include detection via input points on the "Entry/Exit Route". More: "Related", & "Auto Arm ". - Timeout: This allows disabling 'activity' detection for each area, or setting the maximum duration between activity-detections for it to still be considered 'in effect'.
Area Groups (≥V4.4) and Multi-panel Arm/Disarm Setting up Area Groups (≥V4.5) Configuration, ÖAreas, ÖArea Group About Area Groups Area groups provide an ea sy way to arm and dis arm named groups of areas through an LCD k eypad. You can define u p to 16 of these area groups. Are a groups of the same name can be armed (On) and disarmed (Off) across multiple panels through a key pad connected to any one of the panels. (Det ails appear a t the end of this topic.
Setting up Multi-Panel Arm/Disarm (≥V4.5) Area groups of the same name can be armed (On) and disarmed (Off) across multiple panels through a key pad connected to any one of the panels. This will apply only to areas for which the specific user has the required authority. Steps: Tip: These steps can either be done by finishing all steps for one panel at a time, or by doing each step for all panels before moving on the next step each time. 1) Ensure the “Feature Set” for the account is set to “5” or higher.
Expansion Modules Expansion Modules and Related Settings Expansion m odules are devices that provide support for additional input s, outputs, a nd/or special features. Some examples include: • System LCD keypads (different types—some with built-in reader); • Door Controllers (typically supporting 2 doors / 4 readers); • Elevator / Lift Controller (2 cabs, with one reader per cab; max.
Configuration ÖModules Pick-Lists (bottom of the Form) -Panel Group & Panel references (optional): This is where you select a specific panelgroup and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Module: This is where you select a module to view or edit.
Keypad (settings for LCD Keypads) - Assigned to Area: The 'area' that this keypad is associated with; - Exit Delay When Arming: Whether or not an exit delay is to be in effect when arming the keypad's area to 'Stay' and/or 'On'. (Arming any other areas from this keypad will be immediate). 'Stay' pertains to 'perimeter' sensors being monitored, and 'On' pertains to all sensors in the area being monitored.
duration you must wait after presenting (and removing) the card/token each time to be treated as a double or triple badging. - Triple badge mode: If selected (9) this feature requires a triple-badging, versus only a doublebadging if not selected. Note: All other fields and available selections are the same as for badge-hold mode as supported beginning with Director v4.4. Access (≥V4.4) Access Mode - Access Control: This identifies that the reader is to be associated with an access-controlled door.
Suite-Security Keypads and Related Settings If you change any value for a suite-security keypad, this will cause that unit to be reset to its default / scheduled state and arming level (this allows configuration updates to be managed properly). As such, configuration changes to active units should be done only by arrangement with the occupant.
------------------------- Then, issue a "Send to Panel" Configuration ÖSuite Security communications session to transfer all settings to the associated panel. For details, refer to "Panel Communications and Updates". Pick-Lists (bottom of the Form) -Panel Group & Panel references (optional): This is where you select a specific panel-group and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis.
Extended - Entry Delay: The duration that the monitoring of 'Entry' points will be held/delayed to allow an authorized entrant to disarm the suite-security system; - Exit delay: The duration that the monitoring of 'Exit' points will be held/delayed to allow the user to exit after arming the keypad. - Extended Point Delay: The duration that the monitoring of 'Extended-Delay' points will be held/delayed to allow an authorized entrant to disarm the keypad.
Card Processing (Future Use.) - Single Badge Mode: Future Use. Selects an action to occur automatically (arm, disarm, etc.) when a card is accepted at a reader associated with the suite/keypad. - Hold Badge Mode: Future Use. Selects an action to occur automatically (arm, disarm, etc.) when a card is accepted and 'held' in place at a reader associated with the suite/keypad. - Hold Time: Future Use. Select a duration to identify a prolonged card badging (badge-hold).
Doors, Readers, and Related Settings If you change a ny value for a reader/door, t his w ill cause that device to be reset to its default / scheduled state (this allow s configuration updat es to be managed p roperly). To ch eck or re-set st atus aspects, refer to the "Door" status/control topic. Introduction to Access-Controlled Doors "Access-control" ( who ca n go where and when) can be easily integrated into the sy stem using door-control modules.
Configuration ÖDoors (First Tab Shown) Pick-Lists (bottom of the form) -Panel Group & Panel references (optional): This is where you select a specific panel-group and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Door: This is where you select a door to view or edit.
unlocked inside of the active schedule, and also unlocked after-hours, but only if/when the area is also disarmed.) To have the door simply re-lock at the closing time, set the "In Schedule" value as desired, and set the "Out of Schedule" value to "Locked". To have the door unlocking follow the area armingstate only, set the schedule to "None", and "In Schedule" to either "Area is Off", or "Area is Stay/Off", as desired.
to 'Auto Disarm on Valid Token', the user will also have to access the alarm system and disarm the area. For details on the "Auto-Disarm" feature, refer to "Areas and Related Settings". Reader 1 & 2 Settings for a Door Defining a ‘Required Attendance’ Zone For time and attendance reporting, a ‘required attendance z one must be defined by s etting the "Area" as "Outside" for all readers us ed to exit from this zone. See the "Area" description for more information.
An arming station includes a Wiegand reader with keypad, and supports additional functions for arming and disarming areas, adjusting the area closing time (worklate), etc. For details, refer to the User's Guide for your xL system (panel/LCD keypad). Note: Arming-station wiring differs from other readers (ensure the proper installation instructions have been followed).
the door will unlock (plus the associated 'access granted' message). Note: This setting applies only as part of a 'card action' taking place (i.e., the door always unlocks for cards simply being granted access). Request to Exit Standard - Duration: This determines how long the enabled cards can be used (from the moment they are activated). End of Today (Schedule 50): This allows enabling cards for the present day only--while schedule #50 is active ("in window").
Forced Open Alarm - Transmit / Sonalert / Siren: The area arming levels for which a 'Door Forced Open' alarm will be transmitted, and/or cause a local sonalert or siren to be sounded. Tip: This allows limiting the number of persons who can enter in close proximity, and/or the speed at which persons can enter a specific area. Special Aux In/Out Auxiliary Input - Mode: This specifies how the auxiliary input on this door-controller module is to be used (none, monitor mag.
Video Events About Video Events Video events are specific e vents pertaining to input points and doors that have been associated with recordings from one or t wo specific cam era(s). The se appear with a camera symbol on the left in the event monitoring window. Clicking the c amera symbol allo ws viewing the recording for that camera at the time of the event.
Elevators (Lifts) and Associated Readers If you change any value for an elevator/lift, this will cause that device to be reset to its default / scheduled state (this allows configuration updates to be managed properly). To check or re-set status aspects, refer to the "Elevator" status/control topic. Introducing Access-Controlled Elevators With acces s-controlled ele vators, floor callbuttons are disabled until an authorized person presents their access card.
Configuration ÖElevators (1st tab shown) Pick-Lists (Bottom of the Form) -Panel Group & Panel references (optional): This is where you select a specific panelgroup and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Elevator: This is where you select an elevator to view or edit.
Extended Reader - Bi-Colour LED Mode: Select this if the reader at this door has a single bi-colour LED (instead of the two separate LEDs). Note: Arming-stations are not supported in elevator cabs. - Insertion Type Reader: Ensures the access card is not read more than once when inserted and removed. - Floor Button Monitor: Whether or not other call buttons are to be disabled when a floor is selected (requires call-button-reporting wiring between the elevator unit and our floor relay board).
when the schedule is active versus outside of the chosen schedule. Card/PIN as well. If scheduled, different entry requirements can be selected for when the schedule is active versus outside of the chosen schedule. With "Dual Custody", two different users must present their card and/or PIN (and neither of them can be set as "Visitor--Escort Required"). When set to "Escort", a valid 'escort' can also enter on their own by presenting their card/PIN twice.
Inputs Desecure - Fire Required and Fire Circuit: Whether or not the "Fire" input is being used, and the type of circuit/wiring associated with it. - Bypass Required and Bypass Circuit: Whether or not the "Bypass" (manual override) input is being used, and the type of circuit/wiring associated with it. (Triggering the bypass input enables the call button for all floors for this elevator.
# 21-0381E v4.7.
Floors (Pertaining to Access-Controlled Elevators / Lifts) If you change the name or other setting for a floor, this will cause that floor to be reset to its default / scheduled state (this allows configuration updates to be managed properly). To check or re-set the floor state (secure vs. desecure), refer to the "Floor" status/control topic. Access-Controlled Floors Systems with elevator cont rollers can in clude up to 124 acc ess-controlled floors.
YourAccount ÖFloors - Building Name: A suitable description for the building or complex; - Floor: The first column contains a description for each floor. (Click within the name field, and type a suitable name); To change the name for a floor, select the present name, and enter the new name. The top cell in this column does not pertain to a floor. Sort Order: To maintain proper order wherever floors are sorted by name, be sure to select names accordingly (e.g., "15 Terrace", "14 Acme Offices", ...
Input Points—Monitored Sensors Input Points and Related Settings Input points are the system’s way of monitoring devices tha t detect smoke, motion, door/window openings etc. in each area. The Input Point s creen allows fine-tuning basic monitoring ch aracteristics, identifying the area the sensor is in, and whether or not it is o n the perimeter of that area. Input Capacity Detail: ISM (square mainboard): 128 (120 external to the main panel). All of these can be wireless if keypads are set to zero each.
Configuration ÖInput Points Pick-Lists (Bottom of the Form) -Panel Group & Panel references (optional; bottom of the form): This is where you select a specific panel-group and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Input Point (bottom of form): This is where you select an input-point to view or edit.
FAP Timing: False alarm prevention inputs are ignored unless triggered continuously for 10 seconds, or if any (same/other) FAP sensor is tripped within 20 nd minutes. Note: If the 2 sensor is not FAP, this will trigger an alarm on its own (at any time). Similar to physical items in a system, custom pointtypes pertain to an individual panel. - Circuit Type: The type of circuit/wiring used with the input point / sensor; Director ≥V4.
- Area / Door: For area and door commands, select the target item here. Without Multiple Panel Command: This lists areas or doors for each panel (in the panel-order as shown in the 'tree'). With Multiple Panel Command: This lists area/door numbers (or "All"), and will affect all panels in the account. - Panel: For a single-panel command, select the panel here. ------------------------- Blue Text at the Bottom This sho ws a reminder of the your sele command, and the selected panel (if applicable).
Input Points—Pre-Defined Sensor Types Burglary Points: Type Arming Entry Door Entry Route Perimeter Interior Motion FAP - Motion Day Warning 24hr Burglary Level Preprocess Class Door (area 1) E/E Route Immed Immed FAP Immed Immed Burg Burg Burg Burg Burg Burg Burg Preprocess Class Immediate 15s delay Immediate Immediate Immediate Fire-A Fire Fire holdup Emerg Preprocess Class Immediate Spvsr Preprocess Class 24hr Perimeter Perimeters Immed Immed Immed Burg Burg Burg 9 9 9 9 9 12 hr Imm
Input Points—Custom Point Types Custom Input Point Types Things You Can Do In addition to the e xtensive list of pre-defined point types, c ustom input p oint types ca n be set up to tailor input-point characteristics to meet your specific needs. Once defined, these are referred to as Point Types 80-99. • Add a Custom Point Type: Click [+] at the bottom of the form, or right-click the form and select Add New from the pop-up menu.
Pick Lists (bottom of the form) -Panel Group & Panel references (optional; bottom of the form): This is where you select a specific panel-group and panel in a multi-panel system where the 'tree' is not set to show items on a panelby-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Custom Point Type (bottom of form): This is where you select a custom point-type to view or edit.
be ‘toggled’ off at a keypad by pressing ƒ5); Configuration ÖCustom Point Types Exception: For keyswitch operation, see the previous "Keyswitch" note. - Pre-Alarm Warning: For associated input-points, alarm transmission (to the central station) will be delayed as per the "Pre-Alarm Delay" setting (for the specific 'area'). During the delay, keypad sonalert(s) will be sounded, giving an authorized user time to "Silence" the alarm at a keypad. (Selecting "Verify User" will cancel the alarm transmission.
Custom Circuit-Types for Input Points (≥V4.4) Custom Circuit-Types Newer styles of modules support custom circuits for input points, while any older-style modules will continue to s upport the sta ndard circuit-types. Tip: Suitable default values are provided here for north America, Europe, and UK-ACPO (per panel mode). The defaults typically need to be changed here only for sites that require custom/different values.
Configuration, ÖInput Points, ÖCustom Circuit Circuit 1, 2, 3, or 4 ) - Circuit Type: This allows selecting from the supported types of custom circuits; Tip: The circuit-type that you select will be shown graphically near the middle of the screen, and default resistor values are shown farther down. ------------------------- [Reset Circuit]: This reverts the present circuit number (tab) to its default value. Tip: This is the same value as with older-style modules, and ≤V4.3 Director software.
Programmable Outputs (Signalling & Device-Switching) Output Points and Related Settings Output points are programmable elect ronic switches that can be used t o signal alarm s or control items such as lights, garage doors, etc. The Output P oints screen allo ws vie wing or changing the characteristics for each of these outputs. Power: Outputs provide a switching function only (devices must include a suitable power source).
Tip: The Grid / Form toolbar-button allows selecting your preferred view-mode (forms view is recommended here). Configuration ÖOutput Points Things You Can Do • Add an Output Point: Click [+] at the bottom of the form, or right-click the form and select Add New from the pop-up menu. • View/Change an Existing One: Select one from the pop-up list at the bottom of the form. • Search for An Output Point: Click the 'binoculars' symbol. Then, enter the name and click [Find]. repeating output-point numbers.
Configuring an Output Point Configuration ÖOutput Points Ö[ ... ] (Edit Output) • Open the Output Point configuration form, and add or select the desired output. • Click the small [...] button to access this screen. • Click an "item" (such as "unassigned") to select a new value. (Additional items will appear as you go along--where applicable). Tip: See the "Item" descriptions, to follow. • Use the Up/Down arrows to scroll in pop-up lists. • Right click items to select a command (e.g.
For (deepest nested) brackets, or an "And/Or" Operator inside them: The condition on the right side within the brackets will be removed. For (external) brackets, or an "And/Or" Operator preceding a bracketed function: The entire bracketed function on the right will be removed. Also see "Multi-Condition Equations", and "Brackets and Equation Processing", to follow / below. • Failed to Close: A scheduled area not set to autoarm was not armed manually at the scheduled time.
"AND/OR"s (Boolean Oper ators for Multi-Con dition Equations): If "This" And/Or "That" is true Choice OR This 9 8 9 That 8 9 9 AND 9 9 NOR 8 8 NAND 9 8 8 9 8 8 XOR 9 8 8 9 XNOR 9 9 8 8 Output Will trigger: When either condition (or both) are true. Only when both are true. Only when neither one is true (i.e., both NOT true). When either one or neither of them are true, but not both. When one or the other is true, but not both. When both or neither are true, but not one or the other by itself.
Programmable Output Functions • Failed to Close: Area schedule expired, & no one armed the system; • In Window: Schedule active; • Out Window: Schedule expired; • Pseudo: Internally monitored conditions (Ref: Config. ÖSystem ÖEquipment); • Version "E": This indicates conditions pertaining to European monitoring requirements (requires Director ≥V4.2).
System Pod Battery Low System Version "E" Unconfirmed Alarm System Version "E" Set/Unset System Pseudo 12 – Module Battery Low Pod Program Edit System Version "E" Freezer/Fire Fault System Pseudo 13 – Module Program Edit Pod Program Error System Version "E" Bypass in Effect System Version "E" Confirmed Alarm Pseudo 15 – Misc. Trouble System HSC Trouble System Confirmed alarm – European Version (Active when more than one detector is activated during a single armed state).
Area Hold-Up Area (if event occurs in a specific area): Area When any ‘HOLD UP’ type point in this area is in alarm Area Aux iliary Alert Function key #0, #1, ...#9 (Pertains to keypad functions keys) When any ‘AUXILIARY ALERT’ type point in this area is in alarm. Area Vault Area On Area When the area is fully armed (ON). Stay 2 (future use) When any ‘VAULT / SAFE’ type point is in alarm. Area Burglary When the arming level is STAY 2 (future) Area Sta y1 Area When the arming level is STAY.
Area Counter reaches Min Considered 'empty'; User Count <= Minimum Area Counter reaches Max Considered 'full'; User Count >= Maximum Area No Detected Activity Area Activity Detected Area 15 Min before Scheduled Arm to "On" Area 15 Min before Scheduled Arm to "Stay" Area 15 Min before Scheduled Disarm Arm to "Off" Point (if event occurs at a specific Point): Point Normal (OK) Point Open (tripped or tampered--any time) Point Open (disarmed) Tripped or tampered when area is Off or Stay) Poi
Door (if event occurs at a specific door): Floor (pertaining to a specific elevator/lift cab): Door Unlocked Floor Floor Door Locked Door Held Desecure Out Open Module (pertaining to an expansion module): Door Forced Module On-Line Door Tamper Module Tamper Door contact circuit cut or shorted. Module Door Open Communication failure or device replaced. Module Batter y Trouble Door Secure Door Sensor Trouble Module Magnetic bond sensor not OK.
# 290 VEREX Director V4.73 User's Guide 21-0381E v4.7.
Installation and Technical Reference 21-0381E v4.7.
PC Issues and Software Installation Welcome Windows, and install them as new ones are released. The topics that follo w c over the various aspects of installing and activating a ne w system. For best results, be sure to scan all of the installatio n topics that f ollow, and pe rform the steps in s ections that p ertain to your type of installation.
Hard Drive Required Windows / Networking Services (single-PC or client-server) The follow ing services/protocols must be installed on the VEREX Director PC (Directorserver PC if applicable). Th is is typically done by your netw ork adm inistrator or IT department--as applicable: • Client for Microsoft networks • Internet Protocol (TCP/IP); • "File and Printer Sharing for Microsoft networks"; Either a network card, or "MS Loopback Adapter" must be installed.
tested, and can be used if desired. Exception: This modem cannot be used in conjunction with the Bell 103 (300 baud) support which is built into the panels. Bell 103 connections require a USR Sportster 56K modem at the PC. Modems for panels must support a standard serial connection. As well, these modems must support "Auto-Answer", and a connection speed of "38,400 baud"—either through physical switches, or programmable in 'Flash' memory that is not affected by power failure.
Windows Settings Required Windows' Display Settings: Microsoft Internet Information Services (IIS) Beginning with Director v4.7, you must ensure that the Microsoft Internet Information Services (IIS) component of Windows is NOT installed: 1) 2) Open the Windows control panel: [Start] menu, select Settings (if applicable), and then Control Panel. • 1024 x 768 (XGA) resolution if supported, otherwise, 800 x 600 (SVGA).
To Allow Database 'Backups' to a Shared Network Drive The "MSSQL $VEREX" ** service must be started using a domain account, and that account must be given 'w rite' access to the specific log ical drive/folder used for data base backups. ** SQL Server Exception: If the Director database is being managed through SQL Server, the service/instance will be called “MSSQLSERVER” (or something else as defined by the SQL Server administrator. applications (on the same PC) that also use this component.
Panel & Software Revisions: Beginning with v3.20, the VEREX Dir ector soft ware i s compatible with panel firmw are v2.0 and hig her (although s ome features will re quire updating the panel firm ware and/or modules). Software Installation for a Fresh/New System 1) Install the new software from the CD: • Insert the CD-ROM into the drive, and wait for the 'auto-run' installation screen to appear. Associated pane ls must be the same rev.
into "Notepad" or "MS Word", and use a floppy-disk to transport the file to the server PC (for registration). Similarly, you'll need to record the "Cyclic-ID" code from the Communications software on each PC to be associated with an alarm panel connection (in addition to the VEREX Director ID/code, as applicable). Detail: If the LCD/Telephone icon on the Windows taskbar is black-and-white (colour = running), start the communications service by right-clicking the icon, and selecting "Start Communications".
for your present version of software. Refer to: "Alarm Panel Communications and Updates", or; "Panel Communications and Updates", and; "Backing Up or Restoring the Database". Note: With software ≥V3.3, you cannot upgrade directly from a database backup (you must 'restore' st 1 if needed, and then upgrade the software). If Yo u Ne ed to Tra nsfer t he Data base t o a Different PC : Before starting the software upgrade, skip to the related section (to follow/below).
of the screen, and follow any additional prompts that appear. When this process is finished, click the X (top-right corner) to close the database update module. • To allow the installation to finish, be sure to restart the PC when asked (and follow any additional prompts that appear). 5) Multi-PC (Client-Server systems): Install the software on any additional PCs as required. Cyclic-ID Codes at each client PC: After installing the software at each client workstation, start the software, open Help, About...
V4.6 as an initial step. Director databases V4.4x or 4.5 x will be upgraded in t wo stages to V4.6, then to the late st version--auto matically. This process can take quite a while. 1) 2) 3) 4) 5) Activation Key and Licensing If the database is transferred to a different PC, the 'activation key ' (on the back of the PC) must be transferred with it, and the soft ware licensing upgrad e must be perfor med on that P C (after u pgrading the software as described previously/above).
DCOM Setup (Required for Client-Server VEREX Director Systems): Beginning with v4.7, the VEREX Dir ector software no longer uses DCOM, and it does not require any DCOM set up. Firewall Settings (e.g., Windows XPsp2) Beginning with XPsp2, M S Windows includes a 'fire wall' that blocks u nauthorized access through a network or the internet. Proper operator requires Dire ctor software components to be identified to the firewall.
Software Activation and Licensing Software "Activation Key" System capa cities and typ es of ex pansion / application modules supported depends on yo software licensing, which is managed through a small 'activation key'. ur Activation Key: The VEREX Director software uses a small 'activation key' to manage software licensing and optional features. This device must be plugged onto the PC that contains the software database (≥V4: USB connector; ≤V3.3.2: Parallel/printer port; V3.3.3: Either).
If you HAVE Access to the Internet on This PC • After entering the Registration Information and Internet Access is available on the Director host PC, select: and press the “Next” button. • The License Manager will connect with the Licensing Server over the PC’s Internet connection, to register the key. After a few minutes, a message should appear that the procedure was successful and your validation Key value will be automatically changed. • Press the “Done” button at the bottom of this screen.
Upgrading Your Software (Adding Optional Features) To enable the upgraded functionality, you will need to register your system and obtain a new validation key number. The following registration procedures are available with Director Version 4. NOTE: This process must be repeated for each feature added. • After the Director program has been installed, run the version 4 License Manager program (Director Server PC if client-server): [Start] Î Programs Î VEREX Director Î VEREX Director – License Manager.
If you HAVE Access to the Internet on This PC • If the PC you are working from has Internet Access, select: • Press the “Next” button at the bottom of this screen. The License Manager will connect with the Licensing Server to register your upgrade. After a few minutes, a message should appear that the procedure was successful and your 30 character, validation Key number will be automatically changed. • Press the “Done” button at the bottom of this screen.
Network USB HASP Key (Director ≥V4.51) Instructions: Introduction: This optional feature allows running the Director software in an environment such as Microsoft "Virtual Machine" that doesn't support a USB HASP key directly. This feature is supported beginning with V4.51 of the Director software. 21-0381E v4.7.3 Welcome Report Control Before installing or upgrading the Director Software: 1) Insert this USB Network HASP key on any regular PC on the network (i.e., not running MS virtual machine).
Remote Software Download and Remote Access (≥V4.7) Introduction Beginning with v4.7, you can dow nload the Director (clien t) softw are a cross a net work, or via the internet for installation on a remote PC. This replace s the previous web br owser feature, and s upports all fea tures--instead of a limited subset. Requirements Tip: The server(s) and remote clients must be the same revision. If you try to log onto a newer server, you'll be asked if you'd like to automatically download a software update.
Client/Server Issues and the Director Server Manager (v4.7) Problems? See "Troubleshooting", to follow/below. Requirements Introduction For systems w ith c lient-server licensing, the VEREX Direct or database c an be on one PC, and accessible from multiple client workstations--either on a single network, or through an internet connection. Various licensing options are ava ilable to sup port different numbers of client connections. Tip: The server(s) and remote clients must be the same revision.
The Director-Server manager Beginning with Director v4.7, the Director Server is inst alled as a 'service', so it starts automatically w ith the Windo ws op erating system. T he Director Server ma nager provides access to various settings and tasks pertaining to the Director Server. Locator: Right-Click the LCD/Folder Symbol on the right-hand edge of the Task-Bar - Start Server: Select this to restart the DirectorServer service (e.g., after stopping it previously).
Client/Server Access and Permissions Licensing: Client-server operation is optional, and must be selected though the license-manager software. For details on upgrading your licensing, refer to "Software Activation and Licensing" (previous). Server Validation Certificates (≥V4.72) Introduction Beginning with v4.70, the Director software uses secure IP-based communications bet ween t he server and client PCs. As an e xtra measure of security, Director ≥V4.
Client Access (Allowable Client List) Tip: This is not needed (does not apply) for communications client software on the same PC as the Director-server. Allowable Client List In a cl ient/server system, client workstations are given acc ess to the ce ntral database by identifying them to the serv er. (After in stalling the VEREX Director software at the server and client workstations.
If a Device Configuration Screen Appears: If the "Direct-Cable-Connection" or modem that you'll be using has already been set up on the PC, you can select it now (press F1 if you'd like more information). When finished with this screen, click OK. Otherwise, click Cancel to close the device-configuration screen. Testing for Database Access from a Specific PC Then, right-click the LCD/Telephone symbol near the right-hand end of the Windows task-bar, and select About from the pop-up menu.
- Client Description (bottom of form): This is where you select a client workstation (or communications client) to view or edit. This area shows the name of each defined client workstation; - Cyclic ID: This is a 16-digit number obtained from each VEREX Director client PC (under "About..." from the Help menu on each specific PC). Tip: To check that you entered a correct value, click [Save] on the toolbar, and watch for the symbol to change (see below).
- Description: This is any suitable text to describe the specific workstation. - Permissions: This selects a (previously-defined) permission-set to determine what features will (or will not) be available through this specific client workstation (for operators who also have permission for each specific feature). [Management] ÖPC Access ÖClient Access Tip: If no permission-sets are listed, this means they need to be set up.
Setting Up Client Permissions Introduction If you Need to Delete a Permission-Set 'Client permissions' allow blocking (or granting) access to individual features for all operators at each client workstation. Before attempting to delet e a permissio n-set, you must first check to ensure that it is not assigned to any client PCs (and assign a different one as necessary.) Tip: For each specific item, click once to allow viewing only (magnifying glass), or click again to allow viewing and editing (pencil).
[Management] ÖPC Access ÖClient Permissions Pick-List (bottom of the form) - Client Permission: This is where you select a permission-set to view or edit. This area shows the name of each defined permission-set to use with client software; On This Form - Name: A suitable name/description for this permission-set (such as "Admin PCs"). Common Permissions - These are permissions pertaining to the entire system (such as editing operators, backing up the database, etc.
New Installation? Try the Wizard ! Users Shared Across Multiple Accounts: Beginning with Director V4.20, groups of users (and holidays) can be set up once, and then applied to multiple accounts. If your system will include these features, be sure to skip these topics (plus authorities) in the wizard. Beginning with V4.0 of th e VEREX Director softw are, you c an let a helpful "Wiza rd" lead you through some common tasks. Check the ne w Tools menu to see the Wizards that are available. In V4.
Panel Connection Overview Beginning with V4.0 VEREX Director, you can use the Communications Wizard to set up and initiate communications with a panel. For more information, refer to "New Installation? Try the Wizard!" Connections Supported (≥V4.4) Line Type Comms Type Director initiated comms session Panelinitiated config upload Panel initiated to transmit events to Director Panel transmit to Central Station HSC IP or secure IP Bell 103 External 56k modem W.W. modem (w/o STU) xL panels Yes 5 W.W.
For a dial-up modem connection, refer to "PC and Panels—Modem Connections" in addition to any wiring instructions for your hardware. Note: Modems require additional set-up as described in the indicated section. 2) Make Your Software Aware of Modems and Direct-Cable-Connections Ensure the communications service is aw are of your mode ms and serial (or IP) connections to be used for panel communications. For detai ls, ref er to "Seri al Port / Modem (Communications Manager)".
IP Connectivity Secure IP Communications (≥V4.72) For Communications and Monitoring Introduction VEREX D irector systems support communications through a secure IP connection. This can be: • Utilized through a network, or via the internet. • Used for central monitoring (HSC-IP), panelÙPC communications, and/or client/server communications.
Set-up Overview: • Hardware: The IP module (and receiver) must be set up--as applicable. Refer to the documentation for the specific version of IP module or receiver. e.g., HSC-IP Module v4: 21-3691x e.g., R1000 Receiver: 21-3690x • Certificate Files: Obtain through your dealer. Assign for the Director Server: [Management], PC Access (+), Server Access. Details: Server Validation Certificates Assign for each Communication Client: [Management], PC Access (+), Client Access.
Windows Direct-Cable-Connection Setup PC-to-Panel—Direct Connection Panel & Software Revisions: VEREX Director software V3.2 and higher can connect with panels V2.0 and higher. Associated panels must be the same rev. level, and the Director software must typically be upgraded to the same level or higher. Exception: V3.3 panels OK with V3.20 software for this type of connection (i.e., nonIP).
PC and Panels—Modem Connections Tip: For details on the types of modems supported, refer to "PC Issues and Software Installation". Panel & Software Revisions: VEREX Director software ≥ V3.2 can connect with panels ≥ V2.0. Associated panels must be the same rev. level, and the Director software must typically be upgraded to the same level or higher. Exception: V3.3 panels OK with V3.20 software for this type of connection (i.e., non-IP).
Panel Modem xL panels (n arrow mainbo ard) use a plug in modem module that do not require any sp ecial set up--other than general communic ations selections including setting the "Modem Type", under " Your Account, ÖConfiguration, ÖSystem, ÖCommunication". ISM panels (s quare mainboard) use a bu ilt-in modem/dialler for small accounts, or an external modem that requires special set-up t o allow it to work correctly with the panel.
Serial Port / Modem Setup (Communications Manager) Beginning with V4.0 VEREX Director, you can use the Communications Wizard to set up and initiate communications with a panel. For more information, refer to "New Installation? Try the Wizard!" To manually set up a panel connection, refer to "Panel Connection Overview". The initial topics in this section provide general information and details on starting the communications software module.
Identifying the Server to a PC Running only the Communications Software Open the Windows t ask-bar (move your mouse to the bottom-right of the screen), rightclick the L CD/Telephone symbol, and s elect Server Location. If this symbol is not present: Start up the communications software as described previously / above. If the right-click menu does not appear: This may mean that the Director-server PC or software is not running, or the activation key is not installed on the server (or only) PC.
- Start Communications: Select this to restart the Director-Communications service (e.g., after stopping it previously). - Stop Communications: Select this to stop the Director-Communications service. (Right-Click the LCD/Telephone Symbol on the right-hand edge of the TaskBar) Attention: Stopping the communications service is NOT recommended while any panel updates are in progress.
When You Select "Port Configuration" - Communication Device: The 'Serial Cable Connections and modems that have been installed under MS Windows on this PC. Select the desired one to use with a panel connection. IP Connections: Secure and regular IP connections are also supported. More: IP Connectivity" Tip: The right-click menu provides "Add" and "Delete" selections for utilizing additional connections on this PC, or deleting ones that are no longer needed.
Communication Pools for System Panels Beginning with V4.0 VEREX Director, you can use the Communications Wizard to set up and initiate communications with a panel. For more information, refer to "New Installation? Try the Wizard!" About Communication Pools "Communication pools" a llow the VEREX Director so ftware to manage panel communications. Each 'pool' can contain a direct-cable-connection, or one or more modems or IP connections. IP Connections: Secure and regular IP connections are also supported.
Deleting a "Communication Pool" [Communications] ÖCommunication Pool Before deleting a 'pool', check t o ensure it is not presently being used by a panel communications session: Select Communications from the MyTools bar, or click [Communications] in the 'tree', and select Pending/Online. No w, for each active c ommunications session (selected at the bottom of the screen), click the panel gr oup near the centre of your screen, and vie w the 'Comms Pool' and 'Result s' information on the right.
Setting Up a New System (Commissioning) Note (≥v4.10): If you wish to use SQL Server to manage your database, refer to "Advanced Database Features" Welcome Additional Things you Need to Do Enter the information yourself • Activate any optional features, and extend your software expiry date; Menu: [Start], Programs, VEREX DirectorLicense Manager.
Before You Begin (Form-by-Form Data Entry) Do I Need an LCD Keypad?: Setting up a new system/panel does not require an LCD keypad to be installed. (You only need to know the serial number of each main panel and expansion module--look for a small hand-written label on the back of each circuit board.) Transferring settings from an Existing Panel: In this case, you will need an LCD keypad to view (or set) the "Panel Code" (S001:5) and "Third-Party Password" (S005:1).
Basic Settings for Testing, and Panel Communications Nothing feels better w hen setting up a new system than that first "Ac cess Granted". If your system does not include door control , the equivalent might be verifying that first motion sensor as being monitored only when the area is armed (O n), or checki ng system status through a system (LCD) keypad.
10) From the inst alled devices, select one LCD keypad mod ule, one do or co ntroller mod ule (if applicable), a nd one point e xpansion mo dule, and define these items through the software. "Modules (PODs)" 11) Similarly, select 1 - 3 doors, and monitored sensors, and create entries for these items. "Doors, Readers, and Related Settings", and "Input Points— Monitored Sensors". 12) Select which system (eq uipment) cond itions are to be monitored or ignored.
Importing Settings from an Existing VEREX Director System Panel Panel & Sof tware Re visions: Beginning w ith V3.20, the VER EX Director soft ware can conn ect with panels V2.0 and higher. Associated pane ls must be the same rev. level, a nd the Director software must typically be the same level or higher. E xception: V3.3 pa nels OK with V3.20 software (if IP-related features are not needed).
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Customizing the MyTools Bar You can Customize Your MyTools Bar The MyTools bar/list can be customize d as desired. Th e MyTools s ettings are s aved separately f or each o perator, allow ing everyone to use their preferred layout. Tip: The contents of your MyTools bar (i.e., for the present operator) are saved automatically when you change any settings through this screen. Opening and Positioning the MyTools Bar To open or close the MyTools bar, click [MyTools] on the toolbar .
View (menu) ÖMyTools ÖCustomize - Show Button Captions in MyTools: Whether or not you want the textdescriptions to appear for items in your MyTools bar. - Show Button Icons in MyTools: Whether or not you want the graphic symbols to appear for items in your MyTools bar. - Icon Position: This selects the position of the graphic symbols relative to the text-description for each item in the MyTools bar (above, below, to the left, or to the right).
System Capacities Software Licensing and Activation Key Maximum sy stem capacities and types of expansion / application m odules suppo rted depends on your softw are licensing, which is managed thro ugh a small 'activation key' and the license-manager software. To update y our system capacities, refer to "Software Activation and Licensing". Checking or Updating Your System Capacities To check your present system capacities, open the Help me nu, and select [About].
Notes and Exceptions: ‡ Optional via licensing; § For new systems / updated hasp key only; ∗ To support doors/access-control and/or 'memory model' ≥4, xL panels (narrow mainboard) require a feature expansion board; • Client/Server operation also allows multi-server login; • Adding panels allows for more areas, sensors, doors, etc.
Note: "Holiday" 1 and 2 are reserved for the dates to change between daylight savings and standard time. Floors: 124 (in a single building, or the combined total for multiple buildings). Guard Tour s: Not limite d (subject only to hard-drive space). For each Main Panel (per panel-type +expansion, licensing and 'Feature-Set') Panel Legend (for this table only, col. 2): P0: ISM (square mainboard); P1: xL (narrow mainboard); fe: +Feature Expansion board. Doors (+ Elev./Lifts) Auth.
Common Per-Panel Capacities (not based on 'Feature-Set') Floors: The "Enterprise " version of the software supports 124 unique accesscontrolled floors. (These can be in a single building, Expansion / Application Modules: 24 system LCD keypads and/or other modules, or 60 suite-security keypads (see exceptions). or the combined total across multiple buildings.
LCD keypad Class ‘A’ (4 wire loop) Class ‘B’ (2 wire loop) Tamper Fire module MAP annun. -- • - -- • • • Suite Keypad • RF module Door ctrlr I/O expansion Elevator Controller -- - - - -- - - • • • • • New style modules (≥V4.4): These use custom circuit types (configurable).
Advanced Database Features already using SQL server to manage databases.
User-Logins (Needed for: Database Query, and SQL Server Support) The Table Repair Utility User 'Logins' The "Databas e Query" feat ure, and SQL server support require yo u to provide some login inf ormation that will be u sed to access the VEREX Director database. Tip: With a system managed under SQL server, this information must match these values for the Director database entered at the SQL Server PC.
Setting Up "User Logins" VEREX Director-Repair.exe ÖUser Logins Before starting the table repair utility, ensure that all copies of the VEREX Director software (and associated server and communications components) are shut down. ------------------------- At your VEREX Director w orkstation (server PC if client-server) open the Windows Start menu, a nd select Programs, VEREX Direct or V4, and VEREX Director-Repair.
Linking to the Database (Used for: Custom Query/Reporting; ERM Integration) Introduction Director's "Database Query" feature allows you (or your cus tom softw are) to link to the database, and view or use the data as desired. (This pertains to read-only database 'views ' (provided) that mirror the contents of the database.) This allo ws setting up c ustom reports (e.g., setting up your ow n cu stom queries in M S Access, or using a program such as "Cry stal Reports".
4) 6) You can ignore most of this screen. At the very bottom, open the "Files of type" field [T], and select "ODBC Databases ()". 5) This screen will appear: Select: User Data Source (...) at the top, and click [ Next ]. 7) In the next screen: You can ignore most of this one, too: Select: SQL Server in the list, and click [ Next ]. 8) In the next screen, click [ Finish ]. Just select Machine Data Source at the top, and click [ New ]. 21-0381E v4.7.
If you see any additional screens before the one shown below, respond appropriately ( [Next], etc.). 11) In the next screen, make selections similar to as shown: Tip: If asked to log in, enter the "DirectorQueryUser" login name and password. Exception: Auto card-import tasks involving the 'ErmUserImport' and 'ErmUserImportResult' tables require the "ImportUserLogin" login name and password. 9) In the next screen, enter a suitable data source "Name", plus a "Description" if desired.
13) In the next screen, click [OK], or [Test Data Source], as desired: 15) Now, select the VEREX Director database view(s) that you want to be available to you: When ready, click [ OK ]. 16) Your selected VEREX Director database view(s) are now linked to your new database. Tip: A successful "Test" indicates you've entered correct login data, etc.
Automated User-Import (Used for: ERM Integration) Introduction Software Interface ("Middleware") Tasks VEREX Direc tor provides an automated user import feature--allowing it to be interfaced with a personnel management system (Also called: Resource Management"). "Enterprise Caution: Thi s requires so urce data with very specific structure.
Setting Up Automated User Imports [Management] ÖDatabase Maintenance ÖUser Import Notice: As a precaution before setting up this feature, ensure you have an up-to-date backup copy of the database. For details, refer to "Backing up or Restoring the Database". 1) Select [Management] in the 'tree'. 2) Select Database Maintenance, and open User Import . 3) Then, refer to the item-descriptions for this screen while making your selections.
Manually Importing User-Data From a Text File Introduction User data an be imported from an ex ternal file if necessary. Caution: This requires a source text file with very specific st ructure (otherwise, the database can become corrupted). As such, this feature should not be used by persons w ho are unfamiliar w ith compute rs or text file formats. Importing Card Data Manually 1) As a precaution before using this feature, ensure you have an up-to-date backup copy of the database.
System / Hardware Reference System Design Aspects (Topology) The following concepts ca n be 'mix ed and matched' as desired when designing a system: PCs / En vironments: The VEREX Director software can be installed for use on a si nglePC, or across multiple PCs in a n etwork environment. Different aspects of the software will be installed, depending on what each PC is used for (database server, operator workstation, and/or for pa nel/modem connections).
connections are 'serial', with or without conversion to "RS485 ". ( RS485 conn ections allow for longer distances, and/or mul tiple panels per connection.) IP Connections: Secure and regular IP connections are also supported. More: IP Connectivity Dial up panels with dedicated ext ernal modems (one panel per mode m) can be set to automatically dial-in to the VEREX Director sy stem to transmit alarms or blocks of activity messages.
Motion Dete ctor: This is a device mounted strategically in side the facility to detect motion within a pr edetermined area. The most commonly used type is the infrared det ector, which sens es changes in infrared e nergy (temperature) related to mo vements within the coverage area. The cove rage pattern and sensitivity of t he unit can b e adjusted during the installatio n to avoid false alarms due to pets.
Keypad Tone Reference (≥V4.5 with ≥V4.42 firmware) The follow ing table shows keypad tones for the indicated conditions. Tones that “Standard” vs. “Reversed” are shown in bold. Tip: “Standard” versus “reversed” tones is selectable under: Account Information, ÖSetup , Ö”Arm/Disarm and Tones”. are different f or LCD keypad Tones Condition Standard Tones Reverse Tones Fire 1 second on and off. 1 second on and off.
Table 2: Arming station Tones Condition Standard Tones Reverse Tones Fire 3 times 500 ms on and off, then there 1 second gap 3 times 500 ms on and off, then there 1 second gap Chime Double short : 125 ms on and 125 off four times Double short : 125 ms on and 125 off four times Exit/Entry Delay Slow cadence: slow on/off tones On Time: 250 ms Off Time:750 ms Steady continuous tone Exit Delay with point open (see note below) Fast cadence: fast on/off tones On Time: 250 ms Off Time: 250 ms Fast ca
On-Line Support & Product Information On-Line Information and Support The VEREX Technology web site (http://www.verextech.com) provides access to product marketing and sup port information 24 hours a day, 7 days a week. VEREX Tech nology provid es all product datasheets and marketing materials as Adobe® PDF files for direct do wnload and printing. Installation in structions an d user's guid es for current produ cts are also available in PDF format.
Index Absentee report ................................................14 Access ...... 26, 140, 148, 156, 236, 250, 254, 262 Card format .................................................232 During comms failure ..........................168, 232 Reporting on User Access Rights (by Area¸ Door¸ or Floor) ..........................................26 User-photo verification ..................................44 Access control 140, 148, 156, 168, 236, 250, 254, 262 Card format ....................................
Text paging (Serial Reporting) .................... 218 Alarms (blocking unwanted alarms from 'pseudos').................................................... 234 Allow duress ................................................... 204 Antipassback status ........................................ 101 Resetting for one user or everyone............... 82 Resetting for users in a specific area .......... 101 Apartment ....................................................... 250 Suite-Security Keypads..................
Changing settings for ...... 136, 140, 148, 246, 280 An account folder (renaming)......................188 Areas ..........................................................236 Authorities for users/entrants ......................148 Cardholders/entrants ..................................156 Custom input point types.............................275 Daylight-savings date..................................144 Doors ..........................................................
3A - Setting up Shared Users ..................... 200 3B - Defining groups of shared holidays ..... 201 4A - Assign Groups of Shared Users to Accounts (Shared User Management).... 202 4B - Assign Groups of Shared Holidays to Accounts (Shared Holiday Management) 203 Computer requirements .................................. 292 Condo ............................................................. 250 Suite-Security keypads ............................... 250 Condominium LED keypads .............................
Database backup ............................................176 Database query...............................................348 Activate for a typical system........................346 Date format settings........................................295 Daylight-Savings and Standard time Dates for time-change.................................144 Synchronize panels after time-change ..........80 DCOMCNFG...................................................302 Dealing with alarms (Comment/Resolve) ..........
Checking for panel vs. software differences/conflicts ................................ 172 During a panel-update session;Don't decide now ......................................................... 122 Partial updates shown in Yellow/Green in user list ........................................................... 157 Escort Privilege............................................... 151 Event................................................................. 35 Event filtering for operators.......................
Input points ..................... 270, 273, 274, 275, 278 Check status of input points ........................110 Custom circuit types....................................278 Duplicated numbers (see display offsets) ...222 Video Events...............................................273 Input points (Monitored Sensors) ....................270 Input Points—Custom Point Types .................275 Input Points—Pre-Defined Sensor Types .......274 Inputs Setting up Input Points ................................
Monitoring ............................................... 138, 228 A guard tour in progress ............................... 48 Listing only specific events/alarms................ 38 Monitoring Paging & Remote Mgt. Settings 228 Remote cameras........................................... 54 Scheduled event filtering for operators ....... 138 The system monitoring window..................... 35 Using Maps and video .................................. 54 Monitoring Paging & Remote Mgt. Settings ....
Define/setup................................................222 Find/select.....................................................10 Selection not available (greyed-out)..............10 Set panels/groups to appear in the tree or on forms .........................................................10 System Panels and Displayed Item-Numbers ................................................................222 System settings for each panel ...................224 Panels not listed....................................
Replacing a main panel .................................. 222 Report ............................................................... 30 Also see Reports .......................................... 14 Creating custom queries and reports .......... 348 Import archived data to report on ................ 182 Reporting .......................................................... 30 Also see Reports .......................................... 14 Creating custom queries and reports ..........
Setting the Panel Service PIN for this Account207 Setting up (configuring) guard-tours..................50 Setting up a new system .................................318 Try the Configuration Wizard ......................318 Setting up Multi-Panel Arm/Disarm .................245 Setting up Panel Groups .................................220 Setting up required-attendance time periods ....18 Setting up Shared Holidays (and/or Time-Change Dates) .........................................................
Checking status of a Suite Security System . 94 Checking status of doors ............................ 104 Checking status of expansion modules......... 92 Checking status of input points ................... 110 Checking status of system/equipment conditions.................................................. 88 Login automatically to control & status........ 130 Outputs ....................................................... 112 User In/Out Status ......................................
Add or view/change settings .......................156 Area Users (Activity¸ User Count¸ and APBReset) .......................................................99 Assign Groups of Shared Users to Accounts (Shared User Management)....................202 Custom Information Categories for Users ...154 ID# Reservations for shared users..............196 Printing or viewing sorted lists of users .........28 Reset APB by area .....................................101 Resetting APB status .............................
