User manual

Chapter 5 Troubleshooting
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5.41.2 Review Manager Settings
For the GUIMGR to connect to the FRM for management, the FRM's SNMP must
be properly configured with the manager's IP address and authorized for read/write
(via community string setting) and trap messages. Review the settings explained in
2.5.2.
Review the "Edit" settings in 3.2.3 of the GUIMGR application, and confirm that
the monitor mode is set to "1", IP address and community string for read/write
match those as set from section 3.3.
If the management workstation is on a remote network, ensure it can also pass
the ping test.
Figure 5.2 Ipconfig and Ping Remote Network
Check with your network administrator to ensure that any firewalls in place will
allow passing of SNMP protocol in order to connect with an FRM on a remote
network. By default SNMP uses port 161.
Always check all connections and double check all configurations. We have
tested the FRM and GUIMGR extensively on local networks, on remote networks
through bridges and routers and even over wireless links. You should not experience
any problems if you follow each and every step in this guide. We hope you enjoy
using the FRM with SNMP option and GUIMGR manager software.