User manual

Chapter 5 Troubleshooting
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5.41.2 Review Manager Settings
For the browser to connect to the FRM for management, the FRM's SNMP must be properly configured with
the manager's IP address and authorized for read/write (via community string setting) and trap messages. Review
the settings explained in 2.5.2.
Review the "Edit" settings in 3.2.3 of the GUI, and confirm that the monitor mode is set to "1", IP address and
community string for read/write match those as set from section 3.3.
If the management workstation is on a remote network, ensure it can also pass the ping test.
Figure 5.2 Ipconfig and Ping Remote Network
Check with your network administrator to ensure that any firewalls in place will allow passing of SNMP
protocol in order to connect with an FRM on a remote network. By default SNMP uses port 161.
Always check all connections and double check all configurations. We have tested the FRM and GUI
extensively on local networks, on remote networks through bridges and routers and even over wireless links. You
should not experience any problems if you follow each and every step in this guide. We hope you enjoy using the
FRM with SNMP option and web based GUI manager.