User Manual

ManualsBrandsCTI Products ManualsComputer AccessoriesNCB/IM with Internal PSTN Modem

CTI Products, Inc. NCB/IM User Guide

TABLE OF CONTENTS

QUICK-START GUIDE ............................................................................................................................................. 1

1. INTRODUCTION ................................................................................................................................................... 3

WHAT IS AN NCB/IM UNIT? ...................................................................................................................................... 3

REFERENCE DOCUMENTS ........................................................................................................................................... 5

FRONT PANEL ............................................................................................................................................................. 6

2. SETUP AND OPERATION .................................................................................................................................... 9

STEP 1. MOUNTING .................................................................................................................................................... 9

STEP 2. SWITCH SETUP .............................................................................................................................................. 9

STEP 3. ELECTRICAL CONNECTIONS ........................................................................................................................ 11

STEP 4. IMPLEMENTATION IN A NETWORK ............................................................................................................... 13

STEP 5. CONTROLLING THE WAN CONNECTION...................................................................................................... 16

3. NETWORK VARIABLE (NV) CONTROL ....................................................................................................... 17

TYPICAL NV BINDINGS ............................................................................................................................................ 17

MODEM CONTROLLER OBJECT ................................................................................................................................. 18

TELEPHONE DIRECTORY OBJECT .............................................................................................................................. 24

GLOBAL CONTROL OBJECT ...................................................................................................................................... 25

4. NCB/PLUG CONFIGURATION PLUG-IN ....................................................................................................... 27

INSTALLATION .......................................................................................................................................................... 27

ACCESSING NCB/PLUG .......................................................................................................................................... 28

USAGE ...................................................................................................................................................................... 28

APPENDIX ................................................................................................................................................................ 31

APPENDIX A. FACTORY DEFAULT CONFIGURATION ................................................................................................. 31

APPENDIX B. MOUNTING OPTIONS ........................................................................................................................... 33

APPENDIX C. CONNECTOR DETAILS ......................................................................................................................... 36

APPENDIX D. NCB VERSION COMPARISON .............................................................................................................. 39

APPENDIX E. TROUBLESHOOTING ............................................................................................................................ 40

APPENDIX F. SPECIFICATIONS .................................................................................................................................. 45

APPENDIX G. MODEM NOTES ................................................................................................................................... 46

INDEX ........................................................................................................................................................................ 49