Use and Care Manual
21
www.cuckooworld.com
ENGLISH
Troubleshooting
▼If there is anything wrong with the product, check the following points before contacting the customer service center.
When cooking doesn't work
• Did you press the START button?
• Is there a power outage during cooking?
• Did you turn the top cover to the locked position
before cooking?
• Did you turn the top cover to the open position
while cooking?
• After selecting the desired menu, be sure to press the
START button once and check if “Pre” is displayed on
the display or “:” is blinking.
• The model does not have a power outage
compensation function, so press the START button
once to cook again. (If the internal pressure is full, the
top cover may not open. Turn the pressure weight
toward VENTING to exhaust the pressure sufficiently
and open it.)
• Cooking will not start if you press the START button
without firmly turning the top cover to the lock position.
• If the top cover is suddenly turned in the open
direction during cooking, a “Lid” error occurs on the
display and cooking stops.
When cooking is not
completed for a long time or
is no longer passed in the
preheating process (Pre)
stage
• Did you fasten the top cover?
• Is the pressure weight turned in the direction of
VENTING?
• Aren't there many contents in the inner pot?
• Did you not use it for 220 V (power)?
• There is a preheating process (Pre) in the menu using
pressure. If the top cover is not in use, there is no
pressure inside the inner pot and the cooking stage
does not proceed. Cook after locking the top cover.
• If there is no pressure inside the inner pot, it does not
proceed to the cooking stage. Turn the pressure
weight in the SEALING direction so that the pressure
weight is horizontal.
• If there is a lot of contents inside the inner pot, it must
be heated more than when the contents are small,
and it takes a long time until sufficient pressure is filled.
• This product is for 120 V only. Use the power properly.
When there is a smell
during warming
• Did you close the top cover tightly?
• Did the power plug come out of the outlet
during warming?
• Have you kept warm for more than 1 hour or
too little rice/food?
• Have you put a spatula, cold rice/food, or other
types of rice/food to keep warm?
• Lock the top cover completely.
• Always connect the power plug during warming.
• Keep warming time within 1 hour as much as
possible.
• Do not keep cold rice or cold food warm.
When the cook button does
not work and the “ ”
indication appears
• Did you turn the top cover in the locked
direction?
• Turn the top cover to the fully locked direction. If the
top cover is not fully tightened, the START button will
not work.
When the “ ” indication
appears
• Appears when there is a problem with the
temperature sensor.
• Turn off the power and contact the customer service
center.
When the “ ” indication
appears
• Appears when there is a problem with the
temperature sensor.
• Turn off the power and contact the customer service
center.
When the “ ” indication
appears
• Appears when there is something wrong with
the high pressure detector.
• Turn off the power and contact the customer service
center.
When the “ ” indication
appears
• Appears when there is something wrong with
the low pressure detector.
• Turn off the power and contact the customer service
center.
When the “ ” indication
appears
• Appears when there is something wrong with
the high pressure detector.
• Turn off the power and contact the customer service
center.
When the “ ” indication
appears
• Appears when there is something wrong with
the low pressure detector.
• Turn off the power and contact the customer service
center.
Symptom Checklist Measures










