Operating instructions
17
Technical
1.  Problem: The motor does not start.
  Solution: 
 •  There is a safety interlock to prevent the 
motor from starting if it is not properly 
assembled. Make sure the work bowl 
and work bowl cover are securely locked 
into position.
 •  If you are slicing or shredding and the 
above solution does not work, make sure 
that the food contents in the feed tube are 
cut below the maximum fill line so that the 
activation rod can engage the motor.
 •  If the motor still will not start, check the 
power cord and outlet.
2. Problem: The food processor shuts off 
during operation.
  Solution: 
 •  The cover may have become unlocked; 
check to make sure it is securely in 
position.
 •  A safety protector in the motor prevents the 
motor from overheating, which is caused 
by excessive strain. Press the Off control 
button and wait 10 to 15 minutes to allow 
the food processor to cool off before 
resuming.
3. Problem: The food processor cover 
becomes unlatched in the back and/or 
makes a loud noise.
  Solution: 
 •  The back of the cover becoming unlatched, 
and any related noise, will not prevent the 
unit from working. Simply push down to 
lock the back into position.
4. Problem: The motor slows down during 
operation.
  Solution: 
 •  This is normal as some heavier loads (e.g., 
slicing/shredding cheese) may require the 
motor to work harder. Simply reposition the 
food in the feed tube and try again.
 •  The maximum load capacity may have 
been exceeded. Remove some of the 
ingredients and continue processing.
5. Problem: It is difficult to remove the 
chopping/mixing blade from the work bowl.
  Solution: 
 •  These innovative blades have been 
designed to lock in the work bowl to 
prevent them from falling out when 
emptying the contents of the bowl. 
Using extreme care, use a little extra force 
to remove the blade.
6. Problem: The food processor vibrates/moves 
around the countertop during processing.
  Solution: 
 •  Make sure the rubber feet at the bottom of 
the unit are clean and dry. Also make sure 
that the maximum load capacity is not 
being exceeded.
 •  This is normal as some heavier loads (e.g., 
slicing/shredding cheese) may require the 
motor to work harder. 
7. Problem: The large pusher falls out when the 
cover is turned upside down.
  Solution: 
 •  The pusher lock feature, located above the 
handle, should be pulled out.
WARRANTY
FULL TEN-YEAR 
MOTOR WARRANTY
LIMITED THREE-YEAR 
WARRANTY
This warranty is available to U.S. customers 
only. You are a consumer if you own a Cuisinart 
Elite Collection
®
 2.0 12-Cup Food Processor 
that was purchased at retail for personal, 
family or household use. Except as otherwise 
required under applicable law, this warranty is 
not available to retailers or other commercial 
purchasers or owners.
We warrant that your Cuisinart Elite Collection
®
2.0 12-Cup Food Processor will be free of 
defects in materials and workmanship under 
normal home use for three years from the date 
of original purchase.
We recommend that you visit our website, 
www.cuisinart.com for a fast, efficient way to 
complete your product registration. However, 
product registration does not eliminate the 
need for the consumer to maintain the original 
proof of purchase in order to obtain the 
warranty benefits. In the event that you do not 
have proof of purchase date, the purchase date 
for purposes of this warranty will be the date of 
manufacture. 
If your Cuisinart Elite Collection
®
 2.0 12-Cup 
Food Processor should prove to be defective 
within the warranty period, we will repair 
it, or if we think necessary, replace it. To 
obtain warranty 
service, simply call our toll-










