Operating instructions
18
free number 1-800-726-0190 for additional 
information from our Customer Service 
Representatives, or send the defective product 
to Customer Service at Cuisinart, 7475 North 
Glen Harbor Blvd., Glendale, AZ 85307.
To facilitate the speed and accuracy of your 
return, please enclose $10.00 for shipping and 
handling of the product.
Please pay by check or money order (California 
residents need only supply proof of purchase 
and should call 1-800-726-0190 for shipping 
instructions).
NOTE: For added protection and secure 
handling of any Cuisinart
®
 product that is being 
returned, we recommend you use a traceable, 
insured delivery service. Cuisinart cannot be 
held responsible for in-transit damage or for 
packages that are not delivered to us. Lost 
and/or damaged products are not covered 
under warranty. Please be sure to include 
your return address, daytime phone number, 
description of the product defect, product 
model number (located on bottom of product), 
original date of purchase, and any other 
information pertinent to the product’s return.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty 
Service, California residents have the option of 
returning a nonconforming product (A) to the 
store where it was purchased or (B) to another 
retail store that sells Cuisinart
®
 products of the 
same type.
The retail store shall then, at its discretion, 
either repair the product, refer the consumer 
to an independent repair facility, replace 
the product, or refund the purchase price 
less the amount directly attributable to the 
consumer’s prior usage of the product. If the 
above options do not result in the appropriate 
relief to the consumer, the consumer may then 
take the product to an independent repair 
facility if service or repair can be economically 
accomplished. Cuisinart and not the consumer 
will be responsible for the reasonable cost of 
such service, repair, replacement, or refund for 
nonconforming products under warranty.
California residents may also, according to their 
preference, return nonconforming products 
directly to Cuisinart for repair, or if necessary, 
replacement, by calling our Consumer Service 
Center toll-free at 1-800-726-0190. 
Cuisinart will be responsible for the cost of the 
repair, replacement, and shipping and handling 
for such products under warranty. 
BEFORE RETURNING 
YOUR CUISINART PRODUCT
If you are experiencing problems with your 
Cuisinart product, we suggest that you call 
our Consumer Service Center at 
1-800-726-0190 before returning the 
product to be serviced. If servicing is 
needed, a representative can confirm 
whether the product is under warranty and 
direct you to the nearest service location.
Your Cuisinart Elite Collection
®
2.0 
12-Cup 
Food Processor has been manufactured to 
the strictest specifications and has been 
designed for use only in 120-volt outlets 
and only with authorized accessories and 
replacement parts. This warranty expressly 
excludes any defects or damages caused 
by attempted use of this unit with a 
converter, as well as use with accessories, 
replacement parts or repair service other 
than those authorized by Cuisinart. This 
warranty does not cover any damage 
caused by accident, misuse, shipment 
or other than ordinary household use. 
This warranty excludes all incidental or 
consequential damages. Some states do 
not allow the exclusion or limitation of 
these damages, so these exclusions may 
not apply to you. You may also have other 
rights, which vary from state to state.
Important: If the nonconforming product 
is to be serviced by someone other than 
Cuisinart’s Authorized Service Center, please 
remind the servicer to call our Consumer 
Service Center at 1-800-726-0190 to ensure 
that the problem is properly diagnosed, the 
product is serviced with the correct parts, 
and the product is still under warranty.
©2015 Cuisinart
150 Milford Road
East Windsor, NJ 08520
Printed in China
14CE006636
N IB-13082-ESP










