Specifications

Troubleshooting Guide 45
Problem Cause Solution
6. Loss of water pressure. A. Inadequate mineral in media tank. A. See problem 7 & 8.
B. Control and/or resin bed plugged with
debris or iron build-up.
B. Clean control and increase frequency of
regenerations or length of backwash. Plant
recondition if necessary.
C. Inlet manifold plugged. C. Remove control from tank and clean inlet
manifold. Check if eductor screen/nozzle
is also plugged.
D. Control plugged with foreign material
broken loose from recent plumbing work.
D. Clean control.
7. Loss of mineral to drain. A. Improper drain line ow control. A. Ensure that the control has the proper
drain line ow control. (See Table 10)
B. Air in water system. B. Ensure that system has proper air
eliminator control.
8. Mineral to service. A. Control connected to tank backwards. A. Verify that control is properly mounted to
the tank.
B. Defective outlet manifold. B. Replace outlet manifold.
9. Excessive water in salt
storage tank.
A. Secondary shut-off (brine valve oat) not
properly set.
A. Refer to ‘”A” Dimension Charts/Rell
Rates’ to set the brine valve oat
dimension.
B. Plugged drain line ow control. (Unit will
not draw brine).
B. Clean drain line ow control.
C. Plugged eductor system. (Unit will not
draw brine).
C. Clean eductor screen and nozzle.
D. Slow leak to brine line. Faulty eductor
sleeve or piston.
D. Replace eductor sleeve and piston.
E. Power outage while control was in rell
position.
E. Verify that items A-D are not the cause the
extra water in the storage tank.
10. Excessive water in salt
storage tank (Water
above brine valve oat).
A. Faulty brine valve; oat shut-off failure. A. Clean brine valve, replace stem seat, or
replace brine valve. When the brine valve
is faulty, one of the items listed under
problem 9 is also required in order to
produce excessive water in the storage
tank.
11. Unit fails to rell storage
tank.
A. Rell restrictor plugged. A. Clean or replace rell restrictor.
B. Air in brine line causes oat to slam shut
(Float rod is rigid).
B. Verify that all tubing connections are
properly assembled.