Specifications

46 Culligan Medallist Series
®
Problem Cause Solution
12. Unit fails to draw brine
or chemical.
A. Drain line ow control is plugged. A. Clean drain line ow control.
B. Plugged eductor system. B. Clean or replace eductor screen and
nozzle.
C. Line pressure too low. C. Increase line pressure to a minimum of 20
psi (140 kPa).
D. Internal control leak. D. Replace seal pack and/or eductor sleeve/
piston assembly.
E. Drain line too long or restricted. E. Verify proper drain line length. See ‘Flow
Rate and Drain Line Charts’.
F. Eductor is drawing air into system. F. Verify that all tubing connections are
properly assembled.
13. Unit uses an excessive
amount of salt or
chemical.
A. Incorrect programming. A. Refer to the ‘Programming’ section and
verify all settings.
B. Excessive water in storage tank. B. Refer to problems 9 & 10.
14. Continuous ow to drain. A. Internal seal pack leak. A. Replace seal pack as outlined in the ‘Parts
Replacement Guide’ section.
B. Seal pack or brine piston jammed in
position.
B. Replace the seal pack or brine piston as
outlined in the ‘Parts Replacement Guide’
section.
C. Power failure while unit was in regeneration. C. Restore power to unit. Verify that unit is
connected to a constant power source.
15. Salt water to service A. Inadequate Brine/Rinse setting for desired
salt dosage.
A. Refer to the ‘Programming’ section and
verify all settings.
B. Low water pressure lengthens brine draw
time.
B. Increase line pressure to a minimum of 20
psi (140 kPa).
C. Too much brine in the storage tank. C. Refer to problems 9 & 10.