Culligan® Platinum Plus Series Automatic Water Conditioner Owners Guide
Thank You And Welcome To Your New World Of Better Living With Culligan Water. The Culligan Platinum Plus Series Water Softeners with Soft-Minder® Meter and Aqua-Sensor® sensing device are tested and certified by WQA against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium), barium and radium 226/228 as verified and substantiated by test data. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to.
Performance Data Sheets are included in this manual for various Culligan Platinum Plus Series Softener models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences between the models. The softener warranty is located on page 55 of this Owner’s Guide. Table of Contents Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Valve Overall Conditioner Height Media Tank Design Media Tank Dimensions (Dia x Ht) Salt Storage Tank Dimensions (Dia x Ht) Exchange Media, Type and Quantity Underbedding, Type and Quantity Exchange Capacity @ Salt Dosage Per Recharge Efficiency rated dosage1 Freeboard to Media2 Freeboard to Underbedding3 Salt Storage Capacity Rated Service Flow @ Pressure Drop Total Hardness, Maximum Total Iron, Maximum Hardness to Iron Ratio, Minimum Operating Pressure Operating Pressure (Canada) Operating Tempera
Introduction Read this Manual First Before you operate the Culligan Platinum Plus Series Water Softening System, read this manual to become familiar with the device and its capabilities. Watch for Special Paragraphs Please read the special paragraphs in this manual. Examples are shown below. Safe Practices Throughout this manual there are paragraphs set off by special headings. Note: Check and comply with your state and local codes. You must follow these guidelines.
It’s All So Easy, So Economical, So Efficient, So Enjoyable! Kind To Skin And Complexion Introduction (cont.) Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric shaver. Bathing And Showering You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did before soft water.
Introduction (cont.) Saves Water-Heating Energy, Helps Water-Using Appliances Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water pipes, shower heads, and water-using appliances. This scale can cause premature maintenance and failure. Elimination of hard water also provides substantial energy savings because scale acts as an insulator, wasting electricity or gas used to heat water.
Why Water Gets Hard And How It’s Softened All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and odors.
The Culligan Process Your Culligan water conditioner consists of three basic components, (A) the Control Valve, (B) the Mineral Tank, and (C) the Brine System. A. B. The exclusive Culligan control valve automatically performs a variety of tasks that are necessary for the proper operation of your water conditioner. These tasks, commonly referred to as cycles or operating positions, are Service, Regeneration, and Brine Refill. 1.
Water Meter Mode In water meter mode, the controller keeps track of the quantity of water that has flowed through the resin bed. Based on the influent water hardness and the hardness capacity of the resin bed, a service life expectancy in the quantity of softened water is calculated and programmed into the control. When the set point is reached, regeneration is triggered.
Preparation Component Description The water conditioner is shipped from the factory in a minimum of three cartons. Remove all components from their cartons and inspect them before starting installation. Control Valve Assembly - Includes the 5-cycle regeneration control valve and the Accusoft® Plus Microprocessor. Small parts packages will contain additional installation hardware, and the conditioner Owner’s Guide.
Application Water quality - Verify that raw water hardness and iron are within limits. Note the hardness for setting the salt dosage and recharge frequency. Preparation (cont.) Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types Dissolved Iron, Particulate Iron, Organic Bound Iron and Bacterial Iron. Hardness sample kits are available through your local Culligan dealer.
Installation Note: Read this section entirely before starting the installation. Follow all applicable plumbing and electrical codes. With the exception of media containers, open the remaining containers, remove all the components, and inspect them before starting installation. Placement Refer to figure 1 for system placement. • Set the media tank on a solid, level surface near water, drain and electrical facilities.
Installation (cont.) Loading the Tank (12”, 14” and 16” Tanks) 1. Position the tank so that the Culligan® logo is in the front. 2. Remove the inlet strainer. 3. Install the outlet manifold into the tank (Figure 2). 4. Cover the top of the manifold with a clean rag. 5. Using a large-mouth funnel, load the Culligan underbedding through the top of the tank. Caution! DO NOT allow the outlet manifold to move when loading the media. The manifold must remain vertical to ensure a good seal at the gasket.
Installation (cont.) Mount the Control Valve See Figure 4 for a visual on mounting the control valve to the tank. • Remove and discard the protective cover in the tank neck. • Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread. Failure to install the strainer correctly can cause the control to leak. • Lubricate the O-ring on the valve body lightly with silicon lubricant.
Installation (cont.) Flow Control Eductor Nozzle Listed below is the recommended eductor nozzle to be used at various salt dosages. Tank Injector Draw Rate DLFC (gpm) BLFC (gpm) 10 x 54 1 - white 12 x 52 1 - white 0.38 2 0.25 0.38 3.5 0.25 14 x 65 16 x 65 4 - green 0.78 5.0 0.50 4 - green 0.78 6 0.50 Table 2 - Flow Restrictors Refer to Figure 6 for a visual on changing the eductor nozzle and the backwash flow control.
Installation (cont.) Backwash Flow Control Replacement: • Remove the drain clip and pull the drain elbow straight off. • Remove the backwash flow control located behind the elbow. • Install the correct backwash flow control. • Reverse the procedure to reassemble. Note: The number on the flow control should face into the valve body. Note: Dip switch #5 is to be in the “off ” position for 10” and 12” Tanks (0.25 gpm refill flow control).
Installation (cont.) Drain Line Connection Refer to Table 3, for drain line length and height limitations. • Remove 1/2” pipe clamp from the small parts pack included with the control. • Route a length of 1/2” drain line from the drain elbow to the drain. • Fasten the drain line to the elbow with the clamp. • Secure the drain line to prevent its movement during regeneration.
Brine Valve “A” Dimension The Culligan Platinum Plus Series™ unit contains a brine float which can serve as a backup refill shutoff in the event of a failure, such as a power outage when in the refill position. The float level should be set based on the salt dosage setting. Refer to Figure 8 and Appendix A Table 4, page 43. • Remove the nut retaining brine valve to the brine chamber. • Lift the brine valve from the brine chamber.
Installation (cont.) Connect the Brine Line • Measure a length of brine line sufficient to reach from the brine tank to the brine fitting, with no sharp bends. For easier access to the float it is recommended to add an extra four feet (1.3 meters) of length to the brine line. Cut both ends of the brine line squarely and cleanly. • Slip the white nut over one end of the tubing and press the plastic insert into the end of the tubing (Figure 10). Connect to the brine valve and tighten nut.
Programming Power Loss The AccuSoft® circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The capacitor is capable of maintaining the time, for at least one day, in the event of a power outage. The EEPROM ensures that the individual programming parameters of your softener are not lost. If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash “12:00 PM” when power is returned to the control.
The Culligan® AccuSoft® Plus circuit board controls all the softener functions. These settings are programmed at the time of installation. The following is a list of all the microprocessor functions in the event that any of the settings need to be adjusted. Programming (cont.) A further description of each programming setting and the corresponding display is outlined below.
Programming (cont.) • Regeneration Interval - This setting is used to set the days between regeneration in time clock mode. It is also active in meter or Aqua-Sensor® mode if the time clock backup DIP switch # 10 is set to on. The display will show “REGEN” icon and “dAYS” as well as the numbers to change. Adjust the value with the “Up” or “Down” keys. Pressing the “Program” key will save the setting and move to the next programming step.
• Programming (cont.) Efficiency Mode (flow meter only) - Efficiency mode will only be active if the conditions as explained earlier are met (Not available if DIP switch #6 or DIP switch #9 are on). The “EFFICIENCY MODE” Icon will be displayed with a default of “YES”. Toggle between “YES” and “NO” with the “Up” or “Down” key. Pressing the “Program” key will temporarily store the setting and move to the next programming step.
Programming (cont.) • Salt Dosage - This setting is used to set the salt dosage. The display will first show “dOSAGE” for two seconds and then display the default (or previously programmed value). The proper units (lbs or kg) will appear according to dip # 7 setting (English/Metric). Adjust the salt dosage with the “Up” or “Down” keys. KG 3.O Note: This setting also appears during Aqua-Sensor® Programming. Pressing the “Program” key will save the setting and move to the next programming step.
• Total Capacity Set Point (Max Capacity) - This setting is used to program a value that corresponds to the maximum capacity that can be expected from a unit before it is completely exhausted. If the unit reaches this set point an immediate regeneration will occur . This setting will only appear if a flow meter is connected to the circuit board. Adjust the value with the “Up” or “Down” keys.
Statistic Functions The statistical functions are reached by pressing the “Information” key. Repetitive presses of the “Statistics” key will cycle through the standard statistics mode until cycled back to time of day display. Once either of the Information menus is entered the information shown for each display is outlined below: • Aqua Sensor - This display will only show when in aqua sensor mode (no meter attached).
Regeneration There are several conditions that will cause the control to trip a regeneration. The “REGEN” enunciator will light when the control has signaled for a regeneration. The “REGEN” enunciator will flash while the control is in regeneration. The following are conditions that will call for regeneration: 1 When the Soft-Minder® meter has recorded the passage of a predetermined number of gallons. 2 When the Aqua-Sensor® Probe senses the hardness in the Cullex Media.
Final Start-Up (cont.) Recommended Meter Start-Up Procedure • Close the main water supply valve. • Set the Bypass Valve to the bypass position. • Ensure that all faucets at the installation site are closed. • Direct the drain line discharge into a bucket where flow can be observed. • Plug the transformer into a 120 Volt, 60 Hz, single-phase receptacle. • Wait for the control to energize the motor and home itself. • Set the timer to the correct time of day. • Open the main supply valve.
Recommended Aqua-Sensor® Start-Up Procedure • Close the main water supply valve. • Install the sensor probe into the tank but do not connect the sensor to the control at this time. • Set the Bypass Valve to the bypass position. • Ensure that all faucets at the installation site are closed. • Direct the drain line discharge into a bucket where flow can be observed. • Plug the transformer into a 120 Volt, 60 Hz, single-phase receptacle.
Salt Supply, Usage and Service Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically made up in the bottom of the salt storage container, the Cullex® resin beads in the mineral tank are flushed with the brine solution as a step in the recharging process. Your Culligan Water Conditioner has been carefully designed to get the greatest amount of softening capacity from the salt it uses. Here is some pertinent information about salt usage, types and service.
Following these simple precautions will help assure continued trouble-free service and keep your Culligan Water Conditioner looking like new for years. 1. Do not place heavy objects on top of the salt storage tank or timer cover. 2. Use only mild soap and warm water when cleaning the exterior of the conditioner. Never use harsh, abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and similar products. 3.
Care and Cleaning of your Water Conditioner (cont.) To Clean Out the Salt Storage Tank A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water Conditioner at peak operating efficiency. Do it at least every 2 years when the salt supply is low. Follow these step-by-step procedures: Tools needed: • Scoop • Clean, bucket-size container • Phillips-head screwdriver • Garden hose • Household scrub brush or sponge 1.
Sanitizing Procedure A water softener in daily use on a potable water supply generally requires no special attention other than keeping the salt tank filled. Occasionally, however, a unit may require sanitization under one of the following conditions: • At start-up time. • After standing idle for a week or more. • On private supplies, the appearance of off-tastes and odors, particularly if musty or “rotten egg” (caused by harmless sulfate-reducing bacteria).
Things to Check Before Calling for Service If you unexpectedly experience hard water, make these simple checks before calling your Culligan dealer. One of the following conditions may be the reason for your interruption of service. Important If any of the following conditions is found, the water conditioner should be manually recharged according to instructions on page 18 after you have corrected the problem. Power Supply Check your power supply cord.
The Accusoft Plus microprocessor is equipped with an advanced error detection system. During all operating modes the softener’s electronics are performing self-diagnostics to ensure that the unit is operating correctly. There may be times, however, when something may occur that could cause the unit to improperly operate. In those instances the microprocessor will identify the exact problem and alert the user with an error code. Shown below is a description of the error codes.
Bypass When and How to Bypass Your Water Conditioner Normally, all water except outside lines passes through the water conditioner. There are times when the water conditioner should be bypassed, using the Bypass Valve. You should bypass: 1. If lines to outside faucets do not bypass the water conditioner, and you do not want to waste soft water on lawn sprinkling or other outside uses. 2. If you are going away on vacation and want to save salt by not having the unit recharge while you’re away.
Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers. Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs.
Performance Data Sheet Culligan Platinum Plus Series 10” Water Softener with AquaSensor® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers. Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs.
Performance Data Sheet Culligan Platinum Plus Series 12” Water Softener with AquaSensor® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers. Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs.
Performance Data Sheet Culligan Platinum Plus Series 14” Water Softener with AquaSensor® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers. Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs.
Performance Data Sheet Culligan Platinum Plus Series 16” Water Softener with AquaSensor® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
Appendix A Table 4 - Maximum Allowable Drain Line Length Operating Pressure 0ft (0m) 2ft (0.6m) 4ft (1.2m) 6ft (1.8m) 8ft (2.
Parts List 13 Head Assembly 12 20 10 19 9 11 8 7 6 20 13 2 19 5 18 17 44 16 15 14 13 1 3 4
Item No. No.Req’d Part No.
Parts List Valve Assembly 46
Item No. No.Req’d Part No. Description 1 1 01018690 Control Valve, Assembled 2 1 01019662 Piston Assembly 3 3 01019744 Clip - 10 Pack 4 1 01019665 Seal & Spacer Kit 5 1 01019667 Brine Valve 6 1 01019670 Turbine Meter Assembly 7 1 01019674 Injector Assembly #1 01019678 Injector Assembly #4 8 1 01019668 Injector Cap w/ O-ring 9 1 01019679 BLFC Assembly, 3/8”, 0.25 gpm - Includes Adapter, O-Rings, Flow Control & Retainer 01019680 BLFC, 1/2”, 0.
Parts List 4 Bypass Assembly 3 2 5 5 1 Item No. No.Req’d Part No.
Parts List Tank Assembly Item No. 2 Part No.
Parts List 2 16” and 18” Brine Systems 3 5 1 4 Item Part No.
1 Item 1 Part No. 01-0187-06 01-0187-10 01-0187-11 Description Brine Valve BLFC Elbow - 0.45 gpm BLFC Elbow - 0.
Parts List 2 24” Brine System 3 5 1 4 52 Item Part No.
Circuit Board Diagram Front View of Interface Circuit Board Reset Switch Configuration Dip Switch 7125 Softener Setting: 1-off, 2-on Rear View of HH24 Circuit Board Rear View of Interface Circuit Board Red Green Black Power 24V White Power 2.
Records and Data Important Data on Your Water Conditioner It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is necessary if you contact your dealer. Identification Model Name ____________________________ Catalog No. ______________________________ Control Model No. _______________________ Control Serial No. _________________________ Date of Installation ________________________ Tank Serial No.
Culligan Platinum Plus Series Automatic Water Conditioners You have just purchased one of the finest water conditioners made.
With Culligan You Get More Than a Quality Product You Get Your Water Expert, The Culligan Man We’re here to provide you with fast, dependable service, making sure any problems you have are taken care of. The Culligan Man has been around for seventy years, delivery dependable service all along. That’s why people say “Hey, Culligan Man!®” Because we’re the water experts. And that’s who you want taking care of your water.
