Installation Guide

5. Optional Internet/Email Interface Setup 1-2014
• Default is for DHCP to be on.
Question: What is a UPS device and why is it recommended?
Answer: A UPS (Uninterruptible Power Supply) device is battery backup to keep devices such
as computers and modems powered during short-term power outages.
• We recommend that the modem/router be powered through a UPS device to ensure that
your generator set is able to send emails and be remotely accessed at all times.
• For example, if your generator set shuts down during a utility power outage, the
generator set can still send you an email letting you know that the power has failed
and that the generator set shut down.
Question: When do I need to use a Static IP Address?
Answer: Static IP addresses are required if you plan to access your generator set remotely via
the Internet.
Question: I used the IP Addresses shown on the front of this guide, but why was I not able to
access the generator set?
Answer: The IP Addresses shown in this guide are only examples and are not likely to be the
ones that will work on your network setup.
Question: The IP Address consists of four numbers ranging from 0 to 255 which are separated
by dots; 179.168.052.094, for example. Are leading zeros necessary?
Answer: No, the IP Address, 192.168.0.1, for example, is equivalent to 192.168.000.001. The
address can be entered either way.
Question: How do I get my IP Number, Subnet Mask and Gateway?
Answer:
On a PC:
1. Disable the PC's wireless function.
2. Establish an Ethernet connection between the computer and generator set via a common
modem.
3. On the computer, Click Start>Run.
4. On the run menu that appears type “cmd " and click OK.
5. Type “ipconfig " on the DOS window that appears.
Question: Why do I need two IP Addresses to access my generator set?
Answer: You can access your generator set from two networks, your in-home or local network,
and from the World Wide Web, thus requiring two addresses.
• Your local IP Address is different from your World Wide Web IP Address.
• From your in-home network you use the generator set's Static IP Address.
• From the World Wide Web you first need to access your modem, which is
accomplished by typing in the Static IP Address of your Internet connection.
Your modem will then automatically forward you to your generator set on the local network.
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