Installation Guide

8. Communication Troubleshooting 1-2014
6. Ensure that the SMTP server in use is capable of distributing non SSL certified emails. If
the SMTP server is not capable of sending non SSL certified emails or the status is
unknown, please contact your ISP technical support for information.
7. Verify that the domain name is included in the user name field of the Network Setup screen
(i.e. username@domainname).**
8. Verify with your ISP that the Static DNS (Domain Name Server) #1 and #2 are correct.
9. If the previous steps do not correct the problem, contact a computer network specialist to
diagnose.
** “No authentication" is possible on some systems by leaving the username and password
fields blank.
IMPORTANT NOTE: Changes are not saved unless you navigate through all three
Network Setup screens and click on “Done". The message “Settings Saved Successfully"
is then displayed.
FIGURE 63. NETWORK SETUP - PAGE 1
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