Use and Care Manual

1-2014 5. Troubleshooting
5.4.4 No AC Power - generator set Running, Status LED On
Steady or Flashing Rapidly
Possible Cause: Circuit breakers tripped due to short circuit or overloading.
Corrective Actions:
1. Reduce number of loads.
2. Reset or turn on generator set circuit breaker.
3. Reset or turn on circuit breaker in the distribution panel.
4. Have the circuits from the generator set and distribution panel verified by an authorized
electrician.
5.4.5 Generator Set Cranks But Does Not Start - No Fault Code
Possible Cause: Faulty or incorrect spark plugs.
Corrective Actions:
1. Check and record last fault code.
2. Crank generator set and troubleshoot fault code and reference last fault code recorded
above if necessary.
WARNING
Some Generator Set service procedures present hazards that can result in severe personal
injury or death. Only trained and experienced service personnel with knowledge of fuels,
electricity, and machinery hazards should perform Generator Set service.
5.4.6 Genset Warning-Transfer Switch Failed to Transfer to
Utility - No Fault Code
Possible Cause: Transfer switch is faulty, or wire is disconnected or broken
Corrective Actions:
1. Have the utility switch-position wire, wire connections, and transfer switch checked by an
authorized electrician.
5.4.7 Low Oil Pressure Fault - Fault Code 2
Possible Cause: Oil Level too low/high, faulty switch, faulty oil pressure relief valve, faulty oil
pump
Corrective Actions:
1. Check oil level: add or drain oil as necessary.
5.4.8 Overcrank - Fault Code 4
Possible Cause: Faulty switch, faulty external start command, fuel supply, air fuel mixture,
exhaust system, wire connections, starter, ignition system
Corrective Actions:
1. Open any closed fuel valves.
A029V089 (Issue 9) 41