Service manual

8. Optional Internet/Email Interface Setup 9-2013
Question: What is the difference between Static and Dynamic IP Addresses?
Answer:
Dynamic IP Address - On your in-home network, the router (with DHCP enabled) will assign a
dynamic IP Address to all devices (computer, home generator set, etc.) connected to the router.
As devices are added and removed from the router, the devices are automatically updated with
new IP Addresses. This means that your computer and generator set IP Addresses will not
always be the same unless static IP Addresses are assigned.
Static IP Address - A static IP Address is an unique address that is permanently assigned to a
device. On the World Wide Web, your typical ISP (Internet Service Provider) assigns a dynamic
IP Address to your Internet connection. This is the IP Address you type into your Internet
browser to access your generator set from the World Wide Web. A static IP Address is required
for you to establish a constant address you can always access from the World Wide Web.
Contact your ISP to set up a static IP Address for your Internet connection.
Question: What is DHCP?
Answer: DCHP, or Dynamic Host Configuration Protocol, automatically assigns IP Addresses,
subnet masks, and gateways to devices, allowing them to communicate with each other.
• Your router and generator set are equipped with DHCP.
• Default is for DHCP to be on.
Question: What is a UPS device and why is it recommended?
Answer: A UPS (Uninterruptible Power Supply) device is battery backup to keep devices such
as computers and modems powered during short-term power outages.
• We recommend that the modem/router be powered through a UPS device to ensure that
your generator set is able to send emails and be remotely accessed at all times.
• For example, if your generator set shuts down during a utility power outage, the
generator set can still send you an email letting you know that the power has failed
and that the generator set shut down.
Question: When do I need to use a Static IP Address?
Answer: Static IP addresses are required if you plan to access your generator set remotely via
the Internet.
Question: I used the IP Addresses shown on the front of this guide, but why was I not able to
access the generator set?
Answer: The IP Addresses shown in this guide are only examples and are not likely to be the
ones that will work on your network setup.
Question: The IP Address consists of four numbers ranging from 0 to 255 which are separated
by dots; 179.168.052.094, for example. Are leading zeros necessary?
Answer: No, the IP Address, 192.168.0.1, for example, is equivalent to 192.168.000.001. The
address can be entered either way.
Question: How do I get my IP Number, Subnet Mask and Gateway?
Answer:
On a PC:
1. Disable the PC's wireless function.
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