…… QC5200 Handheld Computer User’s Guide
Copyright © 2010 Cummins Inc. All rights reserved. No part of this documentation may be reproduced or transmitted in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without express written consent from Cummins Inc. Windows CE is a registered trademark of Microsoft. Cummins Inc. reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Cummins Inc.
DISCLAIMER POWERSPEC CE AND QUICKCHECK CE SOFTWARE, REFERRED TO HEREAFTER AS COVERED CODE, IS PROVIDED UNDER THIS LICENSE ON AN ''AS IS'' BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES THAT THE COVERED CODE IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE OR NON-INFRINGING. LICENSEE BEARS THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE COVERED CODE.
Table of Contents Caution............................................................................................... 5 Welcome ............................................................................................ 6 Introduction to QC5200 Handheld .................................................... 7 Starting a QC5200 Application.............................................................. 7 Introduction to Windows CE ............................................................. 8 Command Bar .
Formats ................................................................................................ 41 Introduction to QUICKCHECK CE .................................................... 42 Activating QUICKCHECK CE................................................................ 42 Equipment Screen ................................................................................ 42 Fault Screen ......................................................................................... 46 Monitor Screen ...
POWERSPEC CE Installation Problems................................................. 75 POWERSPEC CE Hardware Problems................................................... 76 POWERSPEC CE Application Problems................................................ 76 QUICKCHECK CE Installation Problems............................................... 78 QUICKCHECK CE Hardware Problems................................................. 79 QUICKCHECK CE Application Problems..............................................
Caution • Do not attempt to service the QC5200 Handheld yourself. Do not disassemble, modify, drop, puncture, mutilate, solder, or alter the device. Always follow the installation instructions closely. • Do not expose the device to temperatures in excess of 60º C (140º F). When heated to excessive temperatures, battery cell could explode or vent, posing a risk of fire. While a recharging battery will normally feel warm to the touch, a damaged pack may produce extreme heat or give off a burning odor.
Welcome We thank you for purchasing a Cummins QC5200 Handheld Computer for Automotive and Industrial vehicle and diesel engine applications. It is our hope that this device will add value to your already valuable Cummins engine by giving you the ability to read engine and vehicle subsystem information quickly and conveniently. It is not intended to replace the Cummins INSITE™ tool.
Introduction to QC5200 Handheld When you first power on the Cummins QC5200 Handheld Computer, the QC5200 User Interface screen will be launched. Figure 1 – QC5200 User Interface Starting a QC5200 Application You have several options that can be selected from the QC5200 User Interface: • • • To start the POWERSPEC CE application, simply tap the PowerSpec icon on the screen or use the numeric key “1” on the keypad.
Introduction to Windows CE The QC5200 Handheld Computer is powered by Microsoft® Windows® CE, an operating system designed for mobile devices. Windows PC users will find a familiar look and feel to the user interface of Windows CE-based devices. Figure 2 – Windows CE User Interface The Windows CE environment provides users with the tools necessary to access files, run applications, and change settings.
Command Bar Use the command bar (also referred to as the taskbar) at the bottom of the screen to perform tasks within applications. The command bar includes menu names, functions, and the Input Panel icon, when needed. To see the name of an icon, tap and hold the stylus on the icon. To cancel the action, drag the stylus off the icon. Popup Menus Tap and hold an item to see a pop-up menu containing a list of actions that can be performed. Pop-up menus allow quick and easy access to the most common actions.
Control Panel The Windows CE Control Panel can be used to configure and customize the settings of the QC5200 Handheld Computer. Use the Control Panel for such tasks as changing the speaker volume, adjusting the display, or monitoring the battery level. Figure 3 – Control Panel To launch the Control Panel, tap the Start button in the Command Bar. Next tap Settings. Then tap Control Panel.
About Your QC5200 Handheld This section will introduce some of the basic components of the QC5200 Handheld Computer, including its display, memory, and keypad.
Touch Screen Figure 5 - Touch Screen Calibration Use the touch screen to enter information into the device. If the device is not responding properly to presses on the touch screen, a recalibration may be required. Press and hold the Shift and Power keys for approximately four seconds to launch the Touch Screen Calibration screen. Stylus Use the stylus to draw or tap on the touch screen. To remove the stylus, pull it straight up and out of the holder.
Display The QC5200 Handheld Computer contains a 3.5” LCD display with a resolution of 240 x 320 pixels. The device is a color LCD. The backlight of the LCD can be shut off to preserve power. Press and hold the Power key for approximately one second to toggle the backlight on and off.
Speaker Figure 7 – Volume & Sounds Properties The QC5200 Handheld Computer includes a front-facing speaker with a sound pressure level of 70 dB. Use the Volume & Sounds Control Panel to configure the speaker settings. Move the slider to select the desired volume level. The sounds associated with different system events can also be adjusted. Memory RAM The QC5200 Handheld Computer contains 64 MB of RAM (Random Access Memory). Approximately half of this memory is used by the Operating System.
Flash Memory The QC5200 Handheld Computer contains 256 MB of Flash memory. Part of Flash memory contains the Windows CE Operating System and device-specific files installed at the factory. These files cannot be deleted or accidentally lost from the system. Figure 8 – OnBoard Flash The remaining part of Flash memory is allocated to the Onboard Flash Drive, an internal drive that can be used to store critical nonvolatile files. To access the drive, double-tap My Device, and then double-tap OnBoard Flash.
Keypad Figure 9 – Keypad Layout Keypad Layout The QC5200 Handheld Computer features a keypad consisting of twenty keys, as shown in Figure 9 – Keypad Layout. The keypad includes the following: • • • • • • • • Arrow Keys Numeric Keys Tab Enter Backspace Shift Power Reset button Power Key The Power key is used to turn the unit on and off. When the Power key is pressed to turn the unit off, the QC5200 Handheld Computer actually enters Suspend mode.
The Power key can be used to generate shortcuts to various QC5200 Handheld Computer functions. These shortcuts are as follows: Toggle Backlight. Press and hold the Power key for approximately one second to toggle the backlight on and off. Calibrate Touch Screen. Press and hold the Shift and Power keys for approximately four seconds to launch the Touch Screen Calibration screen. Reset Button A reset may become necessary when the device no longer responds to a tap or button press.
Hard Reset In cases where the internal RAM is corrupted to the point that the unit will not boot, it may be necessary to perform a Hard Reset. Hold down the Power key while pressing and releasing the Reset button to force a Hard Reset. The following dialog should appear on the screen: Erase All RAM? YES = “up” key NO = any other key Figure 10 – Erase All Data Press the Up Arrow key to continue with the Hard Reset. If any other key is pressed, the unit will perform a Soft Reset.
USB Connector Figure 11 – USB Cable The QC5200 Handheld Computer includes a proprietary cable for connecting it to a standard USB port on a Windows PC. The USB cable is used for charging the internal battery, as well as for establishing an ActiveSync connection between the QC5200 Handheld Computer and a PC.
Battery Charging The QC5200 Handheld Computer contains a removable Lithium Ion soft-pack cell with built-in protection circuitry. It has a battery life of approximately 14 hours (depending on usage). Launch the Power Properties Control Panel to change the settings which affect battery life. When connected to a PC via the USB cable, the battery will recharge in eight hours. If DC power is used, the battery will recharge in four hours.
Installing QC5200 PC Software To install your QC5200 PC Software, please follow the instructions below: 1. Insert the QC5200 Application Suite CD into your CD ROM drive. 2. Find and run the installation file called: QuickCheck.exe 3. Follow the instructions on the screen 4. When the installation program is ready, please start the application called SyncReports by clicking: Start All Programs Cummins Cummins QuickCheck Launch SyncReports 5.
Installing the USB Driver The appropriate USB driver from the companion CD must be installed on the PC. If the driver isn’t installed, ActiveSync or Mobile Device Center will not be able to communicate with the QC5200 Handheld Computer. Make sure the QC5200 unit is running. Connect the QC5200 Handheld and the PC with a USB cable. The PC should then launch the Found New Hardware Wizard dialog. Figure 13 - Found New Hardware Wizard Select the Install from a list or specific location (Advanced) option.
Figure 14 - Select the Driver Dialog The Found New Hardware Wizard should detect the device as USB Sync. Click Have Disk. Browse to the file wceusbsh.inf from the CD. Then click Next. Figure 15 – Hardware Installation Warning When the Hardware Installation warning launches, click Continue Anyway. After the New Hardware Wizard has completed, the driver should be successful installed.
Transferring Files Figure 16 – Mobile Device The ActiveSync or Mobile Device Center icon in the PC’s system tray will turn green when a USB connection is established. Right-click the icon and then select Explore. This will launch the Mobile Device window on the PC. Files can now be transferred to and from the device.
Install and License PowerSpec PC POWERSPEC PC may be obtained from our website at www.powerspec.cummins.com. Once the POWERSPEC PC software has been installed and the QC5200 handheld device has been licensed, the QC5200 will edit feature settings. The handheld device must be registered to transfer HotSpecs to the Cummins engine. Note: Registering the handheld device must be done through the Edit Feature Spec operation of PowerSpec PC.
Introduction to PowerSpec CE The POWERSPEC CE application allows you to read and capture select engine and subsystem data from your diesel-powered vehicle. This data includes equipment identification information, equipment configuration, fault information, current operating parameters, and trip parameters. With POWERSPEC CE, you can: • • • • • • • • • Read and store engine configuration information Read both active and inactive engine faults. Clear inactive faults from the ECM.
Current Screen This label is an indicator of which screen is currently being displayed: Trip Information, Fault Codes, Read Feature Settings, Direct Engine Edit, or Transfer HotSpec. Menu Bar Exit Icon Current Screen Hot Keys Navigation A single screen tap allows the user to easily select the desired screen. This enables one to navigate to any other screen in a convenient, intuitive fashion. Using the Up and Down arrow keys will also navigate the main menu options.
Exit Icon This icon is used to exit the POWERSPEC CE application. Tapping this icon will display the “Are you sure…”box shown in the figure to the right. Clicking ‘Yes’ will exit the application. Clicking ‘No’ will return the user to POWERSPEC CE. Trip Screen The Trip screen is utilized to monitor vehicle trip-related data, such as vehicle distance, fuel consumed, and speed settings. It also displays lifetime totals of the engine and ECM. This is useful for understanding the vehicle usage.
Read/ Reset Faults The Fault screen's primary purpose is the display of diagnostic fault codes that are currently recorded on the vehicle. The list box contains the Active and Inactive Faults (if any are recorded on the vehicle), respectively. The Current Screen, Navigation Tabs, and Exit Icon are available on this screen. Using the Up and Down arrows will traverse through the fault lists. Pressing the Enter key on a selected fault will display the Fault Description dialog box (describe below).
Fault Description Dialog Box The list box on the Fault Screen shows all of the active or inactive faults that are recorded on the current ECM or that are stored in the current record. Faults are listed as PID/SID/SPN (see Glossary) and FMI numbers, along with an abbreviated textual description of the problem. More descriptive information can be obtained from these codes by selecting the row of the desired fault with the stylus or pressing the Enter key while the selected row is highlighted.
Read Feature Settings Select 'Read Feature Settings' to have POWERSPEC CE read your engine feature settings and display them in a viewable report. Then select 'Done' to close the report. Each time you read feature settings, POWERSPEC CE generates a report that can be viewed later using the Browse Engine Reports option from the top menu bar 'File' option.
Edit Feature Settings A feature may be enabled or disabled by tapping the appropriate symbol and tapping the Apply button. Other parameters may be Edited using the numeric keypad or selecting the parameter from a dropdown list. Select Cancel when no changes are to be made. Edit Data Plate Select the 'Edit' icon to have POWERSPEC CE modify your engine data plate information. The Customer Name, Customer Location and Vehicle Unit Number can be modified and written to the engine data plate.
Transfer HotSpec Option The Transfer HotSpec option is used in conjunction with POWERSPEC PC to transfer a HotSpec to the QC5200 Handheld Computer. Each HotSpec contains a set of customized electronic engine feature settings to be transferred to a single engine type - ISX, ISM, ISL, ISC, or ISB.
Moving the HotSpec The HotSpec will be automatically copied from the desktop PC to the QC5200 handheld device. The HotSpec can then be transferred to a matching Cummins engine via POWERSPEC CE. Transfer HotSpec Tap the ‘Transfer HotSpec’ option or press the ‘5’ key on the QC5200 Handheld Computer. The files are transferred to the Handheld and the list is automatically updated.
in the default 'Changes Only' mode, which means that it only shows feature settings that were changed during the transfer. If no parameters were changed, the 'No Changes Found’ message will appear. Each time you transfer a feature spec to the engine a change report is generated and saved to your handheld. You can view these reports later by using the "File Browse Engine Reports" option from the top menu.
Equipment Pull-Down The Equipment Pull-Down is used to classify records according to the vehicles they were extracted from. The items on this list correspond to the unique Vehicle Unit Number that was entered for a particular vehicle. The engine serial number is displayed next to the Vehicle Unit Number, for each of the vehicle engines in this list will be unique. Record List The Record List will show all records saved for that vehicle.
execution. This only changes the datalink selection for this session. This selection will not be saved once the POWERSPEC CE application is closed.
About Screen The About screen displays information about the POWERSPEC CE software such as the current version and build date. It also contains the PC ID that must be used when creating a HotSpec. Activate the About screen via the Help menu item and selecting ‘About’.
POWERSPEC CE Basic Tutorial This section describes a typical data-gathering session. It begins with collecting (scanning) the data, saving data, reviewing previously collected data, then downloading the saved data to the PC using the ActiveSync process, and finally how to remove POWERSPEC CE stored data from the handheld. This tutorial assumes the following: • • • The handheld device will be connected to a vehicle that it has not been previously connected to.
distance must be greater than one mile to create a trip report. Step 5: Fault Screen Next choose Fault Codes by tapping the Fault Code or pressing the ‘2’ on the keypad. This screen shows current engine faults and inactive faults. Select Reset Faults to remove any inactive faults from the engine. If faults are present, you will see them listed in the Faults List box located on the Fault screen. Selecting any fault takes you immediately to a pop-up that displays more details about the selected fault.
Installation The installation of the POWERSPEC CE is described in the QC5200 Installation of PC software section. Data The conduit transfers five types of information from the handheld organizer to the PC— engine information, trip, faults, feature settings, and feature settings change reports. It creates and maintains four “globally accessible” files, one for each type of data.
Introduction to QUICKCHECK CE The QUICKCHECK CE application, in conjunction with the QC CONFIGURATOR program, allows you to read and capture select engine and subsystem data from your diesel-powered vehicle. This data includes equipment identification information, equipment configuration, fault information, current operating parameters, and trip parameters.
Menu Bar Exit Icon Equipment Identifier Engine Information Connection Status Current Screen This label is an indicator of the currently active screen: Equipment, Fault, Monitor, or Trip. It changes as the Navigation Tabs are used to change between screens. Navigation Tabs Navigation Icons are available on all QUICKCHECK CE screens. These allow the user to easily select the desired screen with a single screen tap. This enables one to navigate to any other screen in a convenient, intuitive fashion.
of the screen. Equipment information uniquely identifies a vehicle and can be used to distinguish one set of data from another. With the exception of Total Engine Hours (which is found underneath the Software ID on the equipment list), all data on this screen is static and should remain the same each time the vehicle is connected to QUICKCHECK CE.
for a new vehicle so that it can be retrieved in future connections. Zoom Box Some data plate fields may contain strings of information that will not fit in the allocated display area. For these fields, an expanded display zoom box allows you to view the entire field. To activate the zoom box, simply tap the stylus on the field. Alternatively you may use the Up and Down arrows to highlight individual rows (as VIN is in the figure shown to the right) and then press the Enter key to activate the zoom box.
area of the screen. When using QUICKCHECK CE, glance at this portion of the screen for an idea of the current overall status of the application. Exit Icon This icon is used to exit the QUICKCHECK CE application. Tapping this icon will display the “Are you sure…” box shown in the figure to the right. Clicking ‘Yes’ will exit the application. Clicking ‘No’ will return the user to QUICKCHECK CE.
Active Fault List Fault Subsystem Inactive Fault List Clear Inactive Faults Faults Subsystem Selection Tapping the Fault Subsystem will expand to show all of the available subsystems from which faults may be read. Fault Description Dialog Box The list box on the Fault Screen shows all of the active or inactive faults that are recorded on the current ECM or that are stored in the current record if Review mode is activated.
key while the selected row is highlighted. When a fault code is selected, the Fault Description dialog box is opened. The Fault Description dialog box provides more detailed information about the fault code. This includes a description of the fault, the Parameter Identifier (PID), Subsystem Identifier (SID), or Suspect Parameter Number (SPN), the Failure Mode Identifier (FMI), and the fault occurrence count.
subsystem model, some SAE parameters may not be supported on your vehicle. These may show up as random character values or as ‘Unavailable.’ You may contact the manufacturer of the engine or subsystem to verify whether that model supports a particular SAE parameter. The remainder of the controls and displays on the Monitor screen are identical to those on the Equipment screen. Refer to the documentation on those controls for further information.
Review Mode Review mode is used to view data records that have been stored on the handheld unit. For the QUICKCHECK CE application, the only information that is stored is equipment, fault, and trip information. In order to enter Review mode, simply use the Mode menu item and select Review. The Connection Status display is replaced with a pair of record selection controls. These controls are used to retrieve the desired record from storage on the handheld device.
Record Pull-Down The Record Pull-Down will show all records saved for that vehicle. Remember that, once ActiveSync’ed, these records are archived to the PC. Once the desired vehicle is selected from the Equipment Pull-Down, use the Record Pull-Down to load the desired record, identified by date and time. The dataplate associated with that vehicle and the fault information associated with that record can then be reviewed.
from the equipment list and will delete all data records associated with that piece of equipment. Once erased, these records can be neither viewed nor transferred to the PC during an ActiveSync process. After the equipment record is deleted, QUICKCHECK CE will not automatically identify the vehicle with that information until a new equipment record is established. Launch Configurator QUICKCHECK CE allows the user to launch QC CONFIGURATOR from within QUICKCHECK CE.
QUICKCHECK CE Basic Tutorial This section describes a typical data-gathering session. It begins with collecting (scanning) the data, saving data, reviewing previously collected data, then downloading the saved data to the PC using the ActiveSync process, and finally removing QUICKCHECK CE stored data from the handheld. This tutorial assumes the following: • • • The handheld device will be connected to a vehicle that it has not been previously connected to.
name or label that is logical, user friendly, and easy to remember. You should still be looking at the Equipment screen where the engine Make, Model, and Serial No are listed, along with the VIN, Software ID, and Total Eng Hrs (engine hours). If the QC CONFIGURATOR program was used to configure QUICKCHECK CE to read subsystem faults or display the Rated Eng Pwr (engine power) parameter, not all fields will be visible on the screen at the same time, but they can be seen by scrolling down through the list.
Step 7: Saving Data At this time, select the File->Save Data Record menu item. Doing this will initiate the data-saving mechanism of QUICKCHECK CE. The application saves the current values for the equipment and fault information. This information is time-stamped and can be viewed later, even when QUICKCHECK CE is not connected to the engine. Step 8: Reviewing Data You can view previously stored data on the handheld by selecting Mode->Review menu item.
QC CONFIGURATOR The QC CONFIGURATOR is launched from the QUICKCHECK CE menu. The Display screen contains several screen objects, each pointed out in the picture below and described in the paragraphs that follow. Menu Bar Exit Icon Subsystem Screens Parameter List Scroll Bar Parameter List The parameter list table has a much larger set of parameters to choose from than the subset of base parameters that are available with the stand-alone QUICKCHECK CE application.
parameter, as described later. Note that a maximum of 35 QC Configurator parameters can be configured to be displayed on the QUICKCHECK CE Monitor screen. Faults Selector The Faults selector controls the faults displayed on the QUICKCHECK CE Fault Screen. The Default list configuration is set to view the faults from Engine #1. In order to view the faults from a different subsystem, such as a Transmission or Brakes, tap the Faults selector pull-down list to select that subsystem.
Menu Options The drop-down menu contains several options, each pointed out in the pictures below and described in the paragraphs that follow. Configuration List Management New List Disregards any changes made and reloads the Default list into the Parameter list table. Open List Opens a pop-up list box with all stored configurations. Once a file name has been selected, the configuration is loaded into the Parameter list table.
Save List As This menu item saves the current configuration with a different file name. Delete This menu item removes a configuration from the handheld device. Exit This menu item performs the same operation as the Quit button: exits the program without saving any changes. Help Screens The About screen displays the QC CONFIGURATOR current software version. Activate the About screen via the Help menu item and selecting ‘About’.
Parameter Identifier Description Screen In order to view the Parameter Identifier (PID) Description screen, tap the row of the desired parameter. The Description screen contains several screen objects, each pointed out in the picture below and described in the paragraphs that follow. J1587 Parameter Number SAE Standard Description Subsystem List J1587 Parameter Number This is the SAE J1587 defined Parameter Identifier (PID) number.
Subsystem List This pop-up contains subsystems with parameters that may be broadcast3. In order to change the subsystem source of a parameter, tap the Subsystem pop-up list, select the desired subsystem, and save any changes you have made to update the QuickCheck CE databases with the new configuration. The application will read from the selected subsystems for each parameter configured on either datalink.
QC CONFIGURATOR Basic Tutorial This section describes a typical configuration session. It begins with creating a configuration, setting the units, and finally, saving the configuration. Step 1: Selecting Parameters and Faults First, launch the QC CONFIGURATOR application from QUICKCHECK CE. QC CONFIGURATOR will open to the default configuration list, which is the standard set of parameters for the QUICKCHECK CE application.
SyncReports Cummins SyncReports is the PC application that is handling synchronization between the PC and the QC5200 handheld device. It is automatically started, (by Microsoft ActiveSync) once the device is connected to the PC using the USB cable. Cummins SyncReport handles the following: - Checks the device operating system version and makes an update if needed. - Checks the version of the POWERSPEC CE and QUICKCHECK CE, and updates to the same version the PC has installed.
Tips: - Click Show More Details to view a detailed report of the synchronization process. Click File -> Save Synchronization Result to save the details of the synchronization as a file. Click Show Reports to get shortcuts to the location of QuickCheck and PowerSpec report files. Click Help -> About to open the About Box Transfer Mechanism When the QC5200 Handheld Computer is connected to the PC (using the USB cable), SyncReports is executed and data is transferred from the handheld device to the PC.
Location The location of the SyncReports output files is as follows: C:\Documents and Settings\All Users\Application Data\Cummins\Common\QuickCheck Formats The SyncReports conduit outputs files in XML format. All information is saved in a tagged format. The root tag contains the Engine information, which is common to all other data contained within that file. Fault and Trip information is saved under a Time Stamp tag. The format is shown below:
94 4 0 2 11 Fuel Delivery Pressure - Voltage below normal or shorted low Second Date- Time Stamp Engine Information Tag Name VEHUNITNUM Description String – user supplied identification SERIALNUMBER String – engine serial number TOTALENGHRS String – total accumulated hours of engine operation COMPONENTID String (variable
Faults Information Tag Description Name FAULTCOUNT FLAGS FAULTDESC Number – number of occurrences of fault 0x02 set if fault active (cleared if inactive) String – text string describing the fault Trip Information Tag Name Description TOTALIDLEHRS Number – total accumulated hours in idle TOTALIDLEFUELUS Number – total accumulated gallons of fuel consumed ED while in idle TOTALVEHDIST TOTALPTOHRS TOTALFUELUSED MAXROADSPEEDLI MIT CRUISECONTROLS ETSPEED Number – total accumulated miles for the vehicle Nu
Hardware Processor: RAM: Flash: Display: Intel PXA270, 416 MHz 64 MB SDRAM 256 MB NAND Flash 3.5, STN, 320x240, Color TFT LCD Battery The QC5200 Handheld Computer uses a specially designed Lithium-Ion battery pack. Proper care and usage of the battery pack will allow it to hold a charge longer and lengthen its overall life. The battery life varies in each pack according to storage, operating conditions and environment.
• Any electronic systems on the vehicle (for example ABS) 69
Warranty Products Warranted This warranty applies to New QC5200 Handheld Computers, sold by Cummins Inc. (hereinafter ‘Cummins’) and delivered to the first user on or after January 1, 2007. Warranty Cummins Inc. warrants to the original purchaser (“Customer”) that this product (Hardware) will be free from defects in workmanship and materials, under normal use, for ninety (90) days from the date of original purchase from Cummins Inc. or its authorized retailer.
Return Policy All returned merchandise must be in saleable condition with manufacture’s original packaging. Cummins Inc. and its authorized retailer will accept returns within (30) days of your original receipt. Proof of date of original purchase will be required. All returns must be submitted to the point of purchase. No refund will be granted on items that have been installed, used, modified or that are not in saleable condition in their original packaging.
Appendix A: Maintaining Your QC5200 Handheld Datalink Cable Storage The datalink end of the cable should be disconnected from the vehicle datalink when the adapter is not in use. Care Treat the QC5200 with care, just as you would do with any other handheld organizer. Even though the QuickCheck 5200 is a rugged device (subject to temperature extremes and moisture) the screen is still susceptible to damage if not properly cared for.
Appendix B: Frequently Asked Questions Before contacting your local Cummins distributor for support, please experiment a bit to reproduce and isolate the problem.
To find ActiveSync Manager Version information: • Click the ActiveSync Manager icon in the Windows system tray on the bottom right side of your computer screen in the Taskbar • Click Open Microsoft Active Sync • Click Help then About ActiveSync Problems I tried to do a local ActiveSync operation, but it did not complete successfully. • • • • • I did an ActiveSync operation, but the Cummins QC5200 Application Suite did not synchronize. • • • • Verify that the ActiveSync Manager is running.
I did an ActiveSync operation, but my PowerSpec CE data did not get uploaded to my computer. • • Verify that the ActiveSync is version 4.5 or later and is running. Update it to the latest version without cost at the Microsoft web site: http://www.microsoft.com. Manually start the Launch SyncReports.exe program from the Programs, Cummins, Cummins QC5200 Application Group. POWERSPEC CE Installation Problems I’m having problems installing my Desktop organizer software.
Cummins Suite. I tried to install a new version of PowerSpec CE software and it would not install properly on my device. • • QC5200 Application Uninstall the older version of software from the QC5200 Handheld Computer using the Settings, Control Panel, then select Remove Programs, and remove the Cummins Inc QC5200. Then ActiveSync the device with the desktop PC. Uninstall the older version of software from the desktop PC.
organizer by an ActiveSync or by deleting unwanted records will speed up the application.
QUICKCHECK CE Installation Problems I’m having problems installing my Desktop organizer software. I tried to install the QC5200 Application Suite software on my computer and it would not install. • • • I am using Desktop organizer software other than the Microsoft ActiveSync software and my Cummins QC5200 Application Suite software would not install. • • I tried to install a new version of PowerSpec CE software and it would not install properly on my device.
• I’m having problems installing Microsoft ActiveSync software. I tried to install the QUICKCHECK CE software on my computer and it would not install. I tried to install a new version of QUICKCHECK CE software and it would not install properly on my organizer. ActiveSync the device with the desktop PC. Uninstall the older version of software from the desktop PC. Select Control Panel, click Add/Remove Programs, then uninstall Cummins QC5200 Application Suite. • Use Microsoft Technical Support if needed.
I went into Review mode to review my saved data and the application is slow. • Data from deleted equipment is showing up in other equipment data. • I cannot see the complete VIN, Software ID, or Engine Serial Number. • Data from equipment cannot be saved without an Electronic Dataplate that includes the make, model, and serial number. The more records of saved data that are on the device, the longer it will take to view the saved data.
Appendix C: Fault Codes This section provides information about the engine and vehicle subsystem fault codes that you may receive from your vehicle. PID is the parameter identifier. SPN is the suspect parameter number. SID is the subsystem identifier. FMI is the failure mode identifier. Each PID, SPN, SID, and FMI is identified by a number. You may notice some numbers missing from the following tables, as NOT all numbers have been defined.
SAE J1587* and J1939 Failure Mode Identifiers (FMI)** FMI Description 0 Data valid but above normal operational range 1 Data valid but below normal operational range 2 Data erratic, intermittent or incorrect 3 Voltage above normal or shorted high 4 Voltage below normal or shorted low 5 Current below normal or open circuit 6 Current above normal or grounded circuit 7 Mechanical system NOT responding properly 8 Abnormal frequency, pulse width or period 9 Abnormal update rate 10 Abnormal rate of change 11 Fail
** - FMI descriptions always follow the PID, SPN, or SID descriptions in the detailed Fault Description zoom box. Appendix D: Glossary Accel Ped Pos ActiveSync Manager Boost Pressure CAN 2.
Intake Manifold J1587 J1708 J1939 Make Max Road Spd Model No Adapter Output Torque % Engine Load PID SAE Saving Serial No SID Software ID SPN SyncReports Process Total Eng Hrs Total Fuel Used Total Idle Fuel Total Idle Hrs the temperature of pre-combustion air supplied to the intake manifold (in degrees Fahrenheit or degrees Celsius) a low-speed SAE-defined message format used on a J1708 interface the SAE-defined hardware interface for J1587 (and J1922) messages a high-speed, SAE-defined, CAN 2.
Total PTO Hrs Total Veh Dist Unavailable VIN accumulated time of operation of the power takeoff device (in hours) accumulated distance traveled by the vehicle during operation (in miles or kilometers) data for the parameter is not available to read vehicle identification number assigned by the vehicle manufacturer 85
Appendix E: Connector Pin-outs Cable 3165160 DEUTSCH HD16 - 6 - 12S 6-position connector A - J1587 + B - J1587 C - Power + D - NC E - Ground F – NC DEUTSCH HD16 - 6 12S FROM PIN A B C E DB25 Female TO PIN 3 4 25 23 FUNCTION J1587 + J1587 Power + Ground Cable 3165159 DEUTSCH HD16 - 9 - 1939S 9-position connector A - Ground B - Power + C - J1939 + D - J1939 E - NC F - J1587 + G - J1587 H - NC J - NC DEUTSCH HD16 - 9 1939S FROM PIN F G C E D DB25 Female TO PIN 3 4 6 7 8 FUNCTION J1587 + J1587 J1939 + J
A B Technical Support 1-800-433-9341 © 2010 Cummins , Inc.
