Owner`s manual
123
PROBLEM POSSIBLE CAUSE REMEDY
Bicycle runs at full speed without 
pedaling
Faulty PTS sensor (Enlightened Series) Replace PTS sensor and retest
Faulty TTM sensor (Enlightened Series) Replace TTM sensor and retest
Faulty throttle Replace throttle and retest
Faulty controller Replace controller and retest
Bicycle (RMB or STB Series) 
works in TAG mode but not in PAS 
mode
Sensor and sensor ring not aligned Realigned so gap between sensor and 
sensor ring is 1-2mm
Faulty "White Box" Replace "White Box" and retest
Battery indicates full charge when 
tested at the charger port but 
bicycle does not operate
Blown fuse Replace fuse
Loose connectors Check all connectors
Poor contact between battery terminals Inspect and clean battery terminals
Throttle (on bicycles so equipped) 
does not spring back to neutral 
position
Grip jammed against throttle Reposition grip so gap between it and the 
throttle is 1-2mm
Faulty throttle Replace throttle
Bicycle has intermittent power Loose connectors Check all connectors
Loose fuse Check fuse connector
Damaged wires Inspect all wires
Charger shows a full charge in an 
unusually short amount of time
Faulty charger Replace charger
Faulty batteries Replace batteries
Indicator light on charger not illu-
minated when charger is plugged 
into outlet
Outlet has no power Check outlet for power
Blown fuse (NiMH and Li-Ion chargers) Replace fuse
Faulty charger Replace charger
Charger (NiMH and Li-Ion) indica-
tor light only fl ashes orange and 
never changes to red
Damage wire from charger port to battery Inspect wire
Faulty batteries Replace batteries










