Troubleshooting Guide

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Maintaining a tile or stone installation is a process that begins

as soon as the initial decision to utilize tile is made. It has long

been recognized that tile and stone installations are not

simply beautiful but durable and long lasting. Keeping

these installations beautiful requires regular maintenance

and cleaning.

The tile industry recommends that only neutral cleaners be

used at all times. A neutral cleaner is deﬁned as not containing

any acid or highly alkaline solution.

ROUTINE CLEANING OF TILE & STONE

Daily cleaning can be done with a solution of water mixed with

a mild, neutral cleaner. Be careful using cleaners containing

pigments and skin conditioners, as they can be absorbed into

the grout. The TileLab

product line has several cleaners

designed for safe, simple, effective cleaning of tile and stone

installations. TileLab

Cleaner & Resealer is an everyday

cleaner that contains SurfaceGard

Sealer to reseal as it

cleans, and inhibit the growth of mold and mildew.

HEAVY DUTY CLEANING & STRIPPING

There will be times when an installation may require more

rigorous cleaning. When this happens, it is still recommended

that the cleaner be neutral. TileLab

Heavy Duty Stripper &

Cleaner tackles tough cleaning jobs without the strong fumes

or odors of other cleaners. This cleaner can be used at full

strength or diluted with up to 10 parts water. Apply solution

liberally onto the surface and allow it to stand for about

5 to 10 minutes before scrubbing and rinsing.

The beauty and life of tile and stone installations are affected

by the maintenance program put in place. The use of proper

cleaning products and procedures will help you maintain a

beautiful installation for many years to come. For further

assistance, please contact CUSTOM

Technical Services.

Technical Services 800-282-8786

custombuildingproducts.com

Technical Bulletin

MAINTAINING A TILE OR STONE INSTALLATION

The information in this bulletin is presented in good faith, but no warranty,

express or implied, is given nor is freedom from any patent in as much as

any assistance furnished by CUSTOM

with reference to the safe use

and

disposal of its products provided without charge. Custom

Building Products

assumes no obligation or liability therefore, except to the extent that any such

assistance shall be given in good faith.