Troubleshooting Guide

TB24
Maintaining a tile or stone installation is a process that begins
as soon as the initial decision to utilize tile is made. It has long
been recognized that tile and stone installations are not
simply beautiful but durable and long lasting. Keeping
these installations beautiful requires regular maintenance
and cleaning.
The tile industry recommends that only neutral cleaners be
used at all times. A neutral cleaner is defined as not containing
any acid or highly alkaline solution.
ROUTINE CLEANING OF TILE & STONE
Daily cleaning can be done with a solution of water mixed with
a mild, neutral cleaner. Be careful using cleaners containing
pigments and skin conditioners, as they can be absorbed into
the grout. The TileLab
®
product line has several cleaners
designed for safe, simple, effective cleaning of tile and stone
installations. TileLab
®
Cleaner & Resealer is an everyday
cleaner that contains SurfaceGard
®
Sealer to reseal as it
cleans, and inhibit the growth of mold and mildew.
HEAVY DUTY CLEANING & STRIPPING
There will be times when an installation may require more
rigorous cleaning. When this happens, it is still recommended
that the cleaner be neutral. TileLab
®
Heavy Duty Stripper &
Cleaner tackles tough cleaning jobs without the strong fumes
or odors of other cleaners. This cleaner can be used at full
strength or diluted with up to 10 parts water. Apply solution
liberally onto the surface and allow it to stand for about
5 to 10 minutes before scrubbing and rinsing.
The beauty and life of tile and stone installations are affected
by the maintenance program put in place. The use of proper
cleaning products and procedures will help you maintain a
beautiful installation for many years to come. For further
assistance, please contact CUSTOM
®
Technical Services.
Technical Services 800-282-8786
custombuildingproducts.com
Technical Bulletin
MAINTAINING A TILE OR STONE INSTALLATION
©2013 6/13R
The information in this bulletin is presented in good faith, but no warranty,
express or implied, is given nor is freedom from any patent in as much as
any assistance furnished by CUSTOM
®
with reference to the safe use
and
disposal of its products provided without charge. Custom
®
Building Products
assumes no obligation or liability therefore, except to the extent that any such
assistance shall be given in good faith.

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