User Manual

Support and Service Page 10-1
Chapter 10
Support and Service
This chapter will give you information on PC-EPhone related Web sites, where you can obtain more
product information, and on customer support.
I. Web Sites
X
http://www.cb.co.kr
You can access information related to Cyberbank Co., Ltd. as well as the current
conditions of the company.
X
http://www.pc-ephone.co.kr
This is a customer support web site for the PC-EPhone. Here, you can see the most up-
to-date information on the PC-EPhone (User’s Manual and various information), customer
questions, and detailed information and reports on the product. You may also download
S/W that will help you keep your PC-EPhone in its best condition and install it in your PC-
EPhone.
II. Service Center
Your PC-EPhone is warranted against malfunctions caused by manufacturing defects and is
entitled to free repair during the warranty period, and after the warranty has ended, you may
receive repairs for defects with a service charge payment.
Free repairs do not apply to the following instances even during the
warranty period:
X Defects resulting from misuse or mishandling
X Unauthorized repairs or modification
X In-transit damage
X Defects resulting from natural disasters including fires and floods
X Defects resulting from power abnormalities
X Abrasion of consumables
X When the warranty is not presented