VoIP V2 Paging Amplifier Operations Guide Part #011061 Document Part #930324E for Firmware Version 6.0.
VoIP V2 Paging Amplifier Operations Guide 930324E Part # 011061 COPYRIGHT NOTICE: © 2011, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Revision Information Revision 930324E, released on February 10, 2011, corresponds to firmware version 6.0.0 and has the following changes: • Updates Figure 2-3, "Paging Amplifier Components". The steps for announcing the IP address and restoring the factory default settings has changed. • Updates Figure 2-16, "Home Page". • Updates Figure 2-17, "Device Configuration Page". • Updates Figure 2-18, "Network Configuration Page". • Updates Figure 2-19, "SIP Configuration Page".
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Abbreviations and Terms Operations Guide Abbreviation or Term Definition A-law A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing. AVP Audio Video Profile Cat 5 TIA/EIA-568-B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabytes per Second.
i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product ..............................................................................................................1 1.2 Typical System Installation ...................................................................................................................2 1.3 Product Features .....................................................................................................................................2 1.
1 1 Product Overview The CyberData SIP-enabled VoIP V2 Paging Amplifier provides an easy method for implementing an IP-based overhead paging system for both new and legacy installations. With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard Horn speaker and supports a line-out connector for connection to an external amplifier. The interface is compatible with most SIP-based IP PBX servers that comply with the SIP RFC 3261.
Product Overview 2 Typical System Installation 1.2 Typical System Installation Figure 1-2 illustrates how the VoIP V2 Paging Amplifier is normally installed as part of a public address system. Figure 1-2. Typical Installation 802.3af Compliant Ethernet Switch 1 2 3 4 5 6 Paging Amplifier (up to 25 watts) 802.3at PoE Injector (High Power Mode with Injector) Loudspeaker (8 Ohm) Loudspeaker SIP Server VoIP Phone 1.
Product Overview 3 Supported Protocols 1.4 Supported Protocols The V2 Paging Amplifier supports: • SIP • Multicast • HTTP Web-based configuration Provides an intuitive user interface for easy system configuration and verification of V2 Paging Amplifier operations. • DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. • TFTP Client Facilitates hosting for the configuration file for Autoprovisioning.
Product Overview 4 Product Specifications 1.6 Product Specifications Table 1. Product Specifications Category Specification Ethernet I/F 10/100 Mbps Power Input PoE 802.3at or 802.3af Operating Temperature -30 to 55 C (-22 to 131 F) Protocol SIP RFC 3261 Payload Types G711, SPEEX Regulatory Compliance FCC Class A, CE Warranty 2 Years Limited Dimensions 1.26” x 9.45” x 3.13” Audio Output 802.3af - up to 10 Watts (default, 50% duty cycle [one second on and one second off]). 802.
5 2 Installing the VoIP V2 Paging Amplifier 2.1 Parts List Table 2-1 illustrates the parts for each Paging Amplifier and includes a kit for mounting. Table 2-1.
Installing the VoIP V2 Paging Amplifier 6 Paging Amplifier Setup 2.2 Paging Amplifier Setup Set up and configure each Paging Amplifier before you mount it. CyberData delivers each Paging Amplifier with the factory default values indicated in Table 2-2: Table 2-2. Factory Default Settings—Default of Network Parameter Factory Default Setting IP Addressing IP Address DHCP a 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Maska 255.0.0.0 Default Gatewaya 10.0.0.1 a.
Installing the VoIP V2 Paging Amplifier 7 Paging Amplifier Setup 2.2.1 Paging Amplifier Components Figure 2-3 shows the components of the Paging Amplifier . Figure 2-3. Paging Amplifier Components DIP Switches RTFM Switch To broadcast a Paging Amplifier’s current IP address, press and hold the RTFM switch for a couple of seconds and then release it. To restore the factory defaults, complete the following steps: 1.
Installing the VoIP V2 Paging Amplifier 8 Paging Amplifier Setup 2.2.2 Paging Amplifier DIP Switches See Figure 2-4 to identify the DIP Switches. Figure 2-4. DIP Switches See Table 2-3 and Table 2-4 for the DIP Switch settings for the revision B (or later) board. Table 2-3. DIP Switch Settings—Low Power—802.3af Compliant (Default) DIP Switch Setting Description 1 OFF Sets PoE for 802.3af class. 2 N/A Not applicable for power setting. 3 ON Switch mode current set to LOW.
Installing the VoIP V2 Paging Amplifier 9 Paging Amplifier Setup 2.2.3 VoIP V2 Paging Amplifier System Installation and Connection Options The following figures show the connection options for the VoIP V2 Paging Amplifier. Figure 2-5. V2 Paging Amplifier Connections See Figure 2-6 See Figure 2-8 See Figure 2-9 See Figure 2-10 CLASS II WIRING See Figure 2-7 1-Sense (+) 2-GND 3-Relay COM 4-Relay NO 5-Line-In(+) 6-Line-In(-) 7-Line-Out(+) 8-Line-Out(-) 9-Spkr Out(+) 10-Spkr Out (-) Figure 2-6.
Installing the VoIP V2 Paging Amplifier 10 Paging Amplifier Setup Figure 2-9. Line Out Connection Line-Out Connection Generic Ethernet PoE Switch—802.3af 1 2 3 4 5 Line-Out is 10k Ohm at 2Vpp. Speaker output is 8 Ohm. 6 Line-out Connection Existing Loudspeaker Existing Amplifier IP Phone Paging Amplifier IP PBX Server Figure 2-10. Speaker Out Connection Speaker Connection 802.3af Compliant Ethernet Switch or 802.
Installing the VoIP V2 Paging Amplifier 11 Paging Amplifier Setup See Table 2-6 for details about the Paging Amplifier connections. Table 2-6. Paging Amplifier Connections Connection Ethernet Connection Details ● Use a RJ 45 cable. Location VoIP V2 Paging Amplifier 2.2.3.1 Loudspeaker Type Using the amplified output, the CyberData VoIP V2 Paging Amplifier supports the 011068 Loudspeaker or equivalent unamplified loudspeaker. Figure 2-11. 011068 Loudspeaker 2.2.3.
Installing the VoIP V2 Paging Amplifier 12 Paging Amplifier Setup 2.2.4 Confirm Operation After connecting the Paging Amplifier to the ethernet hub, use the LEDs on the Paging Amplifier face to confirm that the Paging Amplifier is operational and linked to the network. Table 2-7. Paging Amplifier LEDs LED Color Function Power Blue/Green The power LED is illuminated a steady green when the power is on and in low power mode.
Installing the VoIP V2 Paging Amplifier 13 Paging Amplifier Setup 2.2.5 Confirm the IP Address and Test the Audio 2.2.5.1 RTFM Switch When the Paging Amplifier is operational and linked to the network, use the Reset Test Function Management (RTFM) switch (Figure 2-14) on the Paging Amplifier face to announce and confirm the Paging Amplifier’s IP Address, and test the audio to make sure that it is working. Figure 2-14.
Installing the VoIP V2 Paging Amplifier 14 Paging Amplifier Setup 2.2.6.1 The “Speaker Volume (0-9)” Setting To adjust the Paging Amplifier volume with the Speaker Volume (0-9) setting on the Device Configuration page, complete the following steps: 1. Make sure that dip switch 2 is set to ON. 2. Go to the Paging Amplifier Home page. 3. Select the Device Configuration page. 4. In the Speaker Volume (0-9) box, type a number between 0 (lowest) and 9 (highest). 5. Select Save. 6. Select Reboot. 2.2.6.
Installing the VoIP V2 Paging Amplifier 15 Configure the Paging Amplifier Parameters 2.3 Configure the Paging Amplifier Parameters To configure the Paging Amplifier online, use a standard web browser. Configure each Paging Amplifier and verify its operation before you mount it. When you are ready to mount a Paging Amplifier enclosure, refer to Appendix A, "Mounting the Amplifier" for instructions. All Paging Amplifier are initially configured with the default IP settings indicated in Table 2-8.
Installing the VoIP V2 Paging Amplifier 16 Configure the Paging Amplifier Parameters 2.3.1 Paging Amplifier Web Page Navigation Table 2-9 shows the navigation buttons that you will see on every Paging Amplifier web page. Table 2-9. V2 Paging Amplifier Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device Configuration page. Link to the Networking page. Link to the SIP Configuration page. Link to the Nightringer page. Link to the Sensor Configuration page.
Installing the VoIP V2 Paging Amplifier 17 Configure the Paging Amplifier Parameters 2.3.2 Log in to the Configuration Home Page 1. Open your browser to the Paging Amplifier IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Paging Amplifier.
Installing the VoIP V2 Paging Amplifier 18 Configure the Paging Amplifier Parameters 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-16): Web Access Username: admin Web Access Password: admin Figure 2-16.
Installing the VoIP V2 Paging Amplifier 19 Configure the Paging Amplifier Parameters 3. On the Home Page, review the setup details and navigation buttons described in Table 2-10. Table 2-10. Home Page Overview Web Page Item Description Device Settings Device Name Shows the device name (25 character limit). Change Username Type in this field to change the username (25 character limit). Change Password Type in this field to change the password (19 character limit).
Installing the VoIP V2 Paging Amplifier 20 Configure the Paging Amplifier Parameters 2.3.3 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-17. Figure 2-17.
Installing the VoIP V2 Paging Amplifier 21 Configure the Paging Amplifier Parameters 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-11. Table 2-11. Device Configuration Parameters Web Page Item Description Volume Settings Speaker Volume Shows the current speaker volume mode (Analog or Digital) Speaker Volume (0-9) Type the desired Paging Amplifier volume level into this field (range is 0 - 9).
Installing the VoIP V2 Paging Amplifier 22 Configure the Paging Amplifier Parameters Table 2-11. Device Configuration Parameters (continued) Web Page Item Description Click on the Test Audio button to do an audio test. Generates a voice message for testing the device audio quality and volume.
Installing the VoIP V2 Paging Amplifier 23 Configure the Paging Amplifier Parameters 2.3.4 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-18). Figure 2-18.
Installing the VoIP V2 Paging Amplifier 24 Configure the Paging Amplifier Parameters 2. On the Network Configuration page, enter values for the parameters indicated in Table 2-12. Table 2-12. Network Configuration Parameters Web Page Item Description Stored Network Settings IP Addressing* Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in Table 2-12. If you select DHCP, go to Step 3.
Installing the VoIP V2 Paging Amplifier 25 Configure the Paging Amplifier Parameters 2.3.5 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-19). Note For specific server configurations, go to the IP-PBX Server Compatibility page at: http://www.cyberdata.net/support/server/index.html Figure 2-19. SIP Configuration Page 2. On the SIP Configuration page, you may enter values for the parameters indicated in Table 2-13. Table 2-13.
Installing the VoIP V2 Paging Amplifier 26 Configure the Paging Amplifier Parameters Table 2-13. SIP Configuration Parameters (continued) Web Page Item Description SIP Settings SIP Server* Type the SIP server represented as either a numeric IP address in dotted decimal notation or the fully qualified host name (64 character limit [FQDN]). Remote SIP Port* Type the Remote SIP Port number (default 5060) (0 - 65535). Local SIP Port* Type the Local SIP Port number (default 5060) (0 - 65535).
Installing the VoIP V2 Paging Amplifier 27 Configure the Paging Amplifier Parameters 2.3.6 Configure the Night Ringer Parameters 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-22. Figure 2-20.
Installing the VoIP V2 Paging Amplifier 28 Configure the Paging Amplifier Parameters 2. On the Nightringer Configuration page, enter values for the parameters indicated in Table 2-16. Table 2-14. Nightringer Configuration Parameters Web Page Item Description Enable Nightringer When the nightringer is enabled, the device will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Installing the VoIP V2 Paging Amplifier 29 Configure the Paging Amplifier Parameters 2.3.7 Configure the Sensor Configuration Parameters The sensor (pins 1 and 2) on the header can be used to monitor something’s open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins.
Installing the VoIP V2 Paging Amplifier 30 Configure the Paging Amplifier Parameters 2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-15. Table 2-15. Sensor Configuration Parameters Web Page Item Description Sensor Settings Sensor Normally Closed Select the inactive state of the sensors. Activate Relay Check this box to activate the relay until the sensor is deactivated. Play Audio Locally Check this box to loop an audio file until the sensor is deactivated.
Installing the VoIP V2 Paging Amplifier 31 Configure the Paging Amplifier Parameters 2.3.8 Configure the Multicast Configuration Parameters Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group.
Installing the VoIP V2 Paging Amplifier 32 Configure the Paging Amplifier Parameters 1. Click on the Multicast Configuration button to open the Multicast Configuration page. See Figure 2-22. Figure 2-22.
Installing the VoIP V2 Paging Amplifier 33 Configure the Paging Amplifier Parameters 2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-16. Table 2-16. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Priority Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music). See Section 2.3.8.
Installing the VoIP V2 Paging Amplifier 34 Configure the Paging Amplifier Parameters 2.3.8.1 Assigning Priority When playing multicast streams, audio on different streams will preempt each other according to their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower priority. If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5.
Installing the VoIP V2 Paging Amplifier 35 Configure the Paging Amplifier Parameters 2.3.9 Configure the Audio Parameters Click the Audio Config button to open the Audio Configuration page. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Paging Amplifier. Figure 2-23.
Installing the VoIP V2 Paging Amplifier 36 Configure the Paging Amplifier Parameters Figure 2-24.
Installing the VoIP V2 Paging Amplifier 37 Configure the Paging Amplifier Parameters Figure 2-25.
Installing the VoIP V2 Paging Amplifier 38 Configure the Paging Amplifier Parameters On the Audio Configuration page, enter values for the parameters indicated in Table 2-17. Note Each entry on the Audio Configuration page replaces one of the stock audio files on the board. When the input box displays the word default, the Paging Amplifier is using the stock audio file. If that file is replaced with a user file, it will display the uploaded filename. Table 2-17.
Installing the VoIP V2 Paging Amplifier 39 Configure the Paging Amplifier Parameters Table 2-17. Audio Configuration Parameters (continued) Web Page Item Description The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files.
Installing the VoIP V2 Paging Amplifier 40 Configure the Paging Amplifier Parameters 2.3.10 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Figure 2-27.
Installing the VoIP V2 Paging Amplifier 41 Configure the Paging Amplifier Parameters When you export an audio file with Audacity, save the output as: ● WAV (Microsoft) signed 16 bit PCM. Figure 2-28.
Installing the VoIP V2 Paging Amplifier 42 Configure the Paging Amplifier Parameters 2.3.11 Configure the Event Parameters Click the Event Config button to open the Event Configuration page (Figure 2-29). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-29.
Installing the VoIP V2 Paging Amplifier 43 Configure the Paging Amplifier Parameters Table 2-18 shows the web page items on the Event Configuration page. Table 2-18. Event Configuration Web Page Item Description Enable Event Generation When selected, Event Generation is enabled. Remote Event Server Remote Event Server IP Type the Remote Event Server IP address. (64 character limit) Remote Event Server Port Type the Remote Event Server port number.
Installing the VoIP V2 Paging Amplifier 44 Configure the Paging Amplifier Parameters 2.3.11.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate.
Installing the VoIP V2 Paging Amplifier 45 Configure the Paging Amplifier Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Installing the VoIP V2 Paging Amplifier 46 Configure the Paging Amplifier Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
Installing the VoIP V2 Paging Amplifier 47 Configure the Paging Amplifier Parameters 2.3.12 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-17. Figure 2-30.
Installing the VoIP V2 Paging Amplifier 48 Configure the Paging Amplifier Parameters 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 2-11. Table 2-19. Autoprovisioning Configuration Parameters Web Page Item Description Autoprovisioning Enable Autoprovisioning See Section 2.3.12.1, "Autoprovisioning". Get Autoprovisioning from DHCP See Section 2.3.12.1, "Autoprovisioning". Autoprovisioning Server (IP Address) See Section 2.3.12.
Installing the VoIP V2 Paging Amplifier 49 Configure the Paging Amplifier Parameters 2.3.12.1 Autoprovisioning Enable Autoprovisioning Option With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server.
Installing the VoIP V2 Paging Amplifier 50 Configure the Paging Amplifier Parameters To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf: # dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers option subnet-mask 10.0.0.1; 255.0.0.
Installing the VoIP V2 Paging Amplifier 51 Configure the Paging Amplifier Parameters Autoprovisioned Audio Files Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page. The device uses the file name to determine when to download a new audio file.
Installing the VoIP V2 Paging Amplifier 52 Configure the Paging Amplifier Parameters 2.3.13 Upgrade the Firmware and Reboot the Paging Amplifier To upload the Paging Amplifier firmware from your PC: 1. Retrieve the latest Paging Amplifier firmware from the VoIP V2 Paging Amplifier Downloads page at: http://www.cyberdata.net/products/voip/digitalanalog/pagingampv2/downloads.html 2. Unzip the Paging Amplifier version file. This file may contain the following: • Firmware file • Release notes 3.
Installing the VoIP V2 Paging Amplifier 53 Configure the Paging Amplifier Parameters 4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-31. Figure 2-31. Firmware Upgrade Page 5. Click Browse, and then navigate to the location of the Paging Amplifier firmware file. 6. Click Submit. Note Operations Guide This starts the upload process.
Installing the VoIP V2 Paging Amplifier 54 Configure the Paging Amplifier Parameters Table 2-20 shows the web page items on the Upgrade Firmware page. Table 2-20. Firmware Upgrade Parameters Web Page Item Description Firmware Version Shows the current firmware version. Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system.
Installing the VoIP V2 Paging Amplifier 55 Configure the Paging Amplifier Parameters 2.3.14 Reboot the Paging Amplifier To reboot a Paging Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-32). Figure 2-32. Upgrade Firmware Page Reboot 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-33.
56 Appendix A: Mounting the Amplifier A.1 Mount the Amplifier Before you mount the enclosure, make sure that you have received all of the parts for each enclosure. Refer to Table A-21. Table A-21. Wall Mounting Components (Part of the Accessory Kit) Operations Guide Quantity Part Name 2 Plastic Ribbed Anchors 2 #6 Sheet Metal Screws Illustration Note The V2 Paging Amplifier was designed for indoor use.
57 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
58 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions for your product, do the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/pagingampv2/faqs.html 2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only.
59 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support Phone: 831-373-2601 Extension 333 Web: http://www.cyberdata.net/support/contactsupportvoip.
60 Warranty C.4.1 Warranty & RMA Returns within the United States If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point. Your issued RMA number must be printed on the outside of the shipping box.
61 Index Current Network Settings 24 current network settings 24 CyberData contact information 59 Symbols #6 sheet metal screws 56 D A default gateway 6, 15 IP address 6, 15 subnet mask 6, 15 username and password 6, 15 web login username and password 18 default gateway 6, 15, 24 default IP settings 15 default login address 17 device configuration device configuration parameters 48 the device configuration page 47 device configuration page 20 device configuration parameters 21 DHCP Client 3 DHCP IP add
62 H O hazard levels 5 home page 18 http web-based configuration 3 outbound proxy 26 P I packet time 3 pages (lengthy) 34 parts list 5 password for SIP server login 26 login 18 restoring the default 6, 15 play audio locally (door sensor) 30 play audio remotely (door sensor) 30 port local SIP 26 remote SIP 26 power LED 12 priority assigning 34 product configuring 15 mounting 56 parts list 5 product features 2 product overview product features 2 product specifications 4 supported protocols 3 supported S
63 S V safety instructions 4 sales 59 sensor sensor normally closed 30 sensor settings 30 sensor setup page 29 sensor setup parameters 29 server address, SIP 26 service 59 SIP enable SIP operation 25 local SIP port 26 user ID 26 SIP (session initiation protocol) 3 SIP configuration 25 SIP Server 26 SIP configuration parameters registration and expiration, SIP server lease 28 SIP registration 26 SIP remote SIP port 26 SIP server 26 password for login 26 SIP servers supported 3 unregister from 26 user ID f
