The IP Endpoint Company VoIP V3 Emergency Intercom Operations Guide Part #011209*, RAL 9003, Signal White Color *Replaces #011035 Document Part #930504F for Firmware Version 8.0.
VoIP V3 Emergency Intercom Operations Guide 930504F Part # 011209* *Replaces 011035. COPYRIGHT NOTICE: © 2013, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. GENERAL ALERT Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Revision Information Revision 930504F, which was released on March 22, 2013 and corresponds to firmware version 8.0.0, has the following changes: Operations Guide • Updates Figure 2-19, "Home Page". • Updates Table 2-7, "Home Page Overview". • Updates Figure 2-20, "Device Configuration Page". • Updates Table 2-8, "Device Configuration Parameters". • Updates Figure 2-21, "Network Configuration Page". • Updates Figure 2-22, "SIP Configuration Page".
i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product .....................................................................................................1 1.2 Typical System Installation .......................................................................................................2 1.3 Product Features ......................................................................................................................3 1.4 Supported Protocols ...............................
ii C.2 Documentation .......................................................................................................................72 C.3 Contact Information ................................................................................................................73 C.4 Warranty .................................................................................................................................74 C.4.1 Warranty & RMA Returns within the United States ..............................
1 1 Product Overview 1.1 How to Identify This Product To identify the VoIP V3 Emergency Intercom, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011209. Figure 1-1. Model Number Label WWW.CYBERDATA.
Product Overview 2 Typical System Installation 1.2 Typical System Installation The Voice-over-IP (VoIP) VoIP V3 Emergency Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package. Figure 1-2 illustrates how the VoIP V3 Emergency Intercom can be installed as part of a VoIP phone system. Figure 1-2.
Product Overview 3 Product Features 1.3 Product Features The VoIP V3 Emergency Intercom has the following features: • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • SIP compliant • Dual speeds of 10 Mbps and 100 Mbps • PoE 802.
Product Overview 4 Supported Protocols 1.4 Supported Protocols The Intercom supports: • SIP • HTTP Web-based configuration Provides an intuitive user interface for easy system configuration and verification of Intercom operations. • DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. • TFTP Client Facilitates hosting for the Autoprovisioning configuration file.
Product Overview 5 Product Specifications 1.6 Product Specifications Table 1-1. Specifications Category Specification Speaker Output 1 Watt Peak Power Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or +12 to 24 VDC at 1000 mA (500 mA minimum) Operating Temperature -10o C to 50o C (14o F to 122o F) Payload Types G711, A-law and µ-law Regulatory Compliance FCC Class A, UL 60950 Auxiliary Relay 1A at 30 VDC Dimensions 5.118” x 5.118” x 2.
Product Overview 6 Dimensions 1.7 Dimensions Figure 1-3. Dimensions—Unit Dimensions 4.53 [115.0] 4.53 [115.0] DIMENSIONS ARE IN INCHES [MILLIMETER] 2.22 [56.
Product Overview 7 Dimensions Figure 1-4. Label Dimensions R0.438 [R11.1] R0.100 [2.54] (4 PLCS) 0.825 [21.0] 0.000 [0.0] 0.575 [14.6] 0.775 [19.7] 2.110 [53.6] 0.000 [0.0] 2.110 [53.6] 1.940 [49.3] R0.113 [R2.9] Figure 1-5.
1.169 [29.70] Effective Range for Intrusion Sensor to Function from 3 mm to 14 mm 0.551 [14.00] 0.118 [3.00] BOTTOM SIDE ø0.138 [ø3.51] Fits #6-32 Machine Screw (4 Places) 0.063 [1.60] TOP SIDE JP1 JP5 J4 JP10 SW1 < Intrusion Sensor > CyberData Corporation Product Overview 8 Dimensions Figure 1-6. PCB Dimensions and Intrusion Sensor Range J7 J6 J5 J10 J2 4.200 [106.68] DIMENSIONS ARE IN INCHES [MILLIMETER] 930504F J3 0.063 [1.60] 3.700 [93.98] 2.300 [58.42] 0.591 [15.00] 0.516 [13.
9 2 Installing the VoIP V3 Emergency Intercom 2.8 Parts List Table 2-2 illustrates the VoIP V3 Emergency Intercom parts. Table 2-2.
Installing the VoIP V3 Emergency Intercom 10 Call Button and the Call Button LED 2.9 Intercom Components Figure 2-7 shows the components of the Intercom . Figure 2-7. Intercom Components Speaker Call Button See Section 2.9.1, "Call Button and the Call Button LED" for information about the functionality of the Call Button. 2.9.1 Call Button and the Call Button LED 2.9.1.1 Calling with the The Call Button • You may initiate a call by pressing the Call button.
Installing the VoIP V3 Emergency Intercom 11 Call Button and the Call Button LED • On the Device Configuration Page, there is an option called Button Lit When Idle. This option sets the normal state for the indicator light. The Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-8.
Installing the VoIP V3 Emergency Intercom 12 Intercom Connections 2.10 Intercom Setup 2.10.1 Intercom Connections Figure 2-9 shows the pin connections on the J3 (terminal block). This terminal block can accept 16 AWG gauge wire. Note As an alternative to using PoE power, you can supply +12 to 24 VDC at 1000 mA (500 mA minimum) into the terminal block.
Installing the VoIP V3 Emergency Intercom 13 Connecting the Intercom to the Auxiliary Relay 2.10.2 Connecting the Intercom to the Auxiliary Relay Warning Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages. GENERAL ALERT Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
CyberData Corporation Example of External Relay (not supplied) Controlled Device Such As Electric Door Strike or Strobe Light Solid State or Mechanical Relay OUT High PIV UltraFast Switching Diode IN Output Contacts AC or DC rated Depending Upon Controlled Device Requirements - DC POWER SUPPLY MAX.
Installing the VoIP V3 Emergency Intercom 15 Identifying the VoIP Intercom Connectors 2.10.3 Identifying the VoIP Intercom Connectors See the following Figures and Tables to identify the connectors and functions. Figure 2-11. Connector Locations J10 J2 J6 J7 Table 2-3. Connector Functions Operations Guide Connector Function J2 Call Button.
Installing the VoIP V3 Emergency Intercom 16 Identifying the VoIP Intercom Connectors Figure 2-12. Connector Locations JP5 JP10 (2 Pin) J5 (8 Pin) JP1 J4 J3 JP7 J1 Table 2-4. Connector Functions Operations Guide Connector Function J1 PoE Network Connection (RJ-45 ethernet) J3 Terminal Block (see Figure 2-9) J4 Factory Only—Console Port J5 Factory Only—JTAG JP1 Factory Only—Reset JP5 Factory Only—Watch Dog JP7 Factory Only—Boot Mode JP10 Disables the intrusion sensor when installed.
Installing the VoIP V3 Emergency Intercom 17 Network Connectivity, and Data Rate 2.10.4 Network Connectivity, and Data Rate When you connect the Ethernet cable or power supply (Figure 2-13) to the Intercom, the following occurs: • The square, GREEN Link LED above the Ethernet port (Figure 2-14) indicates that the network connection has been established. The Link LED changes color to confirm the auto-negotiated connection speed rate: • The Link LED is YELLOW at 10 Mbps.
Installing the VoIP V3 Emergency Intercom 18 Network Connectivity, and Data Rate 2.10.4.1 Verify Network Activity The square, YELLOW Activity LED (see Figure 2-15) blinks when there is network activity. Figure 2-15.
Installing the VoIP V3 Emergency Intercom 19 RTFM Button 2.10.5 RTFM Button When the Intercom is operational and linked to the network, use the Reset Test Function Management (RTFM) button (see SW1 in Figure 2-16) on the Intercom board to announce and confirm the Intercom’s IP Address and test that the audio is working. Note You must do these tests prior to final assembly. Figure 2-16. RTFM Button (SW1) 2.10.5.1 Announcing the IP Address To announce a device’s current IP address: 1.
Installing the VoIP V3 Emergency Intercom 20 Adjust the Volume 2.10.5.2 Restoring the Factory Default Settings When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state. Note Each Intercom is delivered with factory set default values. To restore the factory default settings: 1. Press and hold the RTFM button (see SW1 in Figure 2-18) for more than five seconds. 2. The device announces that it is restoring the factory default settings.
Installing the VoIP V3 Emergency Intercom 21 Factory Default Settings 2.11 Configure the Intercom Parameters To configure the Intercom online, use a standard web browser. Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the Indoor Intercom"for instructions. 2.11.
Installing the VoIP V3 Emergency Intercom 22 Intercom Web Page Navigation 2.11.2 Intercom Web Page Navigation Table 2-6 shows the navigation buttons that you will see on every Intercom web page. Table 2-6. Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device Configuration page. Link to the Networking page. Link to go to the SIP Configuration page. Link to go to the Nightringer page. Link to the Sensor Configuration page. Link to the Multicast Configuration page.
Installing the VoIP V3 Emergency Intercom 23 Log in to the Configuration Home Page 2.11.3 Log in to the Configuration Home Page 1. Open your browser to the Intercom IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Intercom.
Installing the VoIP V3 Emergency Intercom 24 Log in to the Configuration Home Page Figure 2-19.
Installing the VoIP V3 Emergency Intercom 25 Log in to the Configuration Home Page 3. On the Home Page, review the setup details and navigation buttons described in Table 2-7. Table 2-7. Home Page Overview Web Page Item Description Device Settings Device Name Shows the device name. Change Username Type in this field to change the username. Change Password Type in this field to change the password. Re-enter Password Type the password again in this field to confirm the new password.
Installing the VoIP V3 Emergency Intercom 26 Configure the Device 2.11.4 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 220. Figure 2-20.
Installing the VoIP V3 Emergency Intercom 27 Configure the Device 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-8. Table 2-8. Device Configuration Parameters Web Page Item Description Volume Settings Speaker Volume Type the desired Intercom volume level into this field. Microphone Gain Type the desired microphone gain level into this field. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
Installing the VoIP V3 Emergency Intercom 28 Configure the Device Table 2-8. Device Configuration Parameters (continued) Web Page Item Description Enable Push to Talk This option is for noisy environments. When enabled, the microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back. NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button.
Installing the VoIP V3 Emergency Intercom 29 Configure the Network Parameters 2.11.5 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-21). Figure 2-21.
Installing the VoIP V3 Emergency Intercom 30 Configure the Network Parameters 2. On the Network Configuration page, enter values for the parameters indicated in Table 2-9. Table 2-9. Network Configuration Parameters Web Page Item Description Stored Network Settings IP Addressing Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in Table 2-9. If you select DHCP, go to Step 3.
Installing the VoIP V3 Emergency Intercom 31 Configure the SIP Parameters 2.11.6 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-22). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-22.
Installing the VoIP V3 Emergency Intercom 32 Configure the SIP Parameters 2. On the SIP Configuration page, enter values for the parameters indicated in Table 2-10. Table 2-10. SIP Configuration Parameters Web Page Item Description Enable SIP Operation Enables or disables SIP operation. SIP Settings Primary SIP Server Use this field to set the address (in dotted decimal notation or as a canonical name) for the Primary SIP Server. This field can accept canonical names of up to 255 characters in length.
Installing the VoIP V3 Emergency Intercom 33 Configure the SIP Parameters Table 2-10. SIP Configuration Parameters (continued) Web Page Item Description Call Disconnection Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire after a connection delay before a call is terminated. Note: A value of 0 will disable this function. RTP Settings RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call.
Installing the VoIP V3 Emergency Intercom 34 Configure the SIP Parameters 2.11.6.2 Point-to-Point Configuration When the board is set to not register with a SIP server (see Figure 2-23), it's possible to set the intercom to dial out to a single endpoint. In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode.
Installing the VoIP V3 Emergency Intercom 35 Configure the SIP Parameters 2.11.6.3 Delayed DTMF On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Table 2-12.
Installing the VoIP V3 Emergency Intercom 36 Configure the Nightringer Parameters 2.11.7 Configure the Nightringer Parameters When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call.
Installing the VoIP V3 Emergency Intercom 37 Configure the Nightringer Parameters 2. On the Nightringer Configuration page, enter values for the parameters indicated in Table 2-13. Table 2-13. Nightringer Configuration Parameters Web Page Item Description Enable Nightringer When the nightringer is enabled, the unit will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Installing the VoIP V3 Emergency Intercom 38 Configure the Sensor Configuration Parameters 2.11.8 Configure the Sensor Configuration Parameters The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.
Installing the VoIP V3 Emergency Intercom 39 Configure the Sensor Configuration Parameters 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-25). Figure 2-25.
Installing the VoIP V3 Emergency Intercom 40 Configure the Sensor Configuration Parameters 2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-14. Table 2-14. Sensor Configuration Parameters Web Page Item Description Door Sensor Settings Door Sensor Normally Closed Select the inactive state of the door sensors. Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the door sensor is activated.
Installing the VoIP V3 Emergency Intercom 41 Configure the Multicast Parameters 2.11.9 Configure the Multicast Parameters Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.
Installing the VoIP V3 Emergency Intercom 42 Configure the Multicast Parameters 2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-15. Table 2-15. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Device Settings Priority Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music).
Installing the VoIP V3 Emergency Intercom 43 Configure the Audio Configuration Parameters 2.11.10 Configure the Audio Configuration Parameters The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-27). Figure 2-27.
Installing the VoIP V3 Emergency Intercom 44 Configure the Audio Configuration Parameters Figure 2-28. Audio Configuration Page (continued) 2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-16.
Installing the VoIP V3 Emergency Intercom 45 Configure the Audio Configuration Parameters Table 2-16. Audio Configuration Parameters Web Page Item Description Audio Files 0-9 The name of the audio configuration option is the same as the spoken audio that plays on the board (24 character limit). '0' corresponds to the spoken word “zero.” '1' corresponds to the spoken word “one.” '2' corresponds to the spoken word “two.” '3' corresponds to the spoken word “three.” '4' corresponds to the spoken word “four.
Installing the VoIP V3 Emergency Intercom 46 Configure the Audio Configuration Parameters 2.11.10.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-29 through Figure 2-31. Figure 2-29. Audacity 1 Figure 2-30.
Installing the VoIP V3 Emergency Intercom 47 Configure the Audio Configuration Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-31.
Installing the VoIP V3 Emergency Intercom 48 Configure the Event Parameters 2.11.11 Configure the Event Parameters Click the Event Config button to open the Event Configuration page (Figure 2-32). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-32. Event Configuration Page Table 2-17 shows the web page items on the Event Configuration page.
Installing the VoIP V3 Emergency Intercom 49 Configure the Event Parameters Table 2-17. Event Configuration Web Page Item Description Enable Event Generation When selected, Event Generation is enabled. Remote Event Server Remote Event Server IP Type the Remote Event Server IP address. (64 character limit) Remote Event Server Port Type the Remote Event Server port number. (8 character limit) Remote Event Server URL Type the Remote Event Server URL.
Installing the VoIP V3 Emergency Intercom 50 Configure the Event Parameters 2.11.11.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.
Installing the VoIP V3 Emergency Intercom 51 Configure the Event Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Installing the VoIP V3 Emergency Intercom 52 Configure the Event Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
Installing the VoIP V3 Emergency Intercom 53 Configure the Autoprovisioning Parameters 2.11.12 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-33. Figure 2-33.
Installing the VoIP V3 Emergency Intercom 54 Configure the Autoprovisioning Parameters 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 2-18. Table 2-18. Autoprovisioning Configuration Parameters Web Page Item Description Autoprovisioning Enable Autoprovisioning See Section 2.11.12.1, "Autoprovisioning". Get Autoprovisioning from DHCP See Section 2.11.12.1, "Autoprovisioning". Autoprovisioning Server (IP Address) See Section 2.11.12.
Installing the VoIP V3 Emergency Intercom 55 Configure the Autoprovisioning Parameters 2.11.12.1 Autoprovisioning Enable Autoprovisioning Option With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server.
Installing the VoIP V3 Emergency Intercom 56 Configure the Autoprovisioning Parameters To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf: # dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers option subnet-mask 10.0.0.1; 255.0.0.
Installing the VoIP V3 Emergency Intercom 57 Configure the Autoprovisioning Parameters Autoprovisioned Audio Files Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page. The device uses the file name to determine when to download a new audio file.
Installing the VoIP V3 Emergency Intercom 58 Uploading the Firmware 2.12 Upgrade the Firmware and Reboot the Intercom Caution Equipment Hazard: V3 devices like the VoIP V3 Emergency Intercom cannot use firmware 6.x.x or earlier, and older V1 and V2 devices cannot use firmware 7.x.x or later. GENERAL ALERT Note A new firmware signature prevents users from loading firmware intended for one device to a different device. See Table 2-19. Table 2-19. Firmware Firmware File Name Description intercom_v7.1.
Installing the VoIP V3 Emergency Intercom 59 Uploading the Firmware Figure 2-34. Upgrade Firmware Page 5. Select Browse, and then navigate to the location of the Intercom firmware file. 6. Click Submit. Note Do not reboot the board after pressing the Submit button. Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash.
Installing the VoIP V3 Emergency Intercom 60 Reboot the Intercom 2.12.2 Reboot the Intercom To reboot a Intercom, log in to the web page as instructed in Section 2.11.3, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-35). A normal restart will occur. Figure 2-35.
Installing the VoIP V3 Emergency Intercom 61 Command Interface Post Commands 2.13 Command Interface Some functions on the device can be activated using simple POST commands to the web interface. The examples in Table 2-21 use the free unix utility, wget commands. However, any program that can send HTTP POST commands to the device should work. 2.13.1 Command Interface Post Commands Note These commands require an authenticated session (a valid username and password to work). Table 2-21.
Installing the VoIP V3 Emergency Intercom 62 Command Interface Post Commands Table 2-21. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP V3 Emergency Intercom 63 Command Interface Post Commands Table 2-21. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes" Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP V3 Emergency Intercom 64 Command Interface Post Commands Table 2-21. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes" Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
65 Appendix A: Mounting the Indoor Intercom A.1 Wall Mounting Components Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to the following tables. Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name 4 Sheet Metal Screw 4 Plastic Ribbed Anchor Illustration Table A-2.
Mounting the Indoor Intercom 66 Wall Mounting Components Figure A-1 shows how to properly connect the VoIP Intercom. Figure A-1.
Mounting the Indoor Intercom 67 Wall Mounting Components Figure A-2 shows a wall mounting option. Figure A-2.
Mounting the Indoor Intercom 68 Wall Mounting Components Figure A-3 shows a 1-Gang Box and a 2-Gang Box mounting option. Figure A-3.
Mounting the Indoor Intercom 69 Wall Mounting Components Figure A-4 shows the maximum recommended wall cutout dimensions. Figure A-4. Maximum Recommended Wall Cutout Dimensions 0.25 [6.4] Top Cable Entry Opening 0.25 [6.4] Wall Cutout 0.25 [6.4] 0.25 [6.
CyberData Corporation Figure A-5 shows the PCB dimensions and the intrusion sensor range. Figure A-5. PCB Dimensions and Intrusion Sensor Range 1.169 [29.70] Effective Range for Intrusion Sensor to Function from 3 mm to 14 mm 0.551 [14.00] 0.118 [3.00] BOTTOM SIDE ø0.138 [ø3.51] Fits #6-32 Machine Screw (4 Places) 0.063 [1.60] TOP SIDE JP1 JP5 J4 JP10 SW1 < Intrusion Sensor > J7 J6 J3 J10 J2 4.200 [106.68] DIMENSIONS ARE IN INCHES [MILLIMETER] 930504F J5 0.063 [1.60] 2.300 [58.42] 0.591 [15.
71 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
72 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) A list of frequently asked questions (FAQs) are available on the VoIP V3 Emergency Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomemergencyv3/faqs.html Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.
Troubleshooting/Technical Support 73 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html Phone: (831) 373-2601, Ext.
Troubleshooting/Technical Support 74 Warranty C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed.
Troubleshooting/Technical Support 75 Warranty C.4.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures. For End Users, please contact the company that you purchased your equipment from for their return policy. C.4.
76 Index changing the web access password 26 Cisco SRST 32 command interface 61 commands 61 configurable parameters 27, 30, 32 configuration audio 43 default IP settings 21 door sensor 38 intrusion sensor 38 network 29 SIP 31 using Web interface 21 configuration home page 23 configuration page configurable parameters 27, 30 contact information 73 contact information for CyberData 73 Current Network Settings 30 current network settings 30 cutout dimensions, maximum recommended 69 CyberData contact informati
Index 77 dimensions 5 label 7 pcb dimensions and intrusion sensor range 8, 70 unit dimensions 6 discovery utility program 23 DNS server 30 door sensor 38, 40, 45 activate relay 40 dial out extension 40 door open timeout 40 door sensor normally closed 40 flash button LED 40 play audio locally 40 door strike cannot be powered by alternate power input nor PoE power 3, 12 DTFM play tone during DTMF activation 27 DTMF tones 33, 35 DTMF tones (using rfc2833) 33 dual speeds 17 E http POST command 61 http web-ba
Index 78 wall mounting components 65 mounting an intercom 65 multicast configuration 41 Multicast IP Address 42 product overview product features 3 product specifications 5 supported protocols 4 supported SIP servers 4 typical system installation 2 product specifications 5 protocol 5 protocols supported 4 N navigation (web page) 22 navigation table 22 network activity, verifying 18 network configuration of intercom 29 network rate 5 Network Setup 29 nightring tones 42 Nightringer 12, 36 Nightringer in pe
Index 79 SIP server 32 password for login 32 SIP servers supported 4 user ID for login 32 SIP settings 33 Spare in the Air Policy 74 speaker output 5 SRST 32 static IP addressing 30 subnet mask 21, 30 supported protocols 4 web page navigation 22 web-based intercom configuration 21 weight 5 wget, free unix utility 61 Windows, setting up a TFTP server on 71 Y yellow act light 18 yellow link light 17 T tech support 73 technical support, contact information 73 terminal block, 16 AWG gauge wire 12 TFTP serve
