Operation Manual
Table Of Contents
- Contents
- Introduction
- PowerDirector Editing Modes
- PowerDirector Workspace
- PowerDirector Projects
- Importing Media into PowerDirector
- Importing Media Files
- Capturing Media
- Capturing from a DV Camcorder
- Capturing from an HDV Camcorder
- Capturing from a TV Signal
- Capturing from a Digital TV Signal
- Capturing from a Webcam
- Capturing from a Microphone
- Capturing from a CD
- Capturing from an AVCHD Camcorder
- Capturing from an Optical Device
- Captured Content
- Quality Profile Setup
- Capture Settings
- Capture Preferences
- Downloading Media
- Detecting Scenes and Extracting Audio
- 3D Media
- Arranging Media in Your Production
- Editing Your Media
- Content Aware Editing
- Splitting a Clip
- Unlinking Video/Audio Clips
- Trimming Video and Audio Clips
- Setting a Media Clip's Duration
- Setting TV (Video Clip Interlacing) Format
- Adjusting Video Clip Aspect Ratio
- Stretching Images
- Cropping Images
- Changing the Shape of Media
- Fixing and Enhancing Images/Videos
- Utilizing Keyframes on Media
- Power Tools
- Muting Audio
- Advanced Audio Editing
- Time Info
- Magic Fix
- Magic Cut
- Adding Effects
- Creating PiP Effects
- Adding Particle Effects
- Adding Title Effects
- Using Transitions
- Mixing Audio and Recording Voice-Overs
- Adding Chapters
- Adding Subtitles
- Producing Your Project
- Creating Discs
- PowerDirector Preferences
- PowerDirector Hotkeys
- Appendix
- Technical Support
- Index
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Technical Support
Technical Support
Chapter 22:
This chapter contains technical support information. It includes all the information
to find the answers you need to assist you. You may also find answers quickly by
contacting your local distributor/dealer.
Before Contacting Technical
Support
Please take advantage of one of CyberLink’s free technical support options:
consult the user’s guide or the online help installed with your program.
refer to the Knowledge Base in the Support section of the CyberLink web site.
http://www.cyberlink.com/support/index.html
The FAQs may have information and helpful hints that are more current than the
User Guide and online help.
When contacting technical support by email or phone, please have the following
information ready:
registered product key (your product key can be found on the software disc
envelope, the box cover, or in the e-mail received after you purchased
CyberLink products on the CyberLink store).
the product name, version and build number, which generally can be found
by clicking on the product name image on the user interface.
the version of Windows installed on your system.
hardware devices on your system (capture card, sound card, VGA card) and
their specifications.
the wording of any warning messages that were displayed (You may want to
write this down or take a screen capture).
a detailed description of the problem and under what circumstances it
occurred.