Operation Manual

Chapter 11
140
Telephone Support
You are welcome to call the CyberLink's Technical Support Hotline at:
(886) 2-8667-1298
Phone support hours are Monday to Friday, 9:00 AM-5:00 PM (GMT+8:00) Taiwan
local time excluding holidays. When calling for support, please have your computer
ready and provide us with the following information:
 your registered CD-Key
 the product version
 Windows' OS version
 hardware types (capture card, sound card, VGA card) and their specifications
 warning messages displayed
 detailed problem description and when it occurred
Note: Technical support is only offered to registered users, so please make sure your CD-
Key is ready when calling.