Operation Manual

Appendix
149
Telephone Support
You are welcome to call CyberLink's Technical Support Hotline at:
(886) 2-8667-1298
Note: Technical support is only offered to registered users, so please
make sure your CD-key is ready when calling.
Phone support hours are:
Monday-Friday, 9:00 a.m. - 5:00 p.m. Taiwan local time (GMT +8:00)
excluding holidays.
When calling for support, please have your computer ready and
provide us with the following information:
• registered CD-key
• product version
• Windows version
• hardware types (capture card, sound card, VGA card) and
their specifications
• warning messages displayed
• detailed problem description and when it occurred