Operation Manual

Appendix
59
Telephone Support
You are welcome to call the CyberLink's Technical Support Hotline at (886) 2-8667-
1298. Phone support hours are Monday to Friday, 9:00 AM-5:00 PM (GMT +8:00)
Taiwan local time excluding holidays. When calling for support, please have your
computer ready and provide us with the following information:

your registered CD-key

the product version

Windows' OS version

hardware types (capture card, sound card, VGA card) and their specifications

warning messages displayed

detailed problem description and when it occurred
Note: Technical support is only offered to registered users, so please make sure your CD-key
is ready when calling.