Instruction manual

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Cybernetics UM-MV-86-B1-0801
Appendix D
Common Questions
The following text explains possible answers and solutions to common miSAN-V-Series
questions and problems. If a solution to the problem you are experiencing is not found
below, contact Cybernetics Technical Support (See Appendix E, “ Technical Support”).
Question:What is the proper order for powering on all devices?
Answer:
1. Power on all tape drives and libraries first. Wait for all devices to finish their Power On
Self-Test (POST).
2. Power on the miSAN-V-Series. Wait for the miSAN-V-Series to respond to a ping
command.
3. Power on any iClients. Wait for the iClients to respond to a ping command.
4. Power on any servers that will directly access the miSAN-V-Series.
Question:What are the default IP addresses for the miSAN-V-Series?
Answer:
ETH0 - IP: 192.168.1.1, subnet mask: 255.255.255.0
ETH1 - IP: 192.168.2.1, subnet mask: 255.255.255.0
ETH2 - IP: 192.168.3.1, subnet mask: 255.255.255.0
Problem:The tape cartridges in my attached tape library have barcode labels. How do I
copy the label information
to the virtual tapes?
Note:The miSAN-V-Series will only be able to query for barcode information if the
external library reportsbarcodes (i.e., the library has a barcode reader).
Solution:From the Web Control Panel, select “HSTC Options” > “Configuration” > “Copy
volume tags” >
Enabled. Enabling this option causes the virtual tape volume tag to be
automatically updated with the barcode label information after a virtual tape is written to a
physical tape cartridge (See “Copy volume tags” on page 52). Then, to transfer all the
barcode labels to virtual tapes, select the physical stacker from the “Devices” tab, and
then click
Offload disk to tapes. The Offload disk to tapes window is used for assigning virtual
tapes to physical tapes to be used in making the copy (See “Offload disk to tapes...” on
page 86). This process will overwrite all data on the physical tapes with the data on the