Operating instructions

Doc. 1030HTV1.1
3
2. Call CyberPower at [phone] or [phone] (toll free), write to CyberPower at 5555 12th Ave East,
Suite 110, Shakopee, MN 55379, or e-mail CyberPower at [e-mail] within ten (10) days
of the date of the event for which you wish to make a claim for warranty service.
3. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected
Equipment. Have information on all applicable insurance or other resources of recovery/payment that are
available to the Initial Customer and the name of the power utility supplier for the location of the Connected
Equipment and Request a Claim Number.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost
estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you.
Show the Claim Number on the shipping label or include it with the product. Initial Customer shall prepay all
shipping costs, must pay the cost of the repair estimate, and is responsible for packaging and shipment.
CyberPower’s Duties.
CyberPower will inspect and examine the Product and the item(s) of Connected Equipment (or at CyberPower's
election, your written statement and repair cost estimate for those item(s)). You must return the product for inspection.
If the damage to Connected Equipment is covered by the Connected Equipment Guarantee, CyberPower will (in
addition to Limited Warranty remedies for the CyberPower Product itself) repair (or pay the costs of repair) or replace
the Connected Equipment or, at the option of CyberPower, as permitted by law, pay to the Initial Customer the
"Agreed Damage Amount" (up to the aggregate limits stated below) for all item(s) of Initial Customer's Connected
Equipment. The "Agreed Damage Amount" for all items of Initial Customer's Connected Equipment shall be the lesser
of the amount determined under Clause (1) or (2) below, reduced by any amounts described in Clause (3) below:
1. The fair market value of the Connected Equipment as established by the lower of (a) the price list of Orion Blue
Book on the date of occurrence (or if such price list is no longer published, a published or announced price list
reasonably selected by CyberPower), or (b) the average price the same or similar items are being sold for on
E-bay, or (c) the lowest price the same or similar items can be purchased for in the United States; or
2. The aggregate ceiling amount for all Connected Equipment: CyberPower 1010 -$250,000.00.
3. The amount(s) of all payment you have or are entitled to receive from insurance, other warranties, extended
warranties, or from other sources or persons for the Connected Equipment or damage to such equipment so that
CyberPower’s maximum liability shall be reduced to reflect all such other payments or sources of recovery
If CyberPower replaces the connected equipment or pays to the Initial Customer the Agreed Damage Amount, the
Initial Customer shall transfer ownership of all item(s) to CyberPower without warranty by the Initial Customer, but free
of lien or other interest.
CONDITIONS COMMON TO THE LIMITED WARRANTY AND THE CONECTED EQUIPMENT
GUARANTEE
The Limited Warranty and the Connected Equipment Guarantee are the only and the exclusive express warranty of
CyberPower with respect to the Product. This exclusion of other express warranties applies to written and oral express
warranties.
LIMITATION: THE LIMITED WARRANTY AND THE CONECTED EQUIPMENT GUARANTEE DO
NOT COVER
The Limited Warranty and the Connected Equipment Guarantee are intended to exclusive rights and remedies and
replace any other rights, to the extent allowed by law.
1. As to the CyberPower Product, the limited warranty does not cover or apply to: misuse, modification, operation
or storage outside environmental limits for the Product, in transit, in shipment, or in storage, damage or
deterioration, improper operation or maintenance, or use with items or equipment not designed or intended for
use with the product.
2. As to Connected Equipment, the Connected Equipment Guarantee covers only damage within the specific
terms of the Connected Equipment Guarantee to Connected Equipment (and only up to the applicable aggregate
ceiling amount).