User`s manual

TROUBLESHOOTING
Problem Possible Cause Solution
Circuit breaker button is
projecting from the back of
the unit.
Circuit breaker has
tripped due to an
overload.
Turn the UPS off and unplug at least one
piece of equipment. Wait 10 seconds, reset
the circuit breaker by depressing the
button, and then turn the UPS on.
Battery not fully
charged.
Recharge the battery by leaving the UPS
plugged in.
The UPS does not perform
expected runtime.
Battery is slightly worn
out.
Contact CyberPower Systems about
replacement batteries at
service@cyberpower-eu.com
The on/off switch is
designed to prevent
damage by rapidly
turning it off and on.
Turn the UPS off. Wait 10 seconds and
then turn the UPS on.
The battery is worn
out.
Contact CyberPower Systems about
replacement batteries at
service@cyberpower-eu.com
The UPS will not turn on.
Mechanical problem.
Contact CyberPower Systems at
service@cyberpower-eu.com
The USB cable is not
connected.
Connect the USB cable to the UPS unit
and an open serial port on the back of the
computer. You must use the cable that
came with the unit.
PowerPanel® Personal
Edition is inactive.
The unit is not
providing
battery power.
Shutdown your computer and turn the
UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.
Additional troubleshooting information can be found at eu.cyberpowersystems.com
For more information, visit eu.cyberpowersystems.com
or contact
Cyber Power Systems B.V.
E-MAIL: sales@cyberpower-eu.com
Entire contents copyright ©2011 CyberPower Systems B.V., All rights reserved. Reproduction
in whole or in part without permission is prohibited. PowerPanel® and PowerPanel® Plus are
trademarks of CyberPower Systems (USA) Inc.
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