PowerPanel® Business Edition User’s Manual Rev.
ELECTRONIC END USER LICENSE AGREEMENT FOR CYBERPOWER POWERPANEL BUSINESS EDITION NOTICE TO USER: THIS IS A CONTRACT. BY INSTALLING THIS SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. The End User License Agreement and copyright of CyberPower ® PowerPanel Business Edition product and related explanatory materials ("Software") are owned by its Cyber Power Systems (USA), Inc.
4. No Warranty. The Software is being delivered to you AS IS and its supplier makes no warranty as to its use or performance. THE CYBER POWER SYSTEMS (USA), INC. AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION. THE CYBER POWER SYSTEMS (USA), INC. AND ITS SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.
Table of Contents Introduction ...................................................................................................................................................... 7 Agent ............................................................................................................................................................. 8 Client............................................................................................................................................................
Events ...................................................................................................................................................... 48 Notification Recipient ............................................................................................................................... 56 Action Settings......................................................................................................................................... 57 Logs ....................................
Content .................................................................................................................................................. 117 About ..................................................................................................................................................... 117 Logout ........................................................................................................................................................ 118 Technical Support ...........
Introduction ® PowerPanel Business Edition (PPBE) software provides comprehensive advanced power management for UPS/PDU/ATS systems. It controls unattended shutdowns, scheduled shutdowns, and notifications for computers powered by the UPS (Uninterruptible Power Supply) PDU (Power Distribution Unit) or the ATS (Automatic Transfer Switch). ® PowerPanel Business Edition software consists of Agent, Client and Center. The Agent monitors and configures the UPS through the USB or serial connection.
be switched off, the Client will perform a shutdown prior to switching off the power. Refer to Configuration C ® of the PowerPanel Business Edition structure illustration. Agent Aside from the primary function of shutting systems down in the event of an outage, the Agent also provides the following functions: Unattended shutdown in response to various power conditions. User notification of power conditions.
Getting Started Prerequisites Hardware Limitation 733 MHz or higher Pentium-compatible CPU. 256 megabytes (MB) of RAM recommended minimum; more memory generally improves responsiveness. Minimum of 150 MB of free space of hard disk. Serial port or USB port. (Required by the Agent) Network interface.
Google Chrome Konqueror Installation Installation on Windows ® A pop-up window will be displayed automatically when inserting the PowerPanel Business Edition installation CD. Users can click the Install PowerPanel Business Edition shortcut on the pop-up window to initiate the installation procedure. If the pop-up window is not displayed when inserting the CD, browse to the CD drive and open the folder which locates at /Software/Windows, and then double click the file named Setup.
Choose the component. If one single computer is connected to the UPS directly via a USB or serial connection, Agent should be installed. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed or is connected to a PDU, Client should be installed. If the administrator requires simultaneous monitoring and access to multiple UPS/PDU/ATSs, equipment and computers on a local network, Center should be installed.
Choose the start menu directory. Click the Finish button to complete the installation.
Installation on Linux The installer is used to install the software and requires root permission. The installation wizard will guide users in completing the installation. Browse to the CD drive and find the installer in the /Software/Linux folder. Initiate the wizard by running the ./ppbe-linux-x86.sh command or double clicking ppbe-linux-x86.sh on 32-bit systems or by running the ./ppbe-linux-x86_64.sh command or double clicking ppbe-linux-x86_64.sh on 64-bit systems.
Choose the component. If one single computer is connected to the UPS directly via a USB or serial connection, Agent should be installed. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed or is connected to a PDU, Client should be installed. If the administrator requires simultaneous monitoring and access to multiple UPS/PDU/ATSs, equipment and computers on a local network, Center should be installed.
Click the Finish button to complete the installation. Installation on Text Mode When the system does not support graphic mode, the Linux installation needs to be initiated in the terminal by using the ./ppbe-linux-x86.sh -c command on 32-bit systems or use ./ppbe-linux-x86_64.sh -c command on 64-bit systems. The installation procedure will be initiated as following steps: Press Enter to start an installation. Accept the license agreement.
Choose the component. If one single computer is connected to the UPS directly via a USB or serial connection, Agent should be installed. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed or is connected to a PDU, Client should be installed. If the administrator requires simultaneous monitoring and access to multiple UPS/PDU/ATSs, equipment and computers on a local network, Center should be installed.
Before installing Agent with the USB or serial connection, make sure that the platform running the Agent supports USB or serial connection. VMware ESXi 4.1 and later versions support a USB device to be passed through from an ESXi host to vMA. Note: In order to make sure that Agent on vMA of the ESXi host can establish communication with UPS through USB connection, you should upgrade virtual hardware to the latest version.
Click Browse to import the ppbeXXX_centos.ovf extracted from the downloaded zip file. Click Next to start a deployment task. The OVF template detail is displayed. Click Next to continue.
Enter the name for the deployed virtual appliance. This name should be unique within the inventory. Select the virtual disk format for the PPBE virtual appliance. The default option is Thin Provision. Refer to About Virtual Disk Provision Disk Policies for further information about how to select virtual disk format.
A deployment detail is displayed. Click Finish to start the deployment task. After the deployment task is complete, the PPBE virtual appliance will be added into the inventory.
Click Power on the virtual machine to power on the virtual appliance. Login the virtual appliance. The default username and password are admin. In order to perform shutdown accurately, you must change the time zone settings of the virtual appliance. This can be a direct copy of the time zone file from the /usr/share/zoneinfo folder.
procedure (CD_Drive is a CD drive formatted as D: or E:). A popup window will be displayed when the installation is launched. Refer to Installation on Windows section to follow the same steps to complete installation. Accessing PowerPanel ® Business Edition ® The PowerPanel Business Edition web interface can be accessed following the directions below.
Change language Login The default username is admin and the password is admin. For security, it is recommended to change the username and password on the Security/Login page after the initial login. The local and remote login pages are the same. Selecting the Remember me on this computer option on the login page allows the credentials to be remembered for automatic logon at the next session. To terminate the session, click the Logout button on the Logout page.
Agent Make sure a USB or serial cable is connected between the Agent computer and the UPS. If Agent is installed on a vMA running on an ESX/ESXi host, refer to FAQ chapter for further details how to add USB connection. If Agent is installed on a vMA running on ESX/ESXi 5.x, refer to FAQ chapter to upgrade virtual hardware in order to add the USB device of target UPS.
System/Summary page in Agent In Agent, the System/Summary page provides an overview of the system operation. This includes the utility power status, operating status of the UPS, issues with the system and items requiring user attention. In Client, the System/Summary page provides an overview of the system, including the communication status with the UPS/PDU/ATS, issues with the system and items requiring user attention. Information (The content in this section is only applicable to the Client.
System/Information page The System/Information page shows detailed information about the Client as follows. Name: The name of the hosted computer, e.g. Web Server or Bill's Computer. Location: Where the hosted computer is located, e.g. Server room or Rack A. Contact: Who to contact about this hosted computer, e.g. someone's name, E-mail or phone number. UPS (The content in this section is only applicable to the Agent.
UPS/Status page of a PR1000LCDRTXL2Ua Input Status: Displays the present status of the utility power supplied to the UPS. Normal: The voltage and frequency of the utility power is normal. Blackout: There is no utility power being supplied to the UPS and it is supplying battery power to connected equipment. Over Voltage: The utility voltage is higher than the high voltage threshold and the UPS is using the battery to supply power.
Current: The current of the utility power supplied to the UPS. Power Factor: The radio of the real power flowing to the UPS, to the apparent power of utility power. In an UPS system, a UPS with a low power factor draws more current than a UPS with a high power factor for the same amount of useful power transferred. Bypass Status: Displays the present status of bypass circuit. In bypass mode, the UPS will provide the power from bypass input to the connected equipment directly.
ECO Mode: On-line UPS enters Economy mode. The UPS will enter bypass mode according to thresholds for input voltage. Once the utility voltage exceeds thresholds, the UPS will supply battery power to its loads. Users can configure exclusive days and exclusive time to for UPS when to not enter ECO mode. Manual Bypass: The Online UPS enters Manual Bypass mode due the Manual option being enabled. The UPS will be forced to provide utility power to its equipment.
Boost Charging: Boost charging involves a high current for a short period of time to charge the battery. Boost charger enables the quick charging of depleted batteries. Float Charging: The float charger starts charging the battery by exerting a charging voltage. As the battery is charged, its charging current reduces gradually. The float charger senses the reduction in charging current and reduces the charging voltage. Exhausted: Batteries are exhausted; UPS stops the output power.
Rectifier Overheat: The internal temperature of module rectifier exceeds the normal rating. Inverter Overheat: The internal temperature of module inverter exceeds the normal rating. Inverter Overload: The module inverter is overloaded. Inverter Extended Overload: The module’s inverter has been overloaded for intolerable duration; the UPS will stop output power soon. Fan Fault: The module fan is faulty. It may cause overheat in module.
Voltage Rating: The input voltage range (Volts) of the UPS. Frequency Rating: The input frequency range (Hz) of the UPS. Battery Replacement Date: The date that the batteries were last replaced. This can only be set at the time of battery replacement. This date should be set after the battery replacement. If this date has not been set, it is recommended that this date should be set immediately. The battery lifetime varies by UPS models.
Frequency Working Mode: Smart App Online series supports two frequency modes: Follow-up and Fixed. In the Follow-up mode, the UPS supplies power based off of the utility frequency. If utility frequency varies and is out of tolerance, the UPS supplies battery power with a fixed frequency to avoid supplying the connected equipment an improper frequency. The fixed frequency depends on the utility frequency detected as the UPS is powering up.
Detected Sensitivity: When the UPS detects that utility voltage is out of range, the UPS will switch to battery mode to protect the equipment plugged into the UPS. Low sensitivity has a wider voltage range and the supplied power may vary more. The UPS switches to battery mode rarely and also saves more battery power. The power from a fuel generator may cause the UPS to switch to battery mode more frequently, and low sensitivity is recommended.
equipment when utility power restores. If the Standby option is selected, the UPS will be off when utility power restores. Bypass Condition The Online UPS series supports the bypass function. When the UPS is in bypass mode, the utility power is supplied directly to the connected equipment.
Energy Saving: When the utility power fails, the batteries will start discharging. If this option is enabled and there is no output load, the UPS, will shut down to save battery power after discharging for 5 minutes. The UPS will restart automatically and restore output after the utility power is restored. Low Battery Threshold: When the UPS supplies battery power and the remaining capacity are lower than this threshold, the UPS will sound an alarm.
Utility Failure: The utility power fails and the UPS is using the battery power. Low Battery: The battery capacity is low and cannot support the connected computers if they require a shutdown. Alarm: The UPS is issuing an audible alarm due to a warning event, such as Overload Bypass: The UPS has switched to bypass mode due to an overload or UPS fault. UPS Fault: The UPS may be malfunctioning due to an internal problem, such as an inverter fault, bus fault or overheating.
UPS/Diagnostics page Battery Test The Battery Test performs a battery test to verify that the batteries are good, and shows information including the result and the date of the last battery test. Click the Initiate button to begin a battery test. Performing a battery test is prohibited when the Frequency Working Mode option is set to fixed. The results will be reported after a battery test completes: Last Test Date: The date the last battery test was performed.
Runtime Calibration The Runtime Calibration ensures the runtime estimate is accurate with the current load. The results show the runtime, the result, and the date of the last calibration. When a runtime calibration is initiated, the connected equipment will be run on battery power until the batteries are completely discharged. The batteries will be then automatically recharged following the calibration. Users can click the Start button to initiate a runtime calibration.
UPS/Load page Manage Loads Users can manage connected loads that include generic equipment and computers from the Load Management page. A UPS and named PDU tabs whose lists contain connected loads. All connected loads can be listed with detailed information including the name, location, contact, and what type of outlet the equipment is plugged in from the list. Plug a load on UPS or PDU.
load’s plug from UPS to PDU, from PDU to UPS or between PDUs, assign the target UPS or PDU in the Device option, and then click Apply to complete. Unplug the load from UPS or PDU. Click the target load you wish to unplug from the list. Click No on the Enabled option and then click Apply to complete.
Client computer is printed in gray when the communication is not established The details in list are described as following: #: Indicates which power outlet of the UPS or PDU is supplying power to the connected equipment. Bank: The bank type of the power outlet on the UPS, e.g. NCL, CL or Surge. Name: The name of the power equipment. Location: Where the power equipment is located. Contact: Who to contact about this power equipment.
Connect with Cisco Switch Users can enter all required data and click Apply button to establish connection with the Cisco switch. Access Port: Sets the port for Agent to interact with Cisco switch. The default port is 43440. Domain Name: Sets the domain name for Agent interact with the Cisco switch. The default domain name is cyber. Off-State Cache: If this option is enabled, Client will be allowed to be cached its own endpoint data on the Cisco switch when it becomes non-operational.
Endpoint Agent Port: Displays the port between the Agent and EnergyWise service. Agent will interact with Cisco switch through the EnergyWise service. Start EnergyWise Service In order for Agent to establish the connection with Cisco switch, enter the required data and verify that the data are matched. After the Enabled of Endpoint Agent option is enabled, click Apply to establish the connection.
Power/Information page The Power/Information page shows information about the UPS/PDU/ATS which supplies power to the Client computer. When the Client establishes with a PDU which is connected to a UPS, Information page displays the information about the PDU and the UPS individually. Information illustrates as follows: Device Type: The type of the UPS/PDU/ATS, e.g. UPS/PDU/ATS. Model: The model name of the UPS/PDU/ATS. Serial Number: The serial number of the UPS/PDU/ATS.
MAC Address: The MAC address of the UPS RMCARD, PDU or Agent’s network interface. IP Address: The IP address of the UPS RMCARD, PDU or Agent’s network interface. Click the hyperlink to open the web interface of the UPS RMCARD, PDU or Agent. UPS on Source A: Indicates which UPS connects to input source A of ATS. UPS on Source B: Indicates which UPS connects to input source B of ATS. Environment Sensor: Indicates whether the environment sensor has been installed on the UPS/PDU/ATS.
ATS: Indicates the computer is plugged in an ATS. Network PDU: Indicates the computer is plugged in one single PDU with network function. UPS with Network PDU: Indicates the computer is plugged in a network PDU, which is a power extension from the UPS. UPS with Generic PDU: Indicates the computer is plugged in a generic PDU, which has no network function and is a power extension from the UPS. UPS Address: Assigns the network address of the UPS.
causes to search the network to update the results. This option appears when power connection is set from computer to network PDU directly. ATS Address: This option appears when the power of a computer is configured to connect to an ATS. PDU Name: Selects the target generic PDU from list. After the UPS with Generic PDU of the Power Connection option is selected and entering a UPS address, the computer will fetch the list of installed PDU from UPS.
If the ATS is a power extension from the one UPS, enter the IP address of UPS for one power source and another power source should be set None. Click OK to establish the communication. If the ATS is not the power extension from any UPS, the IP address of UPS for two power sources should be set None. Click OK to establish the communication.
Troubleshooting the Client’s inability to communicate with the power device: Verify the network address is correct. Verify the network configuration for the UPS or PDU is correct. The Power Device Network Utility tool can be used to configure the network configuration. The tool can be installed from the tools folder on the installation CD. Verify that the settings in the Security/Authentication page are correct and match the settings of the device. See Security/Authentication for more details.
Event Action/Events page in the Agent After selecting an event, the event will become configurable. Configure all of the action settings for the selected event and apply to save the settings. The clicked event item will be configurable. Use these parameters to configure actions for individual events: Notify The administrator can be notified when an event occurs. See Event Action/Notification Recipient page for more details about the notification methods and recipient assignment.
Initiated: Determines whether to execute a command and sets the delay for the command execution. If the event is cleared within the command execution delay, the command for this event and the corresponding event will not be executed. Duration: Sets the estimated time for the command to complete. If the event requires the computer to shut down, this delay provides time for commands and scripted actions to complete before the shutdown is initiated.
BATTERY_REVERSED BYPASS_SEQUENCE_ERROR COMMUNICATION_FAILURE FAULT The polarity of battery is reversed. The phase sequence of bypass is wrong. 4 LOST_IN_LOCAL 3 LOST_IN_NETWORK Local communication lost. Network communication lost. GENERIC_FAULT BYPASS_FAN_FAULT BYPASS_FAULT 1 MODULE_RECTIFIER_FAULT 1 MODULE_INVERTER_FAULT 1 MODULE_FAN_FAULT UPS is faulty. Bypass fan is faulty. Bypass is faulty. Module rectifier is faulty. Module inverter is faulty. Module fan is faulty. Batteries are not present.
Initiate a shutdown sequence when an event occurs. A shutdown sequence is only initiated by events which are of severe-level and warning-level type. Initiated: Determines whether to request the computer to be shut down and the delay before initiating the shutdown sequence. The shutdown will be canceled if the event is cleared during this delay time. The minimum delay time to initiate shut down is based on the time set for the execution of the other actions to complete.
The Agent postpones the shutdown until the Clients computers completes the shutdowns; if the remaining runtime is insufficient for Agent to perform a complete shutdown prior to the UPS turning off, the Clients will shut down first to ensure sufficient time for Agent to shut down completely. Note: This event usually indicates that the Agent and Client risked losing battery power, they will have a tolerance of 2 minutes to avoid crashing due to a UPS turning off. Battery test is processing.
Module overload - One of UPS module is . If the UPS module overload is sustained, the UPS module will be protected from operation. Output short circuit. Output circuit is shorten and causes UPS to stop supplying output power. Module rectifier overheats. The internal temperature of one module rectifier exceeds the normal rating. Module inverter overheats. The internal temperature of one module inverter exceeds the normal rating. Module inverter protected.
Input is near overload. A PDU is near an overload condition. The load level is near the maximum safe load for the PDU. Input is overloaded. A PDU is in an overload condition. The maximum safe load has been exceeded and the PDU is in an overload condition. Shutdown time is insufficient. System shutdown time is insufficient. After communication with the PDU is established and the outlet assignment is set up, the Client will detect whether the connected outlet has sufficient time to allow for a shutdown.
Notification Recipient The Agent and Client can send notifications to multiple recipients in various ways, including Windows Alert Messages, Instant Messages and Mobile phone text messages (SMS). The Notification Recipient page lists all recipients in the recipient list and displays all defined notifications and whether the notification is active.
XMPP Account: The XMPP Instant Messaging account of the recipient. See Event Action/Settings for more details about XMPP. WLM Account: The Windows Live Messenger Instant Messaging account of the recipient. Computer Username: The computer user account name which is used to receive the windows alert messages.
After configuring all of the action parameters, and applying the settings, the Verify button can be used to verify whether the user’s configurations are correct. To test whether a notification is configured properly and a recipient can receive the notification successfully, use the Test function on the Event Action/Notification Recipient page. Each action has its own Activate option to specify whether to use the service to send a notification.
Host Address: This is the address of the VMware ESX/ESXi host that will be shut down by the software in the event of a power outage. Account: This is the account name for VMware ESX/ESXi or Citrix XenServer host used by PowerPanel ® Business Edition. The account must have root access. Password: This is the password for the aforementioned account. E-mail Email service Activate: Specify whether the Agent/Client can use E-mail to send an email notification to recipients.
Activate: Specify whether the Agent/Client can use the Windows Live Messenger service to send an instant message to recipients. Account: Sets the account to access the Windows Live Messenger service. Password: Sets the password for the account. XMPP Instant Messaging The XMPP (Extensible Messaging and Presence Protocol) is an open protocol for instant messaging. Users can setup the configuration to receive instant messages when an event has occurred.
Messenger service Messenger Service/Terminal Services/Remote Desktop Service only works on Windows platforms. Options are explained below: Activate: Specify whether the Agent/Client can use this service to send a notification to recipients. Start service: Start this service. If Yes is checked: this service will be used to send notifications to recipients. This option is only visible when using Messenger service on Windows XP, 2000 and Server 2003.
SMS (Short Message Service) service Service provider accepts HTTP POST to send messages: This specification from an SMS provider is required before using the HTTP POST method to deliver messages to SMS providers. Select the Using HTTP POST option at the Service Provider field. Insert EVENT_ACTION_PHONE_NUMBER as recipient's mobile phone number and EVENT_ACTION_MESSAGE as the event message content described in the specification, and fill in the URL and POST BODY fields.
Address: sms@send-sms-company.com Subject: xxxxxx Content: user:xxxxxx password:xxxxxx to:EVENT_ACTION_PHONE_NUMBER text:EVENT_ACTION_MESSAGE Note: Each message sent by the SMS system through the SMS provider will be subject to the SMS provider fee. Logs Event Logs Logs/Event Logs page lets you view logs that record power event details in the Agent or the Client. The logs can be analyzed to determine whether the system and the power device are operating correctly.
Using the Previous and Next at the upper right corner of the event log list helps users to view the other range of filtered log result backward or forward. Clicking Refresh will update the log result to display in the list according to the current filter options and paging settings. The time displayed at the upper corner displays the local time of the hosted computer. This time may be different from the time on your computer.
out by the specific device type in Client. When any event option is selected from the event list, the logs only related to this event will be displayed. Max. logs: Indicates the maximum number of events that will be displayed. Export Click the Save shortcut at the right upper corner of the event log table and select CSV or PDF file as the export file format. The exported file will be saved in the default download directory of your web browser.
Click the Save shortcut at the right upper corner of the status record table and select CSV or PDF file as the export file format. The exported file will be saved in the default download directory of your web browser. Filter Users can use the following filter options by clicking Filter in the right corner. Once the configuration of the filter panel is changed, the filtered logs will be displayed. Filter pane on Logs/Status page Days: Selects the day(s) for the status records to be displayed.
Logs/Settings page in the Agent Event Logging Entry Expiration: This option specifies how long the log files will be retained. . Clear All Logs: When this option selected with Yes, Now, all event logs will be removed immediately after clicking Apply. The log clearing is permanent and once applied the log files cannot be recovered. Status Recording Enable: If this option is enabled, the Agent will start to record the UPS status.
specify the date and the time to turn on output or turn the specific outlets on. The UPS will turn on the specific outlets and begin supplying power which causes the computer to restart or wake from the hibernation. ® Before the Agent shuts down because of a schedule shutdown, Client computers running PowerPanel Business Edition Client will be shut down or hibernated to prevent data loss. The Schedule/Shutdown page manages scheduled shutdowns and lists all configured schedules.
Active: Choose Yes to activate this schedule effective. If No is selected, the schedule will be ignored. Bank: There are two conditions for this option. Power off the output completely. When users choose the Master Power option, all equipment connected to the outlets labeled both SURGE and BATTERY, or all the outlets on the UPS includes labeled CL, NCL, NCL 1, NCL 2 will be turned off.
Login ® The Security/Login page is used to change the PowerPanel Business Edition login account information, including user account, password, and the duration of login session. Security/Login page Account Change Username Enter the password in the Current Password field. Select the Change Username option and enter a new username in the New Username field. Username must be alphanumeric (0-9, A-Z and a-z). Click Apply to complete the change.
Session Session Timeout is the option which determines the duration of the session after the login. If the page isn’t accessed during this period and remains inactive, users will be logged out automatically. Users will need to login again on the Login page. Authentication ® To secure and protect network communication between the PowerPanel applications and the devices, security settings must be configured in the Security/Authentication page.
PowerPanel Secret Phrase. The Secret Phrase is used to create secure network communications between PowerPanel ® Applications such as Client and Agent, Client and UPS RMCARD, or Client and PDU. The default phrase is powerpanel.encryption.key. The Secret Phrase can be configured on the Security/Authentication page in the Agent and Client, or on the System/Security page in the PDU and UPS RMCARD web. The Secret Phrase which is used in the Client and devices must match.
community with write permission, and public with read only permission. The community used by the Client to access the UPS RMCARD/PDU/ATS must have a minimum of read permission for basic operation. If the community has write permission, the Client can complete some configuration tasks automatically.
Network/Trap Notification page in the UPS RMCARD201 web Note: SNMP community is limited to 15 characters in the PDU and UPS RMCARD. Note: If you have firewall software installed, configure the settings to allow access through port 3052 (UDP/TCP), port 53568 (TCP), port 162 (UDP) and port 53566(UDP). The communication between the UPS RMCARD, PDU and ® PowerPanel Applications as Agent and Client can only be established when those ports are open.
Network page HTTP Secure ® PowerPanel Business Edition allows users to change the secure level and port explained below: Secure Level: Determines which security level to be used to access web interface. Basic: Web access is not protected by HTTPS. This indicates that the sensitive information may not be protected on the network. Sensitive: Only web access including the sensitive information, such as password or secret phrase, will be protected by HTTPS.
If the user would like ignore the warning page, refer to the Ignore Warning Messages section to continue web access; If the user has his own SSL certificate, refer to Import SSL Certificates section for further details how to import the new certificate. Ignore Warning Messages Users that plan not to import the SSL certificate may have to ignore these warning and continue the web access. Below illustration are the warning pages displayed on popular browsers.
Firefox displays that the security certification is not trusted. Second, select Permanently store this exception option and click Confirm Security Exception button to continue the web access. Google Chrome: Click Proceed anyway button to continue the web access.
Google Chrome displays that the security certification is not trusted. Safari Click the Continue button to continue the web access. Safari displays the security certification alert. Note: The performance will be lower once accessing to the website over the HTTPS connection. SSL Certificate Import SSL Certificates The user’s browser that connects with the PowerPanel Business Edition web interface will serve the SSL certificate.
Note: Applying for a certificate from the commercial certificate provider will be subject to the provider fee. Add SSL Certificate into Trust List A certificate trust list is a pre-defined list of SSL certificates that have been signed by a trusted entity. A certificate trust list of PowerPanel Business Edition is used to identify the certificate authority of another one with whom interacts. When importing a new SSL certificate, this will result in communication loss between the Agent, Client and Center.
Preferences/User Experience page Working Day and Time Working Day: Set the days users normally work. Duty Time: Set the work hours for users. EnergyWise Enable: Sets to activate the EnergyWise function. This function is only supported in Agent and is not activated. After this option is activated, the EnergyWise item will appear in the UPS category. If the Agent never connects with any UPS, this function is disallowed to be activated.
In order for Client to operate properly with the power device, device options can be configured in Client: Auto Configure：Any time the IP address of the power device is changed, the Client will lose communication with the power device. If this option is checked, the Client will scan the network and automatically acquire the new IP address of the power device.
In order for administrators to do mass deployment, Profile page allows to export all power configuration and system settings from the target computer. Each computer running PowerPanel Business Edition can import this profile to apply the same power configuration and system settings. Organize an Export In order to let lots of computers to apply the same setting, users can click Export button to export all configuration to the profile.
Place the setup.varfile and installer in the same directory and make sure that filename must be the same, e.g. setup.exe and setup.varfile. Different filename will result in unknown fault during installation. For Windows, run the below command to launch the installation in the command prompt: setup.exe –q –console –Dinstall4j.detailStdout=true For most Linux distributions, run the below command to launch the installation in terminal: sudo setup.sh –q –console –Dinstall4j.
Using PowerPanel Business Edition Center Management Power Equipment Power Equipment page has the following capabilities in Center: Monitor status and events from a connected UPS/PDU/ATS. Issue commands to the UPS/PDU/ATSs such as a power off, power cycle or power restore. Request that the UPS perform a battery test, sound its alarm or mute the audible alarms. Manage equipment and computers which are powered by UPS units and PDUs, and order connected computers to shut down or a reboot.
Toolbar of Power Equipment page These three buttons will allow users to add groups, add devices or expand all groups. Add Group. Click this button and the Add Group dialogue box will appear. Add Device. Click this button and the Add Device dialogue box will appear. Expand All. This button will expand all groups.
A context menu appears by accessing a device node. Each node can be one of the following types: A UPS. This UPS may have an RMCARD or is connected to a computer which is controlled by Agent. A PDU. This PDU may be set to connect to a monitored UPS. An ATS. This ATS may be set to connect with the UPS which could be monitored by Center. IT Equipment. A computer which has Agent installed. IT Equipment. A computer which has Client installed. IT Equipment.
decreasing the utility voltage. Test. A battery test is processing. Batteries can have the following states when UPS is operating: Normal. Batteries are not being using. Not Present. Batteries are absent and there is no battery power. Charging. Batteries stops discharging due to a power event and are being charged. Discharging. The UPS is supplying battery power to its load. Fully Charged. Batteries are at 100% capacity. UPS/PDU/ATSs have the following states according to their current load: No Load.
Overdried. Indicates the current humidity violates the low humidity threshold. A group has the following states according to the total power consumption: Indicates the total power consumption of the group falls in the normal range. Indicates the total power consumption of the group exceeds the high threshold. Indicates the total power consumption of the group violates the low threshold.
Select IP address by clicking Browse button Move Device Highlight the device you wish to move and select Move in the context menu. A Move window will display and select the target group from the list. After selecting the target group, click OK to move the group. Remove Device Highlight the device to remove or click Remove in the context menu. Click OK to remove the device. When a device is removed, its powered computers and equipments will also be removed.
Details of UPS RMCARD Summary The Summary tab provides an overview of the system information: Name: The name of the selected device. Status: Displays the present status of the selected UPS/PDU/ATS. Location: Where the UPS/PDU/ATS is located. Contact: Who to contact about the UPS/PDU/ATS. Address: The IP address of the UPS RMCARD, PDU or Agent computer’s network interface. PC & Equip: The number of the powered computers and equipment. Outlets: The amount of outlets on the UPS/PDU/ATS.
Environment Sensor: Indicates whether the environment sensor has been installed on the UPS/PDU/ATS. Note: When the sensor cannot be detected anymore, it will be annotated No Response. Users can click the Uninstall to reflect it if it had been removed physically from the UPS/PDU/ATS. Status The Status tab displays details about the UPS/PDU/ATS. Current: The output current in Amps. Outlets: The status of each outlet on the UPS/PDU/ATS and the name of the connected computer or equipment.
Battery Replacement Date: The date that the batteries were last replaced. This should be set at the time of battery replacement. If this date has not been set, it is recommended that this date should be set immediately. External Batteries: The amount of external battery packs connected to the UPS. Outlets: The amount of outlets on the PDU/ATS. UPS The UPS tab allows you to set up to connect the PDU with the monitored UPS in the Center. Select the Connect to UPS option.
Computers on Outlets Shutdown/Restart: A shutdown or restart can be initiated on a computer with either Agent or Client installed by going to Shutdown/Restart in Computers on Outlets. A window will list the computers which can be shutdown or restarted. Clicking “X” will remove that computer from the list and they will not be shutdown/restart. Note: If a PDU is connected to a UPS, shutting down computers on UPS outlets will result in shutdown computers in the PDU.
A confirmation window of a PDU power on operation Power Cycle: Initiates a Power Cycle on the UPS/PDU/ATS. This will turn the UPS/PDU/ATS off then back on or vice versa. Decide whether to initiate an immediate or a sequenced power cycle and click OK to begin. A sequenced power cycle will cause computers connected to the UPS/PDU/ATS that have Agent or Client installed to shut down prior to the power cycle. Note: An immediate power cycle off will likely result in connected computers losing power.
Click Add Group on the toolbar to create a new group. Add Group button on toolbar You can also add sub-groups in the context menu of a selected group. Enter the new group name and click OK button to add a new group. Move Group Select the group you wish to move and select Move in the context menu. Select the target group from the list in the Move Group window. After selecting the target group, click OK to move the group. Remove Group Choose a group and select Remove from the context menu.
Summary tab of Details Each group provides the statistics of all UPS/PDU/ATS from the Summary tab of Details and includes the following summary information: Group Name: A name of the selected group. Statistics: Indicates statistics about the operating conditions of the UPS/PDU/ATS: Normal: Indicates a UPS/PDU/ATS which is normal. Severe: Indicates a UPS/PDU/ATS with severe-level power events such as Runtime is insufficient.
Power Control Power Off: Click Power Off and a confirmation window will appear. Pick the UPS/PDU/ATS from the list and decide whether to perform an immediate or a sequenced power off. Click OK to begin. When the UPS/PDU/ATS initiates a sequenced power off, computers with Agent or Client installed will initiate a shutdown prior to the sequenced power off. An immediate power off will likely cause those lose power.
A confirmation window of a bulk power cycle operation Note: If a group contains the UPS systems which has connected with PDU units, a power cycle or a power off to the selected group will result in computers shutdown on the PDU units. Battery Test Only UPS units can perform a battery test. Click Battery Test from the context menu of the selected group. All UPS units in that group will be listed in the confirmation window. Click OK to initiate the battery test on all selected UPS units.
Example: New generic equipment such as a printer or LCD monitor has been connected to UPS outlet #2, use the following steps to attach this new generic equipment: Select Show Outlets from the context menu of the UPS to expand all outlets. Select the Settings tab of the Details window from the context menu of the correct outlet. Click the Enable option and fill in the Name, Location and Contact fields. Click OK to attach the generic equipment.
Name: The name of the UPS/PDU/ATS. Status: The operating status of the UPS/PDU/ATS. Outlet: Indicates the outlet number of this current equipment. It also indicates whether the outlet type is NCL, Battery or CL. Settings The Settings tab allows you to configure powered equipment. Enabled: If this option is checked, this indicates that this outlet is being used by the computer or the equipment you assign.
Monitor the status of computers and equipment connected to the UPS/PDU/ATS. Issue orders such as shutdown or restart when the connected outlet is being turned off or turned on. Request computers perform a shutdown or a reboot. Manage computers and equipment in a group, and issue orders to grouped computers or equipment. IT Equipment page Toolbar The Toolbar provides device states and buttons to expand, add group or equipment. Toolbar of the IT Equipment page Add Group.
Indicates severe-level power events such as Runtime is insufficient. Indicates warning-level power events such as Utility power failure. Indicates the devices which have lost communication with Center. Center cannot monitor or control computers and equipment when communication is lost. Indicates that there are no problems with this device. Node Components Each node is named and indicates what type it is. A computer or generic node provides more information.
Multiple computers and generic equipment can be managed by grouping them. All computers and generic equipment can be added to a group and moved between groups. Add Group Users can click Add Group on the toolbar to create a new group. Add Group button on toolbar Or click the Add Group item to create a new sub-group from the context menu of a selected group. Enter the new group name and click OK to add a new group. You may have sub-groups but a duplicate name is not allowed.
Summary tab of Details Each group provides information about the communication state or the computer type from the Summary tab of Details: Group Name: The name of the selected group. Statistics: Indicates statistics about the operating conditions of the equipments belong this group: Normal: Indicates computers and equipment being monitored by Center. Untouched: Indicates computers and equipment which have lost communication with Center.
Power On: Click Power On from Power Control in the context menu and a pop-up window will appear. Click “X” to exclude a computer or equipment and decide whether to do this operation immediately or in sequence. Click OK to turn on output power. Power Cycle: Click Power Cycle in Power Control from the context menu and a pop-up window will appear. Click “X” to exclude a computer or equipment and decide whether to do this operation immediately or in sequence. Click OK to start the power cycle.
Add Computer/Equipment window Move IT Equipment Select Move from the context menu. A pop-up window will appear and you will have to assign a target group. Click OK to move to the target group. Rename IT Equipment Select Rename in the context menu. A pop-up window will appear and you must enter a new group name to replace the original one. Click OK to apply. Remove IT Equipment Select Remove in the context menu. A pop-up window will appear. Click OK to delete the selected item.
Summary tab of Details window of printer IT Equipment Name: The name of this computer or equipment. Status: The operating status of this computer or equipment. Type: Which type this computer or equipment is. Either Agent or Client depending on which the computer has installed. Equipment if it is generic equipment such as fan cooler. Address: Indicates the address of this computer or equipment. Location: Indicates where this computer or equipment is located.
Power Off: Select Power Off from the context menu. Decide whether to turn off the outlet immediately or in sequence. Click OK to turn off the outlets. A computer which has Agent or Client installed will initiate a graceful shutdown prior to turning off the outlet. On specified modes, turning off or restarting one outlet of the bank will also turn off other outlets of this bank. This may cause other computers on this bank to be shut down unexpectedly. Power On: Select Power On from the context menu.
The Statistics page shows the chart how to spend the energy in a specified period and also shows the energy statistics of the current target node and entire system. Each UPS, PDU and ATS whose consumption will be logged per hour and each group which contains these UPS, PDU and ATS will work accumulating the consumption of data. These data which logged the consumption in the past can be gathered to render a chart in a past day, a past day, a past year and a past decade accordingly.
Set the thresholds for the Center system. High Threshold. When the whole power consumption of the system exceeds this threshold, the tip “System consumption is too high.” will show on the banner of the Power Equipment page. Low Threshold. When the whole power consumption of the system violates this threshold, the tip “System consumption is too low.” Will show at the banner of the Power Equipment page. Default Energy Set the default thresholds for each group or power equipment.
The administrator can be notified when an event occurs. See Event Action/Notification Recipient page for more details about the notification methods and recipient assignment. Initiated: Determines whether to send a notification or not and sets the notification delay. If the event is cleared within the notification delay, the notification of the occurrence and the event cleared notification will not be sent. Repeat: Determines whether to send one additional notification after the initial notification.
Network communication is untouched Center cannot establish communication with PDU on the network or established network communication has been interrupted. Input is near overload A PDU is near an overload condition. The load level is near the safe load threshold for the PDU. Input is overload A PDU is in an overload condition. The safe load threshold has been exceeded. Power consumption is too high Power the specific PDU consumes has been exceeded the high threshold.
Logs page Each log has details which can be viewed by clicking the icon next the each log. Using the paging toolbar at the bottom of the log list allows users to view older logs by changing the page displayed; clicking the refresh icon updates the logs displayed in the list. Event Logs Logs/Event Logs page records the event logs that can be analyzed whether the devices and the system are functioning well. Each log records what event occurred of the device.
Logs/Event Logs page Filter The following filter options can be utilized by expanding Filter panel. Once the configuration of the filter pane is configured; the logs will be requested and displayed. Filter pane on Logs/Event page Days: Selects the day(s) for the events to be displayed. The dropdown menus next to the Days setting can be used for additional preconfigured filters. Time: Selects the time range for the events. Weekday: Choose the days of the event occurrence.
Severity & Category: The events can be filtered by category and severity. The events can be further divided by Power Event and System Event categories, and choosing the specific event. When any event option is selected from the event list, the logs only related to this event will be displayed. Max. logs: Indicates the maximum number of events that will be displayed. Type: Selects the event log whose type is system, group or device.
SNMP Community. The Center uses this community to authenticate communication between the PDU and UPS in order to access their information. The default community is private. By default, the UPS/PDU/ATS uses private as the community with write permission, and public with read only permission. The community used by the Center to access the UPS/PDU/ATS must have write permission for an administrative power control. SNMP Trap Community.
Logout The Logout page allows users to log the user out of the web interface. The user will be asked to assure whether to log out, and users can log out web by clicking the Logout button. Technical Support Troubleshooting 1. ® I cannot access the PowerPanel Business Edition web interface after complete installation. Please follow the below steps resolve the problem: Make sure that there is no other application utilizing port 3052 (UDP/TCP) and port 53568 (TCP).
Verify firewall settings. Port 3052(UDP/TCP), port 53568(TCP), port 162(UDP) and port 53566(UDP) should be unblocked. The Client communicates with UPS/PDU/ATS and Agents using these ports. 4. The battery test failed. Replace the batteries if the batteries have used over 3 years. Contact CyberPower for assistance and replace the batteries if the battery test still fails. 5. ® The PowerPanel Business Edition installation failed.
The account which is used to send WLM notifications may be not available. Using the Verify button on the Windows Live Messenger block to verify the account details is recommended. The account which is used to receive WLM notifications may be not available. Using the Test button of the WLM account field to verify is recommended. The port 1863 used by the WLM service on PPBE software may be blocked by a firewall. 9. The shutdown occurs earlier than expected time.
Add the below snippet with the IP address and hostname. 192.168.1.1 hostname Note: IP address and host name can be inquired using the commands ‘ifconfig’ and ‘hostname’. Restart the service using the commands ‘sudo service ppbed stop’ and ‘sudo ppbed service start’ Login the page again. The host name and IP address will be correct. 12. My Client computer always shuts down/ hibernates on each time my system starts.
Lookup the commands similar to below examples. Append single parameter following the command as ‘root=UUIS=67f1e90f-d48b-40a3-9559-612cd821e4d1 ro quiet splash single’ linux /boot/vmlinuz-3.2.0-27-generic root=UUIS=67f1e90f-d48b-40a3-9559-612cd821e4d1 ro quiet splash $vt_handoff (skip…) Press the Ctrl + x key or F10 key to restart the boot up process of your Linux Core in the runlevel1 mode. (single user mode) Note: These changes are not persistent.
Before launching the PPBE installer, you must change its access permission on the installer. You must have executable permission on the PPBE installer; otherwise the message “Permission Denied” will be displayed. Run the below example command to change its permission of the 32-bit installer on 32-bit Linux platform. sudo chmod u+x ppbe-XXX-linux-x86.sh (XXX is the version number of PPBE.) Run the below example command to change its permission of the 64-bit installer on 64-bit Linux platform.
5. What is the difference of the NCL (Non-Critical Load) outlet and CL (Critical Load) outlet? Which equipment should connect to NCL outlet or CL outlets? The NCL outlets are only available on specific UPS models and are designed to be powered off early to maximize the battery runtime for the CL outlets. Non-critical equipment such as redundant equipment ,monitors, or other non-critical equipment should be connect to the NCL outlets to be powered off early.
13. I try to set the Client to establish to communication with one of PDUs. How do I identify the targeted device IP? Refer to the Easy-to-Setup Device IP for details. 14. How do I ensure that the SNMP settings between the Client and UPS/PDU/ATS are properly setup? To receive the trap notification from the UPS/PDU/ATS all the time, follow steps to verify the SNMP settings: Open the Network/Trap Notification page on the UPS/PDU/ATS web and the Security/Authentication page on the Client.
If the model name conforms to the format of “PPxxxxE”, it belongs to Professional Tower series. If the model name conforms to the format of “ORxxxxELCD”, it belongs to Office Rack Mount series. If the model name conforms to the format of “OPxxxxE”, “OPxxxxTE”, “OPxxxxUE” and “OPxxxxUTE”, it belongs to Office Tower series. 17.
Click Add button of the VMware Machine Properties to add a USB controller. Select USB Controller from the list and click the Next. (Select Serial Port if using serial connection.
This will add a USB Controller, click Next to add a USB Device. Select New USB Controller and click Add to add a USB device.
Select USB Device item and click Next to proceed. Select the USB Device of the target UPS which is connected with vMA. Click the Next button to finish.
Note: In order to make sure that USB device of the target UPS can connect to vMA after a USB controller is added, it is strongly recommended to upgrade the virtual hardware to the latest version prior to adding a USB controller and a USB device. See How do I upgrade the virtual hardware version of vMA for details. 18. How do I upload the installer to vMA? Login the vSphere Client. Select the VMware host. Click Configuration Select the target datastore from the right hand side.
For Linux, run the commands in order to restart the service: sudo service ppbed stop and sudo service ppbed start. 21. How do I change the password to access the trust list of PowerPanel Business Edition? The default password is “changeit”. User can edit /web/etc/cacertpd in the text editor to replace the default password with the default one. PPBE_installation_directory is the directory to install the PowerPanel Business Edition. 22.
VMware ESX/ESXi: An enterprise-level computer virtualization product offered by VMware, Inc. It is a component of VMware’s larger offering, VMware Infrastructure, and adds management and reliability services to the core server products. Virtual Appliance: A virtual machine image is designed to run on a virtualization platform developed by VMware, Inc. It is intended to eliminate the installation, configuration and maintenance costs associated with running complex stacks of software.
