User Manual

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Enter the Key Passphrase field and the Keystore Password field. Click the Continue button to import the SSL
certificates.
Note: Applying for a certificate from the commercial certificate provider will be subject to the provider fee.
Add SSL Certificate into Trust List
A certificate trust list is a pre-defined list of SSL certificates that have been signed by a trusted entity. A certificate trust
list of PowerPanel Business Edition is used to identify the certificate authority of another one with whom interacts.
When importing a new SSL certificate, this will result in communication loss between the Agent, Client and Center.
As an example, when the Client that has been connected with the Agent imports a new SSL certificate, the Clint
cannot interact with the Agent. Users must to add the certificate of Client into the trust list of the Agent manually and
thus the Agent considers the Clients SSL certificate valid.
Users can follow the steps to add the certificate into the trust list Client and Agent, for example:
Place the SSL certificate of the Client as file extension of .crt in the <agent_installation_directory>/jre/lib/security.
Switch to the <agent_installation_directory>/jre/lib/security directory in the command prompt.
cd <agent_installation_directory>/jre/lib/security
Run the below command to add the certificate to the trust list.
<agent_installation_directory>/jre/bin/keytool.exe import trustcacerts file <cert_name>.crt alias <alias_name> keystore
cacerts.
Enter changeit as the password for the certificate addition.
Enter y to apply the certificate addition.
Restart the Agent service to reload the trust list and take effect. Refer to How to restart PowerPanel Business
Edition service of FAQ chapter for further details about how to restart PowerPanel Business Edition service.
Note: agent_installation_diretory is the directory where the PowerPanel Business Edition Agent installation locates;
cert_name is the filename of the certificate file and alias_name is the alias for the certificate available in the trust list.
Note: The aforementioned steps are applicable to the interactions between PowerPanel Business Edition software.
Note: Due to security reasons, user may have to change the password to access the trust list. Refer to How to
change the password to access the trust list of FAQ chapter for more details.