Remote Management Card RMCARD205 / RMCARD305 User’s Manual Version 1.0 The Remote Management Card allows a UPS system and environmental sensor to be managed, monitored, and configured. © 2015, CyberPower Systems, Inc. All rights reserved.
TABLE OF CONTENTS Introduction ............................................................................. 1 Installation Guide .................................................................... 3 Web Interface ......................................................................... 8 Reset to Default Setting / Recover from a Lost Password ... 27 Firmware Upgrade ................................................................ 28 Save and Restore Configuration Settings ............................
CyberPower Remote Management System Introduction Overview The CyberPower Remote Management Card allows for remote monitoring and management of a UPS attached to a network. After installing the hardware and configuring an IP address, the user can access, monitor, and control the UPS from anywhere in the world! Simply use a web browser such as Internet Explorer or Firefox to access your UPS.
CyberPower Remote Management System Application Unpacking Inspect the Remote Management Card upon receipt.
CyberPower Remote Management System Installation Guide Step 1. Hardware Installation Expansion port Remote Management Card 1. Remove the two retaining screws from the expansion port cover and remove the cover. 2. Install the CyberPower Remote Management Card into the expansion port. 3. Re-install and tighten the retaining screws. 4. Connect the Ethernet cable to the Ethernet connector of the CyberPower Remote Management Card. 5. (Optional) To connect the environmental sensor, use a RJ45 Ethernet cable.
CyberPower Remote Management System Definitions for LED Indicators Link LED color Condition Off The Remote Management Card is not connected to the Network/ or the Remote Management Card power is off On(Yellow) The Remote Management Card is connected to the Network TX/RX LED color Off The Remote Management Card power is off On(Green) The Remote Management Card power is on Flash - Receiving/transmitting data packet - Reset finished 4
CyberPower Remote Management System Step 2. Configure the IP address for the CyberPower Remote Management Card Note: These instructions are for Windows OS. For other OS please refer to Appendix 2. Method 1: Using the Power Device Network Utility tool 1. Install the Power Device Network Utility tool available for download on the Network Power Management product web page at www.CyberPower.com. 2. After installation completes, run the “Power Device Network Utility”. 3.
CyberPower Remote Management System 5. You can modify the IP Address, Subnet Mask, and Gateway address for the Device MAC Address listed in the Device Network Settings window, as shown in Figure 2. The default IP Address is 192.168.20.177 and the default Subnet Mask is 255.255.255.0. Figure 2. The Device Network setting window. 6. Modify the IP, subnet mask or gateway address. Enter the new addresses into the corresponding fields. 7.
CyberPower Remote Management System 8. If the IP address change is successful, you will see a message confirming the IP set up is OK, as shown in Figure 4. Figure 4. Setup IP Address successfully message. Method 2: Using a command prompt 1. Obtain the MAC address from the label on the Remote Management Card. Each Management Card has a unique MAC address. Note: The MAC address is labelled on the card. 2. Use the ARP command to set the IP address. Example: To assign the IP Address 192.168.10.
CyberPower Remote Management System Web Interface Login User Account You can select a preferred language, and will need to enter a User Name and Password to login to the interface. There are two user account types. 1. Administrator (Both combinations of default user name and password can work.) (1) Default user name: admin Default password: admin 2.
CyberPower Remote Management System [UPS] Following items can be displayed/configured through the UPS page; however, different UPS models may have different items displayed/configured. [UPS->Status] Display the basic information about the current UPS status. Items displayed are auto refreshed. Item Definition Input Status The current status of the utility power supplied to the UPS. Voltage The current input voltage of the utility power supplied to the UPS.
CyberPower Remote Management System Firmware Version The revision number of the UPS firmware. USB Version The revision number of the UPS USB firmware LCD Version The revision number of the UPS LCD firmware Battery Replacement Date The date that the batteries were last replaced. This must be set manually and should be set after the batteries have been replaced or when the unit is first installed. If this date has not been set, it is recommended that this date should be set immediately.
CyberPower Remote Management System enable the UPS to function normally. If this option is selected, the UPS will be forbidden to enter Bypass mode or ECO mode to protect the connected equipment. ECO Mode On-line UPS enters Economy mode. The UPS will enter Bypass mode when the input voltage/frequency is within the configured threshold. Once the utility voltage/frequency exceeds thresholds, the UPS will switch to Normal operation.
CyberPower Remote Management System Battery Low Battery Threshold When the UPS supplies battery power and the remaining capacity is lower than this threshold, the UPS will alarm. External Battery Pack Set the amount of external battery packs. This allows for an accurate runtime estimation based upon the total number of batteries. System Cold Start Set the ability of the UPS to start in the absence of input power. When this option is enabled, the UPS can be turned on with battery power.
CyberPower Remote Management System if the remaining battery capacity is lower than this threshold. Turn off Delay Time When supplying battery power, the UPS will power off this NCL outlet after this delay time is met. Turn On Delay Time When the utility power restores, the UPS will restore the output of this NCL outlet after the delay time is met. This prevents excessive power consumption caused by all the connected equipment starting at the same time.
CyberPower Remote Management System [UPS->Diagnostics] When a power failure occurs, the UPS will supply battery power to all connected equipment immediately. The UPS must have sufficient runtime for all connected computers to be shut down properly. The UPS/Diagnostics page provides the ability to verify the UPS can supply adequate battery runtime for the connected computers to shutdown properly. Perform a complete runtime calibration to ensure and accurate estimate of the runtime for the connected load.
CyberPower Remote Management System Passed: The runtime calibration is completed and the batteries are good. • None: The UPS has never performed a runtime calibration. Failed: The UPS fails during the runtime calibration. Canceled: The calibration was interrupted. Last Calibration Date: The date of the last Runtime calibration. Note: 1. It is recommended to perform at least one calibration every 3 months. 2. A complete calibration causes the battery capacity to deplete.
CyberPower Remote Management System [UPS->EnergyWise] The EnergyWise initiative focuses on reducing the energy consumption of all devices connected to a Cisco network. Through this compatibility, the CyberPower Remote Management Card is recognized to work with other EnergyWise-enabled entities and can be easily monitored and controlled to achieve the best energy performance under the EnergyWise operation framework. Item Definition Configuration EnergyWise Enable CISCO EnergyWise support.
CyberPower Remote Management System [Envir->Status] Display the basic information of the environmental sensor and connected devices. Item Definition Information Name The name of the environment sensor. Location The location of the environment sensor. Temperature Current Value The current temperature of the environment. Maximum The highest temperature as well as the time of occurrence detected by the environment sensor.
CyberPower Remote Management System [Logs->Event Logs] Display the list of events and a brief description of each event along with the date and time stamp. Note: 1. The recordable events are listed under “System->Notifications->Event Action.” 2. The recorded time is using the 24-hour clock format. [Logs->Status Records] This page is used to view the logs of the UPS status and environment status; however, different product may have different items displayed.
CyberPower Remote Management System [Logs->Maintenance] This page is used to maintain “Event Logs” and “Status Records”. The application provides information on how many events have been recorded before it is full. Item Definition Event Logs Clear All Logs Clear the existing event logs. The Number of Events The number of existing event logs/the max number of event logs. Save Event Logs Save the existing event logs as a txt file.
CyberPower Remote Management System [System->General->Identification] Assign the system’s name, contact, and location. Item Definition Name The name of the equipment. Location Where the power equipment is located. Contact The person to contact about this equipment. [System->General->Daylight Saving Time] Adjust the clock daylight saving time. Item Definition DST Configuration Disable Disable DST. Tradition US DST Tradition US DST Start: 2:00, second Sunday in March.
CyberPower Remote Management System [System->Security->Local Account] This page is used to configure the login account. Information Description Administrator The administrator can access full function, including enable/disable the Viewer account. Viewer The viewer can access the read function but cannot control or change any settings. This IP setting is to set the allowable IP addresses.
CyberPower Remote Management System Item Definition LDAP Server The IP address of LDAP server. LDAP SSL To communicate with LDAP server by LDAPS. Port The TCP port used by the LDAP(S) server. Base DN The Base DN of LDAP server. Login Attribute The Login Attribute of ldap user entry.(ex:cn or uid) Type The type of LDAP server (OPENLDAP or Active Directory). AD Domain The AD Domain of the Active Directory server.
CyberPower Remote Management System [System->Network Service->SNMPv1 Service] Allow users to select the NMS, defined by the IP settings that can use the channel to control the system data access through SNMPv1 Service. Item Definition SNMPv1 Service Allow Access Set the SNMP service to either Enable or Disable. SNMPv1 Access Control Community The name used to access this community by a Network Management System (NMS). The field must be 1 to 15 characters length.
CyberPower Remote Management System segment. • • 192.255.255.255: Access only by an NMS on the 192 segment. 0.0.0.0 (the default setting) or 255.255.255.255: Access by any NMS on any segment. Authentication Type The hash type for authentication. Privacy Type The type for encrypting and decrypting data.
CyberPower Remote Management System Sender's E-mail Address The context of From field shown in the e-mail message sent to user. Authentication Select this option if the SMTP server needs Authentication check. Username Username used for Authentication. Password Password used for Authentication. Secure connection Enable TLS or SSL to Encrypt the SMTP connection. Service port The port number that PDU uses to communicate with SMTP server.
CyberPower Remote Management System specification, and fill in the POST URL and POST BODY fields. The expressions will be replaced by the relevant content before the Agent/Client sends a notification to the SMS provider. Service provider accepts E-mail (SMTP) This specification from a SMS provider is required before using the E-mail to deliver the messages to SMS providers. Select the Using E-mail option in the Service Provider field.
CyberPower Remote Management System Reset to Default Setting / Recover from a Lost Password To reset the CyberPower Remote Management Card to its default setting (including WEB log-in user name and password), please use the following steps: RMCARD205 RMCARD305 1. Remove the two retaining screws on the card without turning off the UPS. 2. Uninstall the card. 3. Take off the jumper on the Reset pins as illustrated (the jumper is still necessary after reset, please do not lose or dispose it). 4.
CyberPower Remote Management System Firmware Upgrade By upgrading the Firmware, you can obtain both the new features and updates/improvements to existing functionality. You can check the “Firmware version” on the [System->About] webpage. There are two files to update in order to upgrade the firmware version. Firmware upgrade files: - A. cpsrm2scfw_XXX.bin - B. cpsrm2scdata_XXX.bin Note: Please do not turn the UPS off when processing the Firmware upgrade.
CyberPower Remote Management System Method 2: Using Upgrade and Configuration Utility tool (Bulk firmware upgrade tool) 1. Install the CyberPower Upgrade and Configuration Utility tool available for download on the Network Power Management product web page at www.CyberPower.com. 2. After installation completes, run the “Upgrade and Configuration Utility”. 3. The main dialog of the Upgrade and Configuration Utility tool program is shown in Figure 5.
CyberPower Remote Management System 6. Choose the upgrade files Firmware and Data individually and click “OK” to implement firmware upgrade, as shown in Figure 6. Figure 6. The File Locations of Firmware & Data window. 7. If the firmware upgrade is implemented, you will see the Result in the main dialog, as shown in Figure 7. Figure 7. Firmware upgrade successfully in the main window.
CyberPower Remote Management System Save and Restore Configuration Settings Figure 8. Save/Restore Configuration in the main window. You can easily save and restore the configuration to local PC, and the route is [System->About]. For save configuration, click “Save” to save the configuration to local PC. The text file will have a default format of YYYY_MM_DD_HHMM.txt.
CyberPower Remote Management System Troubleshooting Problem Unable to configure the Remote Management Card by method 1 or method 2 in user’s manual. Solution 1. Check the LED status, the condition is normal when the yellow and green LEDs are both on. If green LED is off : ►Check if the Remote Management Card is properly seated in the UPS and the UPS power is connected to working electrical outlet. If yellow LED is off : ►Ensure the network connection is good. 2.
CyberPower Remote Management System Conformance Approvals FCC Warning This equipment has been tested and found to comply with the limits for a Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation.
CyberPower Remote Management System Appendix 1 IP Address Settings for CyberPower Remote Management Card Overview All devices on a computer network need to have an IP address. Each device’s IP address is unique. The same address cannot be used twice. In order to assign an IP address to the CyberPower Remote Management Card, you must determine the range of the available IP addresses, and then choose an unused IP address to assign to the Remote Management Card.
CyberPower Remote Management System 2. Select an IP Address for CyberPower Remote Management Card Verify the IP Addresses for the computer and the Remote Management Card belong to the same subnet. Refer to the above network information, the possible IP Address for the Remote Management Card could be 192.168.20.* (* hereafter represents any number between 1 and 255). Similarly, if the Subnet Mask is 255.255.0.0, the IP Address for Remote Management Card could be set up as 192.168.*.
CyberPower Remote Management System Appendix 2 Software Support PowerPanel® Business Edition Client can support a UPS with a remote management card via the network. PowerPanel® Business Edition software is available on CyberPower Systems official website. Please visit www.CyberPower.com and go to the software section for free download.
CyberPower Remote Management System Obtain IP Address for Linux Operating System The instructions in ‘Configure the IP address for the CyberPower Remote Management Card’ section are for Windows OS. For Linux Operating System, please use PowerPanel® Business Edition Client software to scan and obtain the IP address. The route is [Power->Configuration] on the PowerPanel® Business Edition Client web interface, as shown in Figure 10.
CyberPower Remote Management System Appendix 3 RMCARD Adapter Guide Remove the Adapter to go from an RMCARD305 to an RMCARD205 Step 1. Remove the two screws from the adapter holding the card in place. Step 2. Remove the card from the adapter. Step 3. Remove the screw holding the RMCARD305 front panel to the card. Step 4. Attach the RMCARD205 front panel to the card. Add the adapter to go from an RMCARD205 to an RMCARD305 Step 1.
CyberPower Systems, Inc. www.cyberpower.com For USA and Canada: 4241 12th Ave East, Suite 400 Shakopee, MN 55379 Toll-free: (877) 297-6937 For all other regions: Please visit our website for local contact information.
