Owners manual

6. AVR (Automatic Voltage Regulation) icon: This icon appears whenever your UPS is automatically correcting low AC line voltage
without using battery power. This is a normal, automatic operation of your UPS, and no action is required on your part.
7. SILENT MODE icon: This icon appears whenever the UPS is in silent mode. The buzzer does not beep during silent mode until the
battery reaches low capacity.
8. OVER LOAD icon: This icon appears and an alarm sounds to indicate the battery-supplied outlets are overloaded. To clear the
overload, unplug some of your equipment from the battery-supplied outlets until the icon turns off and the alarm stops.
9. FAULT icon: This icon appears if there is a problem with the UPS, Contact CyberPower Systems at [e-mail] for
further help and support.
10. BATT. CAPACITY meter: This meter displays the approximate charge level (in 20% increments) of the UPS’s internal battery. During a
blackout or severe brownout, the UPS switches to battery power, the BATTERY icon appears, and the charge level decreases.
11. LOAD CAPACITY meter: This meter displays the approximate output load level (in 20% increments) of the UPS battery outlets.
Alarm
CONDITION
On Off Off
Off Normal
Off On Off
Beeps twice
every 30 seconds
Utility Failure - The UPS is providing power to battery
power-supplied outlets from its battery.
Off On Off
Rapid Beeping
every 1/2 second
Utility Failure - The UPS is providing battery power. Rapid
beeping indicates the unit will run out of power shortly.
Off On On
Constant tone
Battery Overload - Occurs when connected equipment
exceeds the listed capacity of the UPS. Turn the UPS off,
unplug at least one piece of equipment from battery outlets,
wait 10 seconds, reset the circuit breaker and turn the unit on.
Problem Possible Cause Solution
Full-time surge protection outlets
stop providing power to
equipment. Circuit breaker
button is projecting from the side
of the unit.
Circuit breaker has tripped due to an
overload.
Turn the UPS off and unplug at least one piece of
equipment. Wait 10 seconds, reset the circuit breaker by
depressing the button, and then turn the UPS on.
The UPS does not perform
expected runtime.
Battery not fully charged. Recharge the battery by leaving the UPS plugged in.
Battery is worn out.
Contact CyberPower Systems about replacement batteries
at [e-mail]
The UPS will not turn on.
The on/off switch is designed to
prevent damage from rapidly turning
it off and on.
Turn the UPS off. Wait 10 seconds and then turn the UPS
on.
The unit is not connected to an AC
outlet.
The unit must be connected to a 110/120V 60Hz outlet.
The battery is worn out.
Contact CyberPower Systems about replacement batteries
at [e-mail]
Mechanical problem.
Contact CyberPower Systems at
[e-mail]
PowerPanel
®
Business Edition is
inactive (all icons are gray).
The USB / serial cable is not
connected.
Connect the USB / serial cable to the UPS unit and an open
USB / serial port on the back of the computer. You must
use the cable that came with the unit.
The USB / serial cable is connected
to the wrong port.
Check the back of the computer for an additional USB /
serial port. Move the cable to this port.
The unit is not providing battery
power.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the
unit.
The serial cable is not the cable that
came with the unit.
Please use the serial cable that came with the unit for the
software.
Additional troubleshooting information can be found under “Support” at
www.CPSww.com
Model OR1500LCDRTXL2U OR2200LCDRTXL2U
Capacity 1500VA / 1125W 2190VA / 1650W
Input Voltage on Utility 90V to 140V
Input Frequency 47 Hz to 63 Hz
On-Battery Output Voltage 120Vac ± 5%
Transfer Time 4ms Typical
Max. Load for UPS Outlets (8 Outlets) 1500VA / 1125W 2190VA / 1650W
Max. Load for Full-Time Surge Protection outlets
(8 Outlets)
12 Amps 17.2 Amps
On-Battery Output Wave Form Simulated Sine Wave
Operating Temperature + 32°F to 104° F / 0° C to 40° C
Operating Relative Humidity 0 to 90% non-condensing
Size (L x W x H)
433 x 478 x 88 mm (2U Rack)
17” x 18.8” x 3.5”
Net Weight 59.5lbs / 27kg 66.1lbs / 30kg
Battery Type RBP834 / CyberPower RBP844 / CyberPower
Typical Battery Recharge Time 8 hours from total discharge
Typical Battery Life 3 to 6 years, depending on number of discharge/recharge cycles
Recommended Battery Sealed Maintenance Free Lead Acid Battery
Safety Approvals UL1778, CSA C22.2 No 107.3, FCC/DoC Class B
SYSTEM FUNCTIONAL BLOCK DIAGRAM
Advanced Energy-Saving Patented Bypass Technology
CyberPower’s patented GreenPower UPS™ with Bypass Technology reduces UPS energy
costs by up to 75% compared to conventional UPS models. Even when utility power is normal,
conventional UPS models constantly pass power through a transformer. By contrast, under
normal conditions the advanced circuitry of a GreenPower UPS™ bypasses the transformer.
As a result, the power efficiency is significantly increased while decreasing waste heat, using less
energy, and reducing energy costs.
When an abnormal power condition occurs, the GreenPower UPS™ automatically runs power
through its transformer to regulate voltage and provide “safe” power. Since utility power is
normal over 88% of the time, the GreenPower UPS™ operates primarily in its efficient bypass mode.
The GreenPower UPS™ is also manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making
it one of the most environmentally-friendly on the market today.
Read the following terms and conditions carefully before using the CyberPower OR1500LCDRTXL2U/OR2200LCDRTXL2U (the
“Product”). By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty
and Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and conditions of this
Warranty, you should return the Product for a full refund prior to using it.
Who is Providing this Warranty?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under normal use and conditions. It also covers
equipment that was connected to the Product and damaged because of the failure of the Product.
What is the Period of Coverage?
This warranty covers the Product for three years and connected equipment for as long as you own the Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.
How Do You Get Service?
1. Call us at [phone] or write to us at CyberPower Systems (USA), Inc., 4241 12
th
Ave. E., STE 400, Shakopee, MN 55379
or send us an e-mail message at [e-mail] for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have
information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and
Request a Claim Number.
3. You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the
defect.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the
damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the
shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and
shipment, and you must pay the cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if
CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund
to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).
If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for making your claim for the
connected equipment. We will repair or replace the equipment that was damaged because of the failure of our Product or pay you
the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. We will use Orion Blue Book, or
another a third-party valuation guide, or eBay, craigslist, or other source to establish that amount. Our maximum liability is limited to
$300,000 for the OR1500LCDRTXL2U and OR2200LCDRTXL2U.
Who Pays For Shipping?
We pay when we send items to you; you pay when you send items to us.
What isn’t covered by the warranty?
1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any
data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product
or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or
maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums,
medical or life support devices, etc.
What are the Limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired
and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use
of any adapters or other connectors.
2. The Product must have been plugged directly into the power source and the equipment connected to the Product must be
directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product
or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
3. The Product and equipment connected to it must have been used properly in a suitable and proper environment and in
conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.
4. The Product must have been used at all times within the limitations on the Product’s VA capacity.
Where Can I Get More Information?
For further information please feel free to contact CyberPower at CyberPower Systems (USA), Inc. 4241 12
th
Ave E., STE 400,
Shakopee, MN 55379; call us at [phone]; or send us an e-mail message at
[e-mail].
CyberPower Systems encourages environmentally sound methods for disposal and recycling of its UPS products.
Please dispose and/or recycle your UPS and batteries in accordance to the local regulations of your state.
All rights reserved. Reproduction without permission is prohibited.
DEFINITIONS FOR LCD ICONS & AUDIBLE INDICATION
TECHNICAL SPECIFICATIONS
Limited Warranty and Connected Equipment Guarantee
TROUBLESHOOTING
CYBERPOWER GREENPOWER UPS™ TECHNOLOGY
EMI
Filter
Surge
Suppressor
AVR
Charger
AC/DC
Battery
Inverter
Input Output
Normal Mode
Battery Mode