Service manual

Cybex Free Weight Owner’s Manual
Customer
Service
Page 4-1
4 - Customer Service
Contacting Service
Hours of phone service are Monday through Friday from 8:30 to 6:00 p.m. Eastern Standard Time.
For Cybex customers living in the USA, contact Cybex Customer Service at 888-462-9239.
For Cybex customers living outside the USA, contact Cybex Customer Service at 508-533-4300
or fax [phone].
Order parts and fi nd information on the web at www.eCybex.com or by e-mail at
[e-mail].
Ordering Parts
Visit eCybex.com to shop for parts online or fax your order to 508-533-5183.
To speak with a customer service representative, call 888-462-9239 (for customers living within the USA)
or 508-533-4300 (for customers outside the USA). You may also contact us through email at techhelp@
cybexintl.com
Having the following information ready when calling will assist our Cybex representatives in serving you:
Unit Serial Number
Product Name
The unit serial number and product name can be found on the serial number decal. See Chapter 7 for
exact location of serial number decal.
Part Description
Part Number
Part descriptions and part numbers are located in Chapter 7 of this manual.
Shipping Address
Contact Name
In addition to your shipping address and contact name, your account number is helpful but not required.
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