Specifications

48
Maintenance Prompt and backs you up one step in diagnostic
test menu.
The ▼ and ▲ keys toggle the Error Log from Set (S) to Clear (C).
The - and + keys toggle the Maintenance Prompt from Set (S) to
Clear (C).
EXIT...PRESS STOP
To exit the diagnostic test mode, press STOP to return the
treadmill to its previous state.
Note: If you were in the middle of a program before entering the
test mode, you will be returned to the exact spot in the program
where you left off. The speed, elevation, and time will all return
to where they were prior to entering the diagnostic test mode.
You will not lose any information and the elapsed time will not
have changed.
Customer Hotline
CYBEX has installed a convenient toll-free telephone hotline to
serve our customers. A technical support engineer is available
to answer any questions you may have, discuss maintenance
procedures, or provide troubleshooting assistance.
Our Hotline number is: 888-462-9239 in North America, and
508-533-4300 or fax [phone] for all other areas.
Returned Goods Authorization (RGA)
The Returned Goods Authorization (RGA) system outlines the
procedures to follow when returning goods for replacement, repair,
or credit. The system assures that returned goods are properly
handled and analyzed. Follow these procedures carefully.
Contact your local authorized CYBEX dealer on all warranty-
related matters. Your local CYBEX dealer will request an RGA
from CYBEX, if applicable. Under no circumstances will
defective parts or equipment be accepted by CYBEX without
proper Return Goods Authorization and prepayment of all
postage or freight charges.
RGA Procedure
1. Call the Customer Service Hotline listed above for the return
of any item that is defective.
2. Provide the technician with a detailed description of the problem
you are having or the defect in the item you wish to return.
3. Notify the technician of the serial number of your treadmill.
The number is located on a metal foil sticker attached to the
left-hand side of the treadmill base, near the power cord. The
serial number always begins with a letter, for example: N10-
03320199.
4. If the technician cannot resolve your problem over the phone,
he or she will request that you return the problem part(s) to
6 / TROUBLESHOOTING
Customer Hotline:
Call 888-462-9239 in North America.
In all other areas dial 508-533-4300 or
fax [phone].