User's Manual

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Q & A:
W HAT DOES OUR W ARRANTY COVER?
• Any defect in m aterial or workm anship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• To the original purchaser only - ONE YEAR.
W HAT W ILL SBC DO?
• At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF W ARRANTY?
• In the U.S., call Custom er Service for Return Authorization at: 1-800-233-5961.
• Properly pack your unit. Include any cables and accessories that were originally
provided with the product. W e recom m end using the original carton and packing
m aterials.
• Include in the package a copy of the sales receipt or other evidence of date of original
purchase (if the unit was purchased within the last twelve m onths).
• Print your nam e and address, along with a description of the defect, and include this
in the package.
• Include paym ent for any service or repair not covered by warranty, as determ ined by
SBC.
W HAT DOES OUR W ARRANTY NOT COVER?
• Batteries
• Dam age from m isuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
• Products, which m ay have been m odified or incorporated into other products.
• Products purchased and/or operated outside the USA, its territories, or Canada.
• Products serviced by the owner or a service facility not expressly authorizes by SBC
Com m unications.
• Products purchased m ore than 12 m onths from current date.
• Units purchased in "AS IS" condition, or units purchased as "Distressed
Merchandise".
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS W ARRANTY?
• This warranty gives you specific rights. You m ay also have other rights that vary
from state to state or province to province.
W AR R AN T Y