Warranty

CYCLONE RANGE HOODS LIMITED WARRANTY AND REGISTRATION
Please retain proof of purchase to validate warranty service and this section for your records.
Cyclone Range Hoods Inc. (hereunder called “The Company”) provides a warranty that its products are free from defects in workmanship and materials for a
period of two (2) years from the date of purchase. This warranty includes in-home service (where applicable) for the rst year and workshop service for the
second year. During that time period, The Company will, at the Company’s option, repair or replace, without charge, any parts or complete unit found to be
defective. Further, the warranty for the motor extends for an additional eight (8) years, with labour costs extra. This warranty is not transferrable from the
original purchaser. The company reserves the right to use functionally equivalent reconditioned parts or products as warranty replacement or as part of warranty
service. Warranty does not cover the costs of removal, installation and/or transportation of defective products.
THE COMPANY WILL NOT BE HELD RESPONSIBLE FOR ANY CLAIMS OVER THE ORIGINAL PURCHASE PRICE OF THE PRODUCTS NOR BE LIABLE
FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE.
Some provinces/states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In-home service will be made available only in areas where a contracted service provider o󰀨ers services. If the customer is outside the service area, additional
charges may apply for shipping costs for warranty repair or replacement. The unit removal and reinstallation works are under the customer responsibility.
This warranty does not cover any costs related to the products including to but not limited to:
a) Normal maintenance service required for the products; b) light bulbs, plastic grease collector cups, lters, ducts, roof caps, wall caps and other accessories
for ducting; c) natural wear of the nish of the products or wear caused by improper maintenance, use of corrosive and abrasive cleaning products; d) products
or parts which have been subject to freight damage, misuse, negligence, accident or any other circumstances beyond the control of The Company; e) In
addition, this warranty does not apply to the following items:
• Damage or loss sustained in natural calamity such as re, earthquake, ood, thunder, electrical storm, etc.
• Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of the product.
• Damage or loss resulting from removal, improper repair, or modication of the product.
• Damage or loss resulting from sediments or foreign matter contained in a water system.
• Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous environment.
• Acts of God or any circumstances beyond The Company.
The warranty will be automatically void if any of the following apply:
• Commercial use of the products or use otherwise inconsistent with its intended purpose;
• The function of part or the complete assembly has been modied or repaired by unauthorized person;
• Faulty installation or installation contrary to recommended installation instructions:
i. The hood installed at less than 28” minimum above the range surface;
ii. Ventilation system has not been vented to the outside or ventilation system stuck;
iii. Less than 6” round or equivalent ductwork has been used anywhere in the venting system for models with 450 CFM or more CFM;
iv. The venting duct turned downward anywhere in the venting system;
v. Wrong electrical wire connection for the fan.
The warranty on your Cyclone Range Hood begins on the date of original purchase. In order to register your purchase, please ll out the warranty registration
form below. CycloneRangeHoods.com/product-registration/.Be sure to keep your original proof of purchase.
To qualify for warranty service you must: (a) notify us at the address telephone number stated below within 2 days of the discovery of the defect; (b) provide
the model number and serial number; and (c) describe the nature of any defect in the product or part.
At the time of requesting service, you must present evidence of your proof of purchase and proof of the original purchase date. If we determine that the
warranty exclusions listed above apply or if you fail to provide the necessary documentation to obtain service, customer will be responsible for all shipping,
travel, labor and other costs related to the service.
WARNING! The Company will not be responsible for any defects caused by improper size of duct. All range hoods above 450 CFM must use a six (6) inch
duct for this warranty to be recognized.
For warranty services or repair, please contact the dealer from whom you purchase the product or the address shown below.
North America Range Hoods Inc. 1361 Huntingwood Dr. Unit 16, Scarborough, Ontario, Canada, M1S 3J1
Tel: [phone] Toll Free: 1-888-293-5662 Fax: [phone]