How-To Guide Chapter 9

CG 2400 User Guide
172
Sample name How to enter
Stefanie
Pronounce a as aa Stefaanie
Celine
Pronounce i as e Ce-lene
Other Tips
Practice speaking While CyberGenie does not learn how to listen to
each specific user, you may need to adjust your
speech when communicating to CyberGenie.
Background noise
CyberGenie rejects most levels of continuous
background noise, but short, loud noises can
interfere with successful speech recognition.
The following can negatively affect system
performance:
• Jewelry rubbing on the plastic of the phone.
• Surrounding noises (such as loud television, dog
barking, sneezing, and so on).
• Proximity to interfering devices such as
microwave ovens.
In environments where background noise poses a
continuous problem, use the keypad commands
when working with CyberGenie.
More is better The more information you give, the easier it is for
CyberGenie to understand what you say. For
example, say Read the Previous One instead of
Previous to move to an earlier message in the mail
system.
Speak normally
Pronounce words clearly as you would during
everyday conversation. Whispering or shouting
makes it difficult for CyberGenie to understand you.
Statements,
not questions
Phrase your commands as statements, not
questions. For example, if you want to record a
memo, you should say Record a memo!, not
Record a memo?
Yes and no When CyberGenie asks you a question, most often
your response will be Yes or No. If CyberGenie has
trouble understanding, try saying Yes, please; Yep;
Appendices
173
No, thanks or Nope, or pressing 1 on the handset
for Yes or 2 for No.
Asking for help
You can ask for help at any time by saying something
like I need help, or Help me, and CyberGenie will
guide you. You can also press 0 at any time when
using the handset to get CyberGenie’s help.
Calling by name You can use phrases similar to the examples below to
call someone at home, the office, a mobile phone, or
a pager number:
John Smith or John Smith on his pager or
John Smith at work or John Smith on his cell
phone number
Sometimes CyberGenie is not sure of the name and
will ask you to confirm it. You can cancel the call by
saying No, Don’t; or Stop when CyberGenie
announces that the call is about to be placed.
Setting up your
voicemail
One of the first things you can do is set up your
voicemail greeting.
CyberGenie
1. To access CyberGenie, press on the handset,
then say CyberGenie.
2. Try one of the following phrases or a similar
phrase:
Personal greetings or Personal voicemail
announcement or I want to change my
personal greetings
Keypad
Press 8 1 1
Listening to
messages
When the mail icon displays on the handset, you
have new unread messages. To access messages:
CyberGenie 1. Press on the handset and say CyberGenie to
access the main menu.
2. Say a phrase like:
Check my new mail or I want to read my
new messages or Play new mail
Keypad Press 7 1
At the end of a message you have the option of
repeating it, going to the next or previous one or