Chapter 3 The User Interface The Three Interfaces An interface is a way of interacting with a system. In the CG 2400 system, you have three basic user interfaces: Handset User Interface (HUI) The interface you use when you access features and functions by pressing keys on the handset keypad, or by using the menus on the handset display.
CG 2400 User Guide Handset User Interface The handset has keys on the keypad that perform specific functions. There are also menu options you can view on the handset display and select by pressing keys. Many of the features available can be accessed either from the keypad or by using speech commands with CyberGenie. Modes of Operation Handsets can be used with the system in either of two modes: Full function mode When the CG 2400 system is working with an active PC, it is in full function mode.
Volume controls Earpiece Handset display Chapter 3: The User Interface Indicator light CyberGenie key YES / off-hook Menu / up Headset jack On / off / NO on-hook Menu / down Flash hook Microphone Up and down volume control keys Clear / mute (located on the left side of the handset) Press to adjust the earpiece volume louder or quieter. While on the handset menu RingVolume option, press to adjust the ring signal volume.
CG 2400 User Guide The Handset Display The display consists of two text lines and a row of status icons. Display Text The text on the handset display varies depending on the handset’s state. Idle mode An assigned handset will display the user’s name and extension when the handset is idle (not in use). Call in progress When you place a call, the number dialed displays on the second row. Once the call connects, the call’s duration will display on the top row.
With the handset menu, you can control advanced telephony functions and customize the handset. To navigate the menu options: Press to access the menu and move through menu options. The active option is indicated by a > to the left. Press to select an option, then to move through the sub-menu options. Press options. at any time to move up one level of menu Press display.
CG 2400 User Guide >Handset >Handset >AutoKeyLock >Handset >BabyPhone Lock the keys on the handset to prevent accidental calling. Use the handset as a baby monitor: >Handset >BabyPhone >Activate Turn on the BabyPhone feature by placing a call from the monitor phone to the speaker phone. >Handset >BabyPhone >SetPhoneNo Set the handset number to be used as a speaker with the handset monitor.
Prevent a user without the handset PIN from operating the phone. >Handset >PhoneLock >Subscript Prevent someone from subscribing the handset to a base station without the PIN. >Handset >PhoneLock >ChangePIN >Handset >DirectCall >Handset >MasterReset >Handset >Language Change the handset PIN. The default is 1111. Set the handset to dial a specific number regardless of which key is pressed. Reset all handset features to defaults. Change the language that shows on the handset display.
CG 2400 User Guide >BaseStation >Select Select a specific base station for the handset or set automatic subscription for the base station with strongest signal. >BaseStation >Rename Enter a new name for the base station on the handset. >BaseStation >Delete Unsubscribe a handset from a base station. >BaseStation >Resubscribe Resubscribe a handset to a base station when it has been accidentally unsubscribed from the PC.
You can use the speech interface during a CyberGenie session to place calls, control call functions, and access speech menu options. NOTE: If you switch from speech commands to using the handset keypad during a call session, you are no longer in the speech interface for the duration of that session. CyberGenie can be used easily by both the new and the experienced user. When you are not sure what to do, CyberGenie will assist you.
CG 2400 User Guide CyberGenie provides more detailed explanations and options. You can also press the 0 key at any time while working with CyberGenie to get help. Once you are familiar with the system, you can interrupt the prompts by speaking or pressing a key. Other CyberGenie Functions Other speech-activated features include: Forwarding calls Checking messages Call parking Picking up calls Recording memos Lets you enable/disable call forwarding as well as select a forwarding destination.
VO ICE (SAY ) KEY CYBE RG ENIE O PTION DES CRIP TIO N ACCE SS THE C YB ER GE NIE SP EE CH INTERFACE MENU RETURN TO TO P L EVE L FROM A NYWHERE IN THE MENU TRE E YES 1 YE S (IN RE SPO NSE 2 NO (IN RESP ONS E TO CYBE R GE NIE) 6 ACCE SS CALL MANA GE MENT ME NU ( SEE “CAL L MA NAG EMENT ” O N P AGE 47) MAIL MENU 7 ACCE SS MAIL ME NU G RE ETINGS 8 ACCE SS GRE ETING S MENU G OODBY E 9 END CY BER G ENIE S ES SION I 0 G ET HE LP NO PHO NE ME NU TO CY BER G ENIE) ME NU NEE D HELP
CG 2400 User Guide Unified mail management Outgoing message management VO ICE (SAY ) KEY O PTION DES CRIP TIO N READ NE W MAIL 71 REA D NEW READ S AVE D MAIL 72 REA D S AVE D MAIL RECO RD A MEMO 73 RECO RD A MAIL MEMO VO ICE (SAY ) KE Y OP TION DE SCRIPTION VO ICE MAIL GREE TING S (AND /O R ) PE RSONAL G REE TINGS 811 ACCESS P ERSO NAL GREE TING S VO ICE MAIL GREE TING S (AND /O R ) SY STEM GREE TING S 812 ACCESS S YSTE M GRE ETINGS WE LCO ME GREE TING S (THEN ) BUS INE SS 821
The Server The CyberGenie@Work server is the background program that runs CyberGenie@Work. It automatically loads when you start your PC. NOTE: If is The CyberGenie button on your Windows system yellow, check that the tray indicates that the software is loaded. USB cable is properly connected and the base station is powered.) When is green, the server is running. When is red, the server is shut down. When is yellow, the PC is not communicating with the base station.
CG 2400 User Guide To access a CyberGenie@Work application window from the Windows taskbar: 1. Right-click in the Windows taskbar to open the CyberGenie rollup menu. 2. From this menu, click the desired application. NOTE: Always shut down the application and the server before shutting down your computer to keep from losing data.
You can also minimize the application window. This lets you view some call activity without obscuring other applications you might want open on your monitor screen. When the window is miniaturized, a limited amount of information is displayed. Chapter 3: The User Interface Miniaturizing the Application Window To miniaturize the application window: Click in the upper right corner of the application window.
CG 2400 User Guide The Configuration button accesses the Configuration window, from which you can edit configuration settings. The Call Log button accesses the Call Log window, which displays a list of all calls in and out. The CyberGenie@Work Help button accesses the online help, which provides procedural information. Clicking on the CyberGenie logo on the bottom left of the window border will display information on the version of CyberGenie@Work you have installed.
You can use the buttons on the application menu bar to quickly access such features as adding a contact record or activating a contact for speech recognition. Use the search fields to quickly find contact names. The icon indicates this contact’s name and number can be downloaded to your handset. The Chapter 3: The User Interface Contacts Window icon indicates this contact is activated for speech recognition.
CG 2400 User Guide Call Log Window The application menu bar provides quick access to such features as filtering or printing the call log information. You can view records of calls made through your CG 2400 System. You can also view detailed information for each call. Call Progress Window From any application window, you can click this button to display a miniaturized view of the Call Progress window. The Call Detail summary panel shows all current call activity.
To access online help, click on the application menu, or access it through the CyberGenie@Work rollup menu. To get help for a specific window, press F1 while in the window. If you right-click while over specific fields, a What’s This? pop-up appears. Click What’s This? for fieldspecific information.
56 CG 2400 User Guide
