Chapter 7 Calls from the Handset Call Management From your handset, you can call an external number, another handset or CyberGenie. You can also receive incoming calls from an external line or another handset, park a call (put it on hold in a way that another user can pick up the call), transfer a call to another user, or retrieve a parked call.
A call from a handset to CyberGenie also uses a single air channel. • Calls between two handsets, however, use two air channels, one for each handset. Your CG 2400 system supports up to six simultaneous air channels for a maximum of three handset-to-handset sessions if there are no handsetto-CyberGenie calls or external calls at the same time. It also supports a maximum of two simultaneous handset-to-CyberGenie calls. Outgoing and Incoming Calls You can place or receive calls from your handset.
match, this step will be skipped.) If CyberGenie asks for a confirmation: 3. Press to end the call. The call’s duration will show for a few seconds before the handset display returns to idle mode. To place an external call with CyberGenie: K EY [ CON TACT NAME] O PT IO N D ES CRI PT ION 2. If CyberGenie is unsure whether it has made an exact match, it will repeat the name and ask for confirmation. (If CyberGenie is confident in the match, this step will be skipped.
VO IC E ( SA Y) K EY O PT IO N D ES CRI PT ION YES 1 C YBERG ENIE WILL DIAL T HE NO 2 Parking a Call Call parking allows you to place a call on “hold” in such a way that another user may pick it up. If the call remains parked for more than two minutes, CyberGenie pages the handset that parked the call. EXTENSION 3.
Retrieving a Call from a NonCyberGenie Phone If you have an analog phone connected to the same phone line as your CG 2400 system, there may be occasions where a call is answered with the analog phone but you or another user want to take the call on a CyberGenie handset. NOTE: This feature is only available if there are no parked calls already in the system and you do not have another call on hold.
Multiple Calls Call rejection lets you disconnect an unsolicited external call. When a caller is routed to call rejection, CyberGenie plays a message before disconnecting the call. NOTE: Calls can also be rejected from the Call Progress window. For information on recording a rejection message, see “Recording a Rejection Message” on page63 or “Changing the Rejection Message” on page128. See “Rejecting a Call” on page99. To reject a call: 1. Press .
“Parking a Call” o n page137). Call parking lets another user take When you have two simultaneous calls, the handset displays the caller information (number, name, or caller ID). The top line displays the current caller. The flashing text on the bottom line displays the caller on hold. Using CyberGenie the call. Hold is temporary; the call automatically returns to active if no actions are taken with two minutes. To place a call on hold: 1. Place the current call on hold by pressing on the handset.
[S EC OND PARTY ’S NAME ] NOTE : If you press while setting up a conference call, the conference call is K EY O PT IO N D ES CRI PT ION C YBERG ENIE WILL DIAL T HE NUMBER 6. Once connected, tell the second party that you are setting up a conference call, then press again. CyberGenie will ask you if you want to establish the conference: disconnected. If all internal callers disconnect, then To retrieve a parked call while on hold or in a conference: external callers are 1.
To remove the phonebook from your handset: 1. Press to access the menu. 2. Select >PhoneBook>DeleteAll . 3. Press to confirm the deletion. Placing a Call Using the Phonebook Viewing and Using Call Information From the handset, you can view information on calls that have been made from that handset. You can access: • The most recently called numbers (up to 10). A called number is stored only once. • The duration of the last call. • Total duration of calls.
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Chapter 7 Calls from the Handset Call Management From your handset, you can call an external number, another handset or CyberGenie. You can also receive incoming calls from an external line or another handset, park a call (put it on hold in a way that another user can pick up the call), transfer a call to another user, or retrieve a parked call.
A call from a handset to CyberGenie also uses a single air channel. • Calls between two handsets, however, use two air channels, one for each handset. Your CG 2400 system supports up to six simultaneous air channels for a maximum of three handset-to-handset sessions if there are no handsetto-CyberGenie calls or external calls at the same time. It also supports a maximum of two simultaneous handset-to-CyberGenie calls. Outgoing and Incoming Calls You can place or receive calls from your handset.
match, this step will be skipped.) If CyberGenie asks for a confirmation: 3. Press to end the call. The call’s duration will show for a few seconds before the handset display returns to idle mode. To place an external call with CyberGenie: K EY [ CON TACT NAME] O PT IO N D ES CRI PT ION 2. If CyberGenie is unsure whether it has made an exact match, it will repeat the name and ask for confirmation. (If CyberGenie is confident in the match, this step will be skipped.
VO IC E ( SA Y) K EY O PT IO N D ES CRI PT ION YES 1 C YBERG ENIE WILL DIAL T HE NO 2 Parking a Call Call parking allows you to place a call on “hold” in such a way that another user may pick it up. If the call remains parked for more than two minutes, CyberGenie pages the handset that parked the call. EXTENSION 3.
Retrieving a Call from a NonCyberGenie Phone If you have an analog phone connected to the same phone line as your CG 2400 system, there may be occasions where a call is answered with the analog phone but you or another user want to take the call on a CyberGenie handset. NOTE: This feature is only available if there are no parked calls already in the system and you do not have another call on hold.
Multiple Calls Call rejection lets you disconnect an unsolicited external call. When a caller is routed to call rejection, CyberGenie plays a message before disconnecting the call. NOTE: Calls can also be rejected from the Call Progress window. For information on recording a rejection message, see “Recording a Rejection Message” on page63 or “Changing the Rejection Message” on page128. See “Rejecting a Call” on page99. To reject a call: 1. Press .
“Parking a Call” o n page137). Call parking lets another user take When you have two simultaneous calls, the handset displays the caller information (number, name, or caller ID). The top line displays the current caller. The flashing text on the bottom line displays the caller on hold. Using CyberGenie the call. Hold is temporary; the call automatically returns to active if no actions are taken with two minutes. To place a call on hold: 1. Place the current call on hold by pressing on the handset.
[S EC OND PARTY ’S NAME ] NOTE : If you press while setting up a conference call, the conference call is K EY O PT IO N D ES CRI PT ION C YBERG ENIE WILL DIAL T HE NUMBER 6. Once connected, tell the second party that you are setting up a conference call, then press again. CyberGenie will ask you if you want to establish the conference: disconnected. If all internal callers disconnect, then To retrieve a parked call while on hold or in a conference: external callers are 1.
To remove the phonebook from your handset: 1. Press to access the menu. 2. Select >PhoneBook>DeleteAll . 3. Press to confirm the deletion. Placing a Call Using the Phonebook Viewing and Using Call Information From the handset, you can view information on calls that have been made from that handset. You can access: • The most recently called numbers (up to 10). A called number is stored only once. • The duration of the last call. • Total duration of calls.
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